Kennedyalfred Reviews 80

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed opinions regarding the product quality and their orders, with some finding the items satisfactory and others expressing disappointment. The delivery service generally meets expectations, with many people noting that shipping times are as advertised. However, a significant number of people were dissatisfied with the return policy. Many reviewers reported difficulties with returns, often citing high shipping costs to China and issues with receiving items that did not match descriptions or were of poor quality. Some customers also mentioned receiving items with missing tags or incorrect sizing.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality. While some customers praise items like trench coats... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers express satisfaction, noting that items like... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express significant dissatisfaction, citing... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers reported waiting around two weeks... See more

Return policy

Consumers express significant dissatisfaction with the return policy. Many reviewers report that returns must... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The denim jacket I ordered took 5 weeks to arrive. Apparently it came directly from China. The quality is OK, but the liner isn't the same color as the liner in the photo on their website. I would... See more

Rated 4 out of 5 stars

Quality is consistent across items which i didnt expect. Usually one thing is good and one is bad but not here.

Rated 4 out of 5 stars

Got the loafers and a dress from here and I’ve already worn both multiple times. The shoes are actually comfortable which surprised me because I usually struggle with that. Delivery took around 2 week... See more

Rated 5 out of 5 stars

I bought the Noelle Loafers and was pleasantly surprised with the quality!! They’re comfy and defff something I’ll be wearing on my day to day! The color is also great, they go with everything!!



Contact info

3.2

Average

TrustScore 3 out of 5

80 reviews

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Rated 1 out of 5 stars

Do not shop here!

Bought an item using their size chart. Website said items ship in 1-2 days. It did, but took almost 30 days to arrive, only to find out it was not the size I ordered, and the tag had been cut off prior to arrival, so I had no way to prove it. Their website says customers do not pay shipping costs for incorrect, defective, or damaged items, and after several emails back and forth with Anna Davis, they would not stand by their policy. They offered me a 15% discount to keep the item, or they told me I would pay $40-50 USD to ship it back to them for a full refund. They ended up giving me 30% off the item and even though they swore by their product, they ended up pulling the item from the inventory on their webpage and removed all size charts!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could leave 0 stars I would

If I could leave 0 stars I would. This is a garbage fast-fashion Temu masquerading as a legitimate brand. The loafers I ordered smelled so strongly of chemicals -- I've never encountered something so immediately fake and chemical -- and their size 9.5 was wildly small, not anything remotely close. When I reached out to start the returns process, they gave me the 3rd degree about whether I had in fact really purchased a product from them in the first place (?!) and required "photos verifying the sizing issue". Absurd... never got my money back.

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I ordered shoes weeks ahead of a wedding out of state. The shoes arrived days after I had left for the wedding. I am trying to return them but am stuck in AI chatbot hell with no resolution in sight. All I am asking for is return/refund information and I am getting the runaround. 100% would not purchase from this company again. And besides, these shoes are cheaply made and doubt they would have lasted past the wedding.
Avoid this company at all costs.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

The selection on this store is actually…

The selection on this store is actually pretty nice. I liked that it wasn’t overwhelming but still had enough variety here. I liked a trench coat and ordered it and it looks exactly like the photos. Delivery was fast enough i received mine in two weeks which matched expectations. I’d say worth it.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I like one thing that they dont…

I like one thing that they dont overcomplicate things here. Just pick, order and its done. The loafers i received fit well and dont feel stiff. Delivery timing was accurate. No surprises anywhere at all throughout the whole process..

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Got the loafers and a dress from here…

Got the loafers and a dress from here and I’ve already worn both multiple times. The shoes are actually comfortable which surprised me because I usually struggle with that. Delivery took around 2 weeks like they said, so no issues there. Packaging was simple but clean. I’d probably order again.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

If there were an option to rate zero…

If there were an option to rate zero stars, I would certainly do so, only so that others know not to make the same mistake that I made. While I hate to rate a company who claims to be a family owned business poorly, I feel certain that this is a Chinese scam rather than a family owned boutique business. The customer service emails were very kind, but everything else about purchasing from this store is a front for a Chinese child labor production. The linen shorts were not linen, threads were hanging from every portion of the shorts, and the sizing/pattern was even less than mediocre. Even the tags were cut out of both pair of shorts that I ordered, and the sizing was most similar to a child’s size 10/12 rather than a men’s sized medium. Even considering that the shorts were an elastic waistband, they would not have gone around my teenage son’s thighs. (He is 30 waist) And sadly, when I tried to make a return, they informed me that my options were to take a 15% discount and keep the shorts or return the shorts back to China for $50 in shipping fees and tariffs.
Please do not make the same mistake. I can assure you that there is absolutely no one who would be happy with the quality of the fabric, the workmanship, or even the pattern/design. The same thing happened to me several months ago with a hat company sending Knock off hats from China and shame on me for not doing my research and having the same situation occur again.
Regardless of the of the hope that you will save money purchasing a pair of linen shorts, you will be disappointed and feel scammed in the end.

20 April 2026
Unprompted review
Rated 4 out of 5 stars

Got the loafers and a dress from here…

Got the loafers and a dress from here and I’ve already worn both multiple times. The shoes are actually comfortable which surprised me because i usually struggle with that. I’d probably order again because the whole process was so smooth and i had a great experience here than any other online shop

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company

Ordered sconces. Not one worked. Tried to return and they offered me 15%. No return label or anything offered. Horrible customer service. Never again.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Straight up fraud company uses fake …

Straight up fraud company uses fake shipping documentation in order to fake a delivery. Since it took so long for them to “ship it”, up to a month or longer will have passed before it stated as arrived. However, it never arrived thus I’m pretty sure this is straight up fraud.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I picked up a couple things randomly…

I picked up a couple things randomly and it worked out fine. The quality feels better than fast fashion stuff I’ve bought before. Shipping wasn’t fast but not an issue since they’re upfront about it. Everything came in good condition and definitely i’ll order again.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered randomly late at night lol…

I ordered randomly late at night lol and forgot about it. When it came i was actually impressed. The fabric feels soft with great quality. Fits well without needing adjustments. Its one of those purchases that just works without effort.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

First of all i want to say thanks to…

First of all i want to say thanks to their customer support team they doing their job really well, they helped me nicely in choosing correct size and tracking and the shirt i got is just easy to wear and perfect fit nothing flashy but it works for daily use. Fabric feels comfortable and doesn’t irritate or anything. The order was nicely packed and delivered in time, overall just a smooth experience

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of shoes for my son prom…

Ordered a pair of shoes for my son prom like a month early they didn’t arrive till like a week after his prom I contacted them for a refund they said I’d have to pay to send them back which would have been 50 which is the price of the shoe which is crazy then they only refunded me 12 dollars like what??? I will never ever ever order anything from this website again!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve tried a lot of these online stores…

I’ve tried a lot of these online stores and most are hit or miss but this one actually delivered what was shown. The chinos i ordered have some stretch so they’re comfortable for long days. Also they shippedout exactly same as they shown at the time of order nothing unexpected. Overall its a really smooth experience.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the customer service agent who helped me out. When I got my shirt sent out it was slightly smaller than I would've liked and when I reached out, they sent me a free size replacement with no hassle. I didnt even have to send the other one back, they asked me to donate it.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars if it were possible!

Ordered on 3/4/26 - paid for shipping upon ordering. When USPS attempted to deliver my order (4/3/26), the shipper had used a fraudulent shipping label, and I would have to pay $13.31 additional to accept the package. I refused the package, which was literally a mylar envelope with what I could feel were shoes inside. No box. The return address didn't say Kennedy Alfred, but "Elvira". It did match the shipping information they sent me. I requested a refund as I could prove I refused the shipment. They haven't answered, so I filed a charge-back with my credit card company. It appears that the "Elvira" location also refused the package, so now they will go against the USPS as their package is now "missing". They are a complete fraud! I will update as I get additional information.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience, terrible product and complete deception.

I wouldn’t have left a star, but I had to leave something.
I ordered a pair of black leather loafers and the site claimed they were all leather and orthopedic and I received them over two weeks later from China, but a woman’s name in Chicago. I knew they were from China as I received emails they were coming from China.
I open the envelope to find shoes that are not leather, not stamped the size or name of the company and all I could smell was shoe polish that filled up my room.
They will not take them back and I know this is my fault for not research, but don’t be taken in by this company stay far away.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

This company hides the fact that they…

This company hides the fact that they are based in China. Takes a month to get your item. Merchandise is cheap flea market junk. Makes returns impossible, uses fake mail drop addresses on return label. DO NOT order ANYTHING from these people. OH, and BTW...any 5 star reviews on here are most likely planted by the company.

9 March 2026
Unprompted review

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