I ordered fence materials on the website, last night, for collection at the Bath site. I had an early response from the depot this morning to advise the order was ready for collection. The depot staf... See more
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Welcome to Kellaway Building Supplies. Your local, independent, family owned business priding ourselves on being your Merchant of Choice. With branches around the South West, we offer competitively priced materials and award winning service, delivered by our knowledgeable and friendly team.
Olympus House, Britannia Road, Patchway, BS34 5TA, Bristol, United Kingdom
Replied to 33% of negative reviews
Typically replies within 24 hours
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Very good and helpful place. Always answer the phone and great service.

Reply from Kellaway Building Supplies
Arrived on time with no fuss, very polite driver. Couldn’t fault them from start to finish

Reply from Kellaway Building Supplies
Great customer experience from ordering online to delivery. I would recommend Kellaway highly and will continue to use them for my building supplies.

Reply from Kellaway Building Supplies
Perfect. Well priced and efficient delivery. Happy customer. Thankyou (would have preferred my name not to have been written on aggregates bag for all to see though- I actually ended up cutting it away).

Reply from Kellaway Building Supplies
I decided to switch my account to Kellaway after some stupidly long waits for deliveries from Travis Perkins. We are just starting a project in Lechlade and Kellaway received my web order and delivered it the next day and despite a bit of confusion about access, the driver used his noggin and called me and worked out a way to drop the 3 tonne bags over a wall rather than drive into a gated estate where low hanging branches were an issue.

Reply from Kellaway Building Supplies
Easy to order on the website and then a follow up call to us to arrange the exact delivery day. Driver was was friendly and helpful. Product was as described.

Reply from Kellaway Building Supplies
Easy to order and arrange a delivery. Good price and helpful staff. The delivery arrived when promised and was quick and easy.... but I was left to spread the chippings on the drive myself :)

Reply from Kellaway Building Supplies
Easy to order, confirmation of delivery day in hours, conformation of despatch and a very quick delivery.
Delivery man very polite and helpful.
Great all round service.

Reply from Kellaway Building Supplies
Competitively priced quick delivery friendly staff will definitely use again thankyou.

Reply from Kellaway Building Supplies
My dealings with Kellaway, Cirencester, have been great. Prompt deliveries a bonus!! I highly recommend them, Matt in particular, has made my Brett Martin and patio orders a doddle!! Thank you

Reply from Kellaway Building Supplies
Very friendly and professional. No hassle company very well priced and fast delivery. Have used this company many times and am yet to have a bad experience. Even yard collection are a breeze, forklift driver are always around to assist over all a very welcoming environment.

Reply from Kellaway Building Supplies
Excellent service, arrived really quick. The driver was lovely and chatty. Perfect delivery and order can’t fault it.

Reply from Kellaway Building Supplies
Just want to say that Mark the delivery driver was so very helpful, very pleasant young man
A credit to to kellaways

Reply from Kellaway Building Supplies
My order was confirmed for delivery on 1st July. Nothing arrived. I rang my local Cirencester branch on the morning of 2nd July and was told it would be delivered that day. Nothing arrived. I rang again on 3rd July and was told “it was on the board for delivery today”. As of 17:15, nothing arrived. I’ve even passed on all my contact details to the local branch to give to the driver in case he has sat nav difficulty. This time around, very poor and is holding up scheduled work.
Fab service from start to finish, arrived earlier which was great! Amazing price, guy who delivered was friendly and professional along with office staff. Would definitely recommended and use again if needed.
Quite simply you cannot rely on delivery from this company. Booked a one tonne delivery over a week ago. It was written on the order that it was first delivery of the day. Yesterday again called and it was confirmed delivery was first drop today.
No delivery has been made and after calling was told it was out for delivery but quite frankly that means nothing as I have been told that before from Kellaway with nothing turning up.
I have asked for the Manager to call me and await that call.
Kellaway I have one important suggestion, do not confirm if you cannot deliver as trust gets eroded and in the end customers move on to find a more reliable service.
Thank you.
Great, efficient and friendly experience from ordering phone call to delivery from Chippenham branch. Super fast, same day delivery. Driver was very polite and most helpful, unloading and placing goods where we needed them.

Reply from Kellaway Building Supplies
Kellaways marlborough were fantastic delivered my order in super quick time and the same for collecting (after i had over ordered 🤦♂️) outshone everyone on price also.
Thanks to everyone at Kellaways 👏👏👏

Reply from Kellaway Building Supplies
Great advice from Gage in the Bridgwater depot. My Dorset flint is a perfect match to my current 'flint/gravel'. Delivered to the exact spot on my front garden.

Reply from Kellaway Building Supplies
Marlborough Kellaway were fantastic! So helpful, efficient and very friendly. The delivery drivers went the extra mile to get everything here and put where we wanted. They worked quickly yet we managed some friendly banter too! Thanks all of you, will certainly come back next time we need building supplies.

Reply from Kellaway Building Supplies
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