MACK Reviews 

My first ever review as an 83 year old thanks to my daughter for sending me the cleaning things from MACK
They work ver well indeed and really like the fact that there is no impact on our planet.
I wish we had products like this year ago and will be recommending to all of my friends
Thankyou from
Jill

I recently bought a range of products from this company and had many questions. The customer service I received was amazing a great company to deal with.
The products were awesome and performed better than I expected. I have always tried to use ethical products but was never overly impressed with them.
I am always worried about what is being flushed down the loo and MACK To Rimfinity works better than anything I have tried.
Highly recommend these guys, professional and really fun to deal with.
Good on you MACK keep it up

I tried to dissolve the rimfinity pod ith warm water but it refuses to dissolve and is a solid chunk in the bottle. I can't use it to clean the toilet

I bought the multipack of 12 items and a spray bottle. The 1st item I tried in the new bottle was the anti bac, this stayed in the bottom as tiny granules / sludge no matter how much it was shaken into the warm water. 2nd the water bottle didn’t spray, so completely useless. 3rd I diluted the glass cleaner in an old spray bottle that sprays brilliantly, sadly all the mirrors I cleaned were so smeary that I had clean again with another proper glass cleaner that does the job and is still good for the environment.
When I complained to MACK I was told that a new spray bottle was to be dispatched immediately…..3 weeks later no sign.
I have given up with this company’s products as compared to Method and Koh, they are not fit for purpose.

The communication from MACK was really good when I had a question and also when the order didn't go through the website quite right. They were very fast to respond. Delivery was within a few days once everything was sorted and I have been very please with what I have use so far.
I am just trying to get a bit more help regards adding a one-off to a subscription delivery order and have had to email again as so far I haven't had a answer, so hopefully they will be back to me soon. That's the only reason that I haven't been able to give 5 stars for them. Let's hope I can next time.

I have been using Mack for a while and love the products ..the best eco friendly I have tried. Also love that they support sea Shepherd and are vegan cruelty free..until this week however I had no idea how brilliant their customer service is. I had a problem with delivery and they completely outshone my own floors with their handling of the problem...Thank you Mack!

Great customer service products smell s lovely and cleans great.

They have really good products. Easy to dissolve, with a lovely smell and excellent cleaning power.
The company has very good customer support, they ship quickly and they have also a very good range of products especially to clean the toilet. Strongly suggested

Fast delivery and product works really well! Toilets are nice and clean and shiny. Will get another for the spare loo when that bottle of bleach has run out.

Some of the products are great (drain unblocker) others are poor (hard surface cleaner). For the price I don't think they offer good performance compared to other eco friendly brands.

I love everything; the products, the ethos, the packaging.
Mack Rim Finity is a replacement for regular horrible Toilet cleaner. I had yet to find an eco alternative that cleaned as well - now I have. I put it one of my mum's old toilet cleaner squeezy bottles add water - done.
I love the fact the product is a good price and arrives as apod you then add to water.

Excellent environmentally-friendly company. Love their products and their 500ml refill bottles are very good value. Gives me peace of mind to know that their cleaning products are non-toxic for us, our cats, and the environment.

My order was processed and dispatched quickly. It arrived well packaged so my items arrived safely. It was sent with Evri (Hermes) which fortunately I don't have any issues with, but I know some people do.

Everything I've used so far works, although some better than others. I personally love the toilet cleaner and shower descaler (rimfinity and the shining) as these are things I use a lot, and the Mack versions are just as good as anything else I've bought. I also use the floor cleaner (the review site wont let me use the products actual name, this is hilarious), ocean potion and have a little stock of not guilty!

Dispatch is super quick, although DPD does sometimes mess me around, but that's just DPD. I have subscribed and will keep getting these lovely products.

I can't use the biopods with my existing bottles and sprayers, nothing comes out, and there is quite a bit of sediment at the bottom of the bottle.

We have tried lots of different eco cleaning brands and I can honestly say these are one of the best! We have tried several products and they have all been amazing!

We live in a hard water area and our toilet often gets limescale which is hard to clean. I've tried all sorts of products including 'normal' and eco ones. Mack's toilet cleaner is the only thing that gets rid of it and literally in minutes! I was amazed!

Great products and speedy delivery. Small issue with order, but replacement sent straight away, no quibble.

Great products! Good for the Planet, gentle on skin/lungs, and really cleans.
Just make sure to dissolve it properly before using the spray trigger. So I recommend using a clear bottle. Be patient and wait couple of hours after shaking it. Otherwise it will block and broke your trigger.

Review updated.

Customer service replaced the damaged product swiftly after contacting them again.

Great products without the nasty things!