Keepfitfitnessstore Reviews 

18
TrustScore 4 out of 5

4.2

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Company details

  1. Fitness Equipment Wholesaler

Written by the company

A bit about us We are a small business based in London, England. We use fulfilment centres and have multiple suppliers worldwide who maintain our reputation and provide an efficient service. We strive to provide excellent customer service as well as quality products. Key Mission Here at the Keep Fit Fitness Store we live, love, breath, bleed and sweat good health and fitness. Our key mission is to help you reach your fitness goals wether it be from equipment which transform your body or clothing that represents you we are here for your needs. Dr. Justin Thompson , a board-certified sports medicine physician with Bayfront Health St said "While gyms provide dedicated space, home workouts offer more flexibility. Using your time and equipment to maximize efficiency is the key to a great workout. Choose what works best for your lifestyle and fitness goals. True Story Our Journey is fuelled with passion for good health and well being. Personally suffering from depression and anxiety for a year at the age of 18 was a very challenging time. However taking part in activities such as yoga, pilates, and various fitness classes believe were key factors in my recovery. This particular event in my life sparked my mind to see if i could help others suffering from the same and this is when Keep Fit Fitness Store was born. Intention Our intention is to donate some profits to mental health awareness and charities worldwide. We feel a great need to contribute to society and humanity to make the world a better place. So come with us as we embark on our journey into the fitness realms..!


Contact info

4.2

Great

TrustScore 4 out of 5

18 reviews

5-star
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1-star

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4.2

All reviews

(18)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience With Keepfitfitnessstore

Excellent communication from Keepfitfitnessstore I was kept informed and updated at all times in regards my purchase which arrived when stated would highly recommend.

27 April 2026
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Spencer,

We really appreciate the 5 star review and glad you received your order when stated. We wish you all the best on your fitness journey and if you need anything else give us a shout!

Have a great day!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good communication, and quality products. Every thing arrived exactly as expected. It’s nice supporting a small UK business that does things properly.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

I bought a Spokey Treadmill after a…

I bought a Spokey Treadmill after a recommendation from a mate and to be honest it was the cheapest online. It arrived earlier than stated and the treadmill is easy to use thanks

28 June 2025
Unprompted review
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Katherine,

Thank you for your positive feedback. It has been a pleasure dealing you. Look out for our monthly newsletter where we have fitness tips and exclusive offers.

Feel free to get in touch if you need us our friendly team will be happy to help.

Best Regards

Keep Fit Fitness Store

Rated 1 out of 5 stars

Counterfeit clothes

Received fake tracksuit bottoms still awaiting part of order, also awaiting a reply via email from customer services. All items will be returned for a refund.

25 May 2025
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Rhian,

We are sorry the items you bought are not to your satisfaction. Keep Fit Fitness Store does not sell or promote counterfeit goods. All our products are from vetted suppliers. Thank you for your return. We have processed your refund. It may take 2-3 business days to show on your payment method.

We are sorry we could not help you on this occasion.

Best Regards

Keep Fit Fitness Store

Rated 5 out of 5 stars

Gummies taste great and arrived in 3…

Gummies taste great and arrived in 3 days ?

13 April 2025
Unprompted review
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Zach,

Thank you for your positive feedback. It has been a pleasure dealing you. Thank you for being a loyal customer.

Feel free to get in touch if you need us our friendly team will be happy to help.

Best Regards

Keep Fit Fitness Store

Rated 5 out of 5 stars

Great website

Great website. I glad I found it. Ordered some massage oil and the fragrance smells lovely 😊 Will be back for more

9 April 2025
Unprompted review
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Owen,

Thank you for your positive feedback. It has been a pleasure dealing you, we value your custom. Feel free to get in touch if you need us.

Best Regards

Keep Fit Fitness Store

Rated 5 out of 5 stars

The watch has arrived and is excellent

The watch has arrived and is excellent, thank you.

9 April 2025
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Richard,

Thank you for your positive feedback. It has been a pleasure dealing you, we value your custom. Feel free to get in touch if you need us.

Best Regards

Keep Fit Fitness Store

Rated 5 out of 5 stars

Was originally sent the incorrect item…

Was originally sent the incorrect item but the customer service was top notch. Same day response to my email and shortly received a conclusion as of what had happened and corrected item posted and received.

1 April 2025
Unprompted review
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Tiina,

Thank you for your positive feedback. It has been a pleasure dealing with you and we are glad we solved the issue and have since received your order. Feel free to get in touch if you need us.

Best Regards

Keep Fit Fitness Store

Rated 1 out of 5 stars

Cheap smart watch

I bought a Lenovo smart watch off them , it came today. It was in an Ali express package I thought here we go I opened no markings on the box for Lenovo just a Generic box saying smart watch it's a cheap knock off from china, I would love to hear from someone from the company but I doubt it 🙄.

5 April 2025
Unprompted review
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Mark,

We are sorry to hear the product you purchased is not to your satisfactory.

However i would like to start by saying our team will not tolerate being rude to or abusive via your initial email. We have since sent a reply on 5/4/25, so please check your Inbox and Junk folder. All our suppliers are fully vetted and can assure you of good quality products.

Please reply back to our email where we endeavour to solve this for you.

If you have any questions or queries please do not hesitate to contact us.

Best Regards

Keep Fit Fitness Store

Rated 5 out of 5 stars

Good quality item..quick delivery

18 August 2024
Unprompted review
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Tony,

Thank you for your positive feedback. It has been a pleasure dealing with you. We are glad you received your order quickly. Feel free to get in touch if you need us.

Best Regards

Keep Fit Fitness Store

Rated 5 out of 5 stars

Very helpful

Very helpful, thank you for free gift

29 August 2024
Unprompted review
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello Mickey,

Thank you for your positive feedback. It has been a pleasure dealing with you. We are glad you received your order and like the free gift. Feel free to get in touch if you need us.

Best Regards

Keep Fit Fitness Store

Rated 5 out of 5 stars

I bought a set of dumbbells recently on…

I bought a set of dumbbells recently on Keep fit fitness store and they went above and beyond to cater for my needs. I highly recommend them.

22 August 2024
Unprompted review
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello John,

Thank you for your positive feedback. It has been a pleasure dealing with you. We value your custom. Feel free to get in touch if you need us.

Best Regards

Keep Fit Fitness Store

Rated 5 out of 5 stars

Just recieved our treadmill

Just recieved our treadmill. Looks great can’t wait to use it. Will be back again. Thanks guys

24 March 2025
Unprompted review
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello James,

Thank you for your positive feedback. It has been a pleasure dealing with you. We are glad you are happy with your order. Feel free to get in touch if you need us.

Best Regards

Keep Fit Fitness Store

Rated 5 out of 5 stars

Accidentally order off wrong site that…

Accidentally order off wrong site that didn’t ship to me ,and they emailed me to notify me and help me get some that did ship to me and quick response too , absolutely perfect

10 March 2025
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Thank you Jac, it was a pleasure dealing with you and we look forward to hearing from you in the near future. All the best!

Rated 5 out of 5 stars

Perfect from start to finish.

Perfect from start to finish.

Great price. Great communication. Polite and speedy responses. The oackate csne from China amd arrived superfamily.

Very very happy so thanks.

28 December 2024
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Thank you for the Good feedback. We are glad you received your order and you are happy with it. Have a great day!

Rated 1 out of 5 stars

The hoodie was way too small

The hoodie was way too small. We ordered a large and it is more like size small! Also, it does not look like the picture on the website. It took a long time to get here and there isn't any information on how to return and get a refund.

16 December 2024
Keepfitfitnessstore logo

Reply from Keepfitfitnessstore

Hello, We are sorry you had a unpleasant experience. Our refund and return policy can be found on the footer of our website where it clearly outlines our returns process. Had we known about this we would of done our best to resolve the situation. Since now no return request or email with issue has not been made. We would like to offer you 10% off your next purchase as a good will gesture. Thanks

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