Keeper Reviews 314

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service incredibly easy to use, making tasks like tracking expenses and filing taxes straightforward and stress-free. Many appreciate how the platform simplifies complex tax processes, often highlighting its efficiency compared to other methods. The staff is frequently praised for their professionalism, helpfulness, and ability to answer questions and guide users through the process. People also commend the app's intuitive design and the overall positive user experience it provides. However, some customers noted that the product may not be comprehensive enough for more detailed questions or complex tax situations, such as those with multiple sources of self-employment income. A few other people also felt that the platform's categorization and export features were vague, leading to inaccuracies in measuring gross revenue and a lack of detailed financial reports.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, intuitive, and... See more

Service

Consumers find service to be positive, with many highly recommending it as a fantastic and legitimately... See more

Staff

Customers had positive experiences with staff, consistently praising their promptness, knowledge, and... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction and calling it "the... See more

Application

People report positive experiences with the app, finding it easy to use and helpful for tax filing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every year, like clockwork, I witness people scrambling to do their taxes, stressed out and with no help. I cannot emphasize enough how opposite my experience of filing taxes has been since I began my... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, keeping track of my expenses is one more task to add to my to-do list that I don't want to take on. Keeper Tax makes it super easy to mark expenses as personal or business-r... See more

Company replied

Rated 5 out of 5 stars

As an independent contractor and part-time/seasonal worker, Keeper is an amazing value and an incredible tool for filing taxes and logging expenses. I've had it for three years now. Before that I woul... See more

Company replied

Rated 5 out of 5 stars

I am so pleased dealing with Keeper! After my unfortunate experience filing my taxes with someone local, because I am new to this, and was really looking for guidance. Keeper was able to help me amen... See more

Company replied


Company details

  1. Accounting Software Company

About Keeper

Written by the company

Keeper: Taxes for Freelancers, Contractors & Solopreneurs

Track expenses, unlock tax savings, file personal and business taxes, and get expert tax advice—all in one simple, intuitive platform built for self-employed workers.

Automated expense tracking

Automatically find, categorize, and track tax-deductible business expenses from your connected accounts. Keeper helps freelancers and self-employed workers uncover deductions year-round without spreadsheets or manual bookkeeping.

Real-time tax estimates

See how much you owe. No more quarterly tax confusion or April 15th surprises.

Expert-led tax guidance & support

Every Keeper tax return is reviewed and signed by an in-house tax professional who specializes in complex tax situations. Book a video call with your dedicated tax expert for 1-1 guidance with estimated quarterly taxes, multi-state filing, strategic tax planning, or more. Need instant answers? Consult our AI tax assistant 24/7 for immediate guidance on tax questions specific to your situation.

File with confidence

File federal and state tax returns with software built for 1099 income, LLCs, investments, rental properties, and other complex tax situations. Every return is reviewed by a tax professional for accurate, optimized tax returns every time, at a fraction of the cost of an accountant.

Free Trial Offer

Try Keeper free for 14 days!

Not happy? Cancel anytime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

314 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very Easy

Very Easy, I love it, I am also recomending to family and friends

18 March 2026
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Reply from Keeper

Thank you, Alejandro — we’re so happy to hear you found Keeper easy to use, and we really appreciate you recommending us to your family and friends.

Rated 5 out of 5 stars

Keeper Tax is easy and fast!

Keeper Tax is easy and fast. They are very knowledgeable about all tax situations.

18 March 2026
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Reply from Keeper

Thank you — we appreciate the kind words and are glad you found Keeper fast, easy, and helpful.

Rated 5 out of 5 stars

3rd year using the tool

3rd year using the tool. Its the whole experience between it connecting to your accounts and making marking deductions easy. Then, also having a robust form process that doesn't feel overwhelming and provides clear information the whole way. Also works really well on web or mobile.

17 March 2026
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Reply from Keeper

Thank you — we’re so grateful to have earned your trust for a third year and love hearing that the experience feels clear and easy on both web and mobile.

Rated 1 out of 5 stars

Miserable experience sharing the same information over and over - and my return is still incorrect

I have provided all of the information required to file my taxes multiple times via the Keeper upload system. Unfortunately, despite being advertised as appropriate for self employed individuals with complex tax situations, it is poorly designed for anyone with more than one source of self employment income/rental property income (e.g. the system assumes a 1:1 ratio between each rental property and 1099-K form, when in reality most landlords with multiple properties use the same payment processor across all of their properties, so a single 1099-K will have multiple properties included in the income reported), and despite sending dozens of messages with the same clarifying information and even speaking for half an hour with one of their CPAs who received this clarifying information (again) and swore he'd correct the problems with my return, they have just returned to me another draft return that contains the same set of inaccuracies/problems.

14 March 2026
Unprompted review
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Reply from Keeper

Thank you for sharing this feedback. We’re very sorry for the frustration that you experienced.

We understand your concerns, especially regarding multiple income sources and rental property reporting, and agree that this should have been handled better. We are committed to correcting any issues and filing an accurate return for you.

We appreciate you taking the time to share your feedback. Please reach out to support@keepertax.com or via the Ask chat in the Keeper app so we can help resolve any issues with your return.

Rated 5 out of 5 stars

This was the best filing experience I…

This was the best filing experience I have ever had. First started with a 1:1 meeting with a wonderful taz expert, Sarah. She was very interested to hear our situation. The team I delt with throughout the process was excellent regarding communicating with me and answering all my questions. I am excited to continue to work with such a great team of professionals.

13 March 2026
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Reply from Keeper

Thank you — we’re so glad you had such a positive filing experience and truly appreciate your kind words about the team.

Rated 5 out of 5 stars

Make every way too easy

Make every way too easy. Love using it for both personal and business.

12 March 2026
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Reply from Keeper

Thank you — we’re thrilled Keeper has made things so easy for both your personal and business taxes.

Rated 5 out of 5 stars

I’ve used Keeper every year for the…

I’ve used Keeper every year for the past 5 years, and it’s been amazing. It helps me stay organized, the software is very easy to use, and it makes doing my taxes surprisingly enjoyable!

12 March 2026
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Reply from Keeper

Thank you — we’re so grateful to have been part of your tax process for so many years and love hearing Keeper helps make taxes more enjoyable.

Rated 5 out of 5 stars

New user experience, New LLC owner and Previous W2 employee

Was worried about filing taxes as it was my First year in business and i didnt track many expenses on paper. Keeper made it easy for me to determine was was a deductible, and what was personal. I was able to file my W2 with my previous Job and i even ended up with a small return my first year.

10 March 2026
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Reply from Keeper

Thank you — we’re glad Keeper made your first year as a business owner easier and helped you feel confident sorting out your deductions and filing everything together.

Rated 5 out of 5 stars

Great for 1099 Employees

Keeper makes doing my taxes as a 1099 employee extremely easy. I am a huge fan of this product.

4 March 2026
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Reply from Keeper

Thank you — we’re so glad Keeper has made filing as a 1099 worker easy and stress-free.

Rated 5 out of 5 stars

First year filing taxes solely self-employed

This was my first year filing taxes solely self-employed. Keeper answered every dumb little question I had and made the process so much more streamlined than it would have been had I used previous methods I was doing in years where I was only partially self-employed. Totally worth it.

4 March 2026
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Reply from Keeper

Thank you — we’re so glad Keeper helped make your first fully self-employed filing experience smoother and worth it.

Rated 5 out of 5 stars

KEEPER makes filing my taxes a BREEZE

KEEPER makes filing my taxes a BREEZE! I can't recommend this app enough, it is so user-friendly to keep track of my expenses and only takes a couple of hours to file my taxes! I will be a KEEPER user for life!

1 March 2026
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Reply from Keeper

Thank you — we’re thrilled Keeper makes tracking expenses and filing feel so easy, and we really appreciate your support.

Rated 5 out of 5 stars

Great to work with this team at Keeper

Great to work with this team at Keeper, they gave me all the info and more that i was looking for. i will forever and always use them as my go to tax company

3 March 2026
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Reply from Keeper

Thank you — we’re so glad the team was able to give you the information you needed and make the experience a great one.

Rated 5 out of 5 stars

It puts everything in simple terms

It puts everything in simple terms, it doesnt ask all the confusing questions. The professionals are quick and handle everything very well, and explain everything perfectly.

2 March 2026
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Reply from Keeper

Thank you — we’re happy to hear Keeper made things simple, clear, and easy to understand.

Rated 5 out of 5 stars

Very easy to navigate and fill in…

Very easy to navigate and fill in information. It prompted me to enter in my deductions and helped me itemize. I feel confident that my personal and business taxes are filed correctly

2 March 2026
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Reply from Keeper

Thank you — we’re so glad Keeper made the process easy to navigate and helped you feel confident in your filing.

Rated 5 out of 5 stars

If you aren't using Keeper Tax

If you aren't using Keeper Tax, then you are costing yourself time, money and stress. Highly recommend.

1 March 2026
Keeper logo

Reply from Keeper

Thank you so much — we really appreciate the recommendation and are glad Keeper has helped save you time, money, and stress.

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