Keep2Share Reviews 976

All ok, they are the best.
Support worked very well for me.

Cloud storage reduced to 60gb from 2tb.

I had premium pro and have had it for more than two years with 2tb of cloud storage.

Now suddenly reduced to 60gb and told by the support team that 2tb was a trial they were doing. How can there be a trial for 2 years? In fact probably more like 5 years.

K2S please get in touch 2tb of cloud storage is still available.

Reply:

“Hello Tom!

2tb was given to random people as an experimental feature, we decided to stop the experiment, so 2tb is no longer given to users, 60gb is still available.”

You still advertise 2tb of cloud storage (you’ll dent it and I can’t add screenshots on here so can’t prove it). What kind of an experimental feature lasts for more than 2 years? You’re a disgrace. No one subscribe to this service.

The response on my question (couldn't download a file) was very fast, honestly I did not expect that. And the help was very detailed, in the end successfull. Thanks for that.

The purchase of Premium for 30 days was quick and smooth, you even get 34 days instead of just 30 days. The support responds promptly if there are any issues.

They were very quick in their response.Solution was accurate and to the point. Their system cleared the error and issued a new pass .

Very good and trustful service for downloads. It's yhe best on the market. I recommand it.

This recommendation is addressed to all Keep2Share users: This free comic download website is, apart from the best on the web today, very serious and very committed to its users, since I sent a message that I had with this website and they solved it for me right away. I think it is not necessary to say it but, anyway, I say it: It is a serious website and attentive to all users.

Dependable, good customer service & clients are treated fairly.

Very reliable file-sharing service. The video preview option is very useful. Highly responsive customer service. Daily download limit more than adequate for my needs. Recommended.

they shouldn't limit the download rate when you have a premium subscription

Great. fast, reliable, best

Fast and Efficient File Hosting Service.

With active and helpful customer service who help with any complications promptly should they occur.

Great service.

had a problem with discount for christmas special got sorted out within a day

Premium Pro users get 50GB of download traffic a day. Downloads are fast, virus free and start immediately. They support my J-Downloader program which I actually like. Content is provided by users, so long as they meet K2S's T&C's. So if you have a lot of content you want to keep safe and share, then this is a good option. The only bad thing is that it is difficult to pay them by credit card, but they do accept crypto. Alternatively, you can use a reseller and K2S will refund you the equivalent in days of service if you are charged a "handling fee". I actually like this company. Their after sales support is also very good.

Update:

Keep2share essentially stopped responding to my complaints and to top it off my daily traffic allotment will not reset at random. This happened right after I submitted this review and then again recently. It's been nearly 48 hours and my "Used Traffic Today" has been stuck at 49.XX GB.

They think they can get away with this behavior because there's basically zero oversight, zero criminal liability for false-advertising. They advertised 50GB a day for purchasing a Premium Pro account. Not only am I not getting that but also at random the DL speed drops down to 300kbps.

Original review:

"Download speeds are garbage (2-3 mbps max across multiple files), you're charged the data for the file size when the DL starts. If you switch VPN servers to alleviate Comcast / Xfinity throttling you're still charged the data. I exhausted my 50GB daily data trying to alleviate slow DL speed this way with and 9GB file and complained to K2S as I didn't even use 50GB (DL would start at 2mbps but then slow to 125-600 kbps within 2 minutes, I downloaded MAYBE 500mbps and then switch VPN server, do this 6x and that's my 50GB of data as you're charged the file size at start of DL not how much data you actually use, and I'm now out of data).

So I complain to K2S and here's my entire exchange:

Me:

Hi again, so I noticed that I'm being deducted my daily allotment of data for a file size that is calculated at the s start of a download and not it's actual completion? I just attempted to resolve a low DL speed with a 10GB file by trying different VPN locations and I downloaded maybe 1GB with each location, watching the DL speed drop from 2mbps down to 125-600 kbps and I changed VPN servers 4 times and it completely exhausted my daily allowance of data but in actuality I only downloaded maybe 5GB?

This is a big problem, you're basically charging me the download data of a given file-size whether or not the download actually completes or not.

I'm trying to DL this file and no matter what VPN server I used the speed dropped down to 125-600 kbps after 1-2 minutes:

K2S:

Hello!

This is exactly how our service works - the daily quota for a file is deducted in full, regardless of how much you downloaded or watched. However, the daily quota will not be deducted for the file twice, so even if the download is interrupted, you can start it again - the quota will not be deducted.
Unfortunately, all this only works if your IP does not change, because the daily quota is tied not only to your profile, but also to the IP from which the files are downloaded. The system considers that two different IPs are two different users. This is protection against account transfer fraud.

Kind Regards,
your support team.

Me:

Right so can you look at my usage and see that there is no way I could have downloaded 50GB of data within 30 minutes and reset my data? I think it's unfair that you charge me for the data up front, with the DL speed trickling down to literally 125 kbps, this file, please try it on your end and explain when no matter the VPN server this file goes from a max of 2mbps down to 125-600 kbps within 1-2 minutes with no other files being downloaded, meaning, it's coming from YOUR server and it's being throttled irrespective of the VPN server I'm using.

I have to resort to using a VPN because Comcast / Xfinity is throttling you without the VPN (per my recent support tickets).

So your system basically sucks and is unfair. I didn't download 50GB of data within 30 minutes, I submit a ticket, and you basically tell me to pound sand "too bad" .

I paid you for "Premium" service, this premium service has a measley 50GB daily cap that can be hit real quick with multiple successive failed downloads?

Golf clap, I will not resub at this rate.

My email to support was immediately answered and the issue was resolved within a few minutes.

my download speed was unstable and i immediately wrote to K2S team and got instant feedback on trouble-shooting for improvement.

their fast customer support has done a great credit to their services and I'll definitely been renewing my subscription.

Fantastic support - locked out because of a shared IP address - service addressed in seconds