Kenneth Keegan Independent Funeral Directors Reviews 

309
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Our experience from the very beginning was the best anyone could hope for under such difficult circumstances. Mark was attentive, empathetic and nothing was too much trouble for him. We are extremely... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend using Kenneth keegan funeral directors.they made a difficult time for our family much easier. took care of everything can’t thank them enough Gordon, Stuart and rest of their co... See more

Company replied

Rated 5 out of 5 stars

Could not ask for anything more, everything was done as we wanted. Helpful at every step of the way. There was no suggestion, never mind pressure, to choose anything more expensive or purchase any... See more

Company replied

Rated 5 out of 5 stars

Cannot explain how much Kenneth Keegan helped us through the worst of times, advice, support and help at the most difficult times x Gordon advised and helped us every step of the way x Cannot praise... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral Home

Written by the company

At Kenneth Keegan Independent Funeral Directors we consider it an honour that a family makes the decision to entrust their loved one into our care. We take great pride in all we do and we’re proud to offer this professional, caring service at an affordable cost. We know and understand how difficult it can be to arrange a funeral; we strive to offer a complete, individual, caring and professional service to all clients from the moment of first contact. We’ll endeavour to help families every step of the way, providing guidance and support at a time when they need it most. Funeral Arrangements Pre Paid Funeral Plans Memorial Jewellery Monumental Masons


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5.0

Excellent

TrustScore 5 out of 5

309 reviews

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5.0

All reviews

(309)

1 review in the last 12 months

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Rated 5 out of 5 stars

I cannot thank Stephen enough on his…

I cannot thank Stephen enough on his amazing service at our difficult time,his patience and understanding was second to none,if it is possible to recommend someone when it comes to funerals they are first class.

26 February 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Margaret,

Thanks very much for taking the time to leave your review. In particular, for your lovely comments on how Stephen looked after everything so well. I'm sure he will appreciate this also.

Wishing you and your family all the very best,
Kenneth, Stephen and all the team

Rated 5 out of 5 stars

Professional, Caring and Compassionate

From our first contact with Kenneth Keegan Independent Funeral Directors, their care, support, and attention to detail was second to none. Gordon Powrie provided a very thorough explanation of all requirements and procedures and walked us carefully and gently through the choices we had to make. There was no push to select any specific package or additional services, and all elements of our preferences and needs were understood.

Gordon was on hand to answer any questions we had and kept in close contact with us to ensure we were informed and prepared ahead of the funeral itself. From our side, there was very little in terms of organisation that we had to manage, as Gordon took care of almost every element of the planning, which was a huge relief during a challenging time.

On the day of the funeral, everything went very smoothly, with all our wishes being met, including the music, orders of service and the beautiful roses.

It was a huge comfort to our family to have had the services of such a dedicated and experienced funeral director, and we will be forever grateful to Gordon for all his support, and for making the worst of times, that little bit easier, after the loss of Allison, a beloved wife, mother, and grandmother.

James Hunter, Jennifer Wilson (nee Hunter) and Gillian Hunter

16 February 2024
Unprompted review
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Jennifer,

Thanks so much for leaving such a great detailed review of the service you and the family received!

We're pleased everything went so well and you were able to have confidence everything would take place as you hoped.

Thanks again and very best wishes for the future.

Regards
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Mark

Mark. Guided me threw from start to finish very professional and courteous. Helped me threw what was a bad time made easier by Keegan funeral directors. Again big thank you to Mark and all at keegans

19 February 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Andrew,

Just a note of thanks for writing your review!

It's great to hear how well Mark and the team looked after everything.

Many thanks for giving us the opportunity to help.

Best wishes
Kenneth, Mark and all the team

Rated 5 out of 5 stars

The best funural directors very…

The best funural directors very comforting no pressure or Anxiety’s just plain sailing I’ve arranged two funerals in two years and would recommend for anyone to go to in need of a beautiful send off as Kenneth Keegan the best

28 February 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Michelle,

Thanks again for giving us the opportunity to help.

It's good to know everything went well and we could make this difficult time a little easier.

All the very best
Kenneth and all the team

Rated 5 out of 5 stars

Funeral for my father

Funeral for my father. All went very smooth, and the attention to detail and care taken was excellent, all staff were extremely professional, but especially Gordon who dealt with everything.

23 February 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Iain,

Just a note of thanks for leaving your review. I'm sure Gordon will appreciate the kind words.

It's good to know how well the arrangements went and everything was handled with the attention and care needed.

Kind regards
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Coiuld not thank you enough especially…

Coiuld not thank you enough especially Gordon

10 February 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Leo,

Many thanks for leaving your feedback.

Glad everything went so well.

Best Wishes
Kenneth, Gordon and the team

Rated 5 out of 5 stars

Caring and Professional

Every single member of staff was kind, compassionate, supportive and professional. Stewart in particular covered off everything that we needed and was so patient and organised. I cannot rate them highly enough as they exceeded all my expectations at at a time when you need a calm helping hand amongst all the stress and sadness.

14 February 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Miss Howatson,

Many thanks for your very kind words on how things were handled by Stewart and the team.

Your comments really mean a lot and I'm sure they'll be very much appreciated!

Best wishes to you and you family for the future.

Kenneth, Stewart and all the team

Rated 5 out of 5 stars

Compassionate

Compassionate, understanding and efficient professionals, acting with utmost discretion.

30 January 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Patrick,

Many thanks for the lovely words/feedback. It's very much appreciated!

Best wishes
Kenneth and all the team

Rated 5 out of 5 stars

Complete empathetic based service from…

Complete empathetic based service from start to finish. Could not be bettered. My thanks to Gordon in particular for guiding me through.

24 January 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Mr. Lochhead,

Just to say thanks for leaving such great feedback. We're glad we could help and in particular Gordon making the arrangements easier to navigate through.

All the very best
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

I felt everyone around me cared

I felt everyone around me cared. The effort to meet my requests was above and beyond. The skill preventing time becoming a factor was incredibly impressive. Every decision was taken at my pace.

1 February 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Sharon,

Many thanks for sharing your thoughts on how everything went. It's really appreciated!

We're glad to hear things went well and you had the time needed to arrange everything the way you wanted.

Many thanks for giving us the opportunity to help at this time.

Best wishes
Kenneth and all the team

Rated 5 out of 5 stars

Great service communication with Gordon…

Great service communication with Gordon powrie was great couldn't be happier

22 January 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Patrick,

Sincere thanks for taking the time to leave your feedback! Great to know everything went well with Gordon and the arrangements.

Best wishes
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

The staff were so kind & guided the…

The staff were so kind & guided the family through a difficult & deeply, emotional time. I can never express my gratitude to them for the tender care they showed towards my late mother or to us the grieving family.

22 January 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Mrs. Quay,

Thanks for taking the time to provide your lovely review.

It's good to know we were able to make this difficult time a little easier.

Wishing you and your family all the very best
Kenneth and all the team

Rated 5 out of 5 stars

Amazing service with compassion

Thank you to Gordon Powrie and all the staff at Kenneth Keegan Funeral directors for their support, guidance and compassion when we were going through the hardest time of our lives. You were amazing with us as a family and helped give our wee Mum a great send off.

I would highly recommend your company to anyone looking for a professional and very organised funeral directors.

Thank you again,
Arleen & Leanne

18 January 2024
Unprompted review
Kenneth Keegan Independent Funeral Directors logo

Reply from Kenneth Keegan Independent Funeral Directors

Hi Arleen & Leanne,

Thanks very much for leaving such great feedback. It's great to hear everything went so well!

It's good to know Gordon and the team were there for you throughout the arrangements ensuring everything went as planned.

Wishing you and all your family all the very best
Kind regards
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

everything went without fault cant…

everything went without fault cant thank them enough.

10 January 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi David,

Thanks for providing your feedback! Glad to hear everything went well.

All the best
Kenneth and all the team

Rated 4 out of 5 stars

Mums funeral

A very big thank you for organising my mum's funeral ,everything was made so stress free for myself and my family ,Stewart Walker really made us so at ease ,everything was perfect and made my mum's funeral a special day ,order of service and flowers were perfect, even when I made mistake with hymn Stewart changed it all no problem ,a very professional company ,caring ,helpful and nothing is a problem ,my mum had pre paid funeral which I recommend, and finishing touches are less stressful ,I will be taking out my plan with this company knowing you have no worry and everything done towards excellence, thank you staff at Kenneth Keegan funeral director
Carol lafferty and family

15 January 2024
Unprompted review
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Carol,

Thanks so much for leaving such a positive review! I'm sure Stewart will appreciate the very kind comments also.

If we can help with anything else including the funeral plan, don't hesitate to get in touch.

All the very best,
Kenneth, Stewart and all the team

Rated 5 out of 5 stars

First class Funeral Service; Outstanding

My family received a first class service from Kenneth Keegan. Gordon Powrie , funeral director took care of everything in a reliable and conscientious manner. Nothing was any trouble. The funeral ran perfectly, providing a dignified day throughout.

17 January 2024
Unprompted review
Kenneth Keegan Independent Funeral Directors logo

Reply from Kenneth Keegan Independent Funeral Directors

Hi,

Just a note of thanks for taking the time to leave such a positive review. We're glad you can reflect that everything went so well.

Many thanks
Best wishes
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Amazing

Amazing, compassionate services right from the very first interaction. Kept us informed of the process throughout a very difficult time for my family when my wife passed.

11 January 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Jim,

Thanks for leaving your feedback. Much appreciated. Also, thanks for giving us the opportunity to help you and the family at this difficult time. It's good know we were able to make things a little easier.

Best wishes
Kenneth and all the team

Rated 5 out of 5 stars

Doing exactly what was promised...

Keeping promises and doing exactly what you say you'll do is getting rare these days, but Stephen McShane of Kenneth Keegan Independent Funeral Directors deserves that recognition. My cousin's cremation service was dealt with respectfully and with sensitivity and care. Thank you!

13 December 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi,

Thanks so much for your very kind words! It's great to know Stephen was there for you and the family when needed most.

All the best
regards
Kenneth, Stephen and all the team

Rated 5 out of 5 stars

Gordon Powie was most helpful and…

Gordon Powie was most helpful and considerate during the arrangements and the funeral was lovely he is a credit to your company

16 January 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Many thanks for the kind words! It's very much appreciated.

Best wishes
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

F2342

From the moment I contacted them they were very helpful. Kept me right and phoned when needed. Was informed throughout what would hapoen and when. The day of the funeral went without a hitch. I would certainlly recommend Kenneth Keegan.

18 December 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Jane,

Many thanks for leaving your kind words. It really means a lot to all the team. Glad everything went well and appreciate your recommendation.

Kind regards
Kenneth and all the team

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