Kearys Motor Group  Reviews 

First Problem -- My Dacia Sandro 231 Car was brought from Kearys in Belgrad in May of 2023. 6 weeks later the clutch burned out while driving,
My car was towed to the garage in Belgard, I was informed at the time it was Driver error, loads of back and forth with the Garage finale we resolved this issue in late August 2023.
At the time and the cost of the new Clutch was reduced to from 2.600 to 1.800 euro. Clutch is not covered under warranty. Nothing I could do banging my head of a wall trying to get the garage to sort it out. I agreed a credit note of 1.500 euro + a free spare wheel. Received the car back in late August 2023 the spare wheel arrived just before Christmas!

Second Problem -- On the 20th February 2025 My Clutch went again, was informed on the 10th March 2025 by the Garage the clutch has gone again, must be Driver Error, typical response, and this time the cost will be 3.600 euro which was reduced to 3.200 euro as a gesture of good will by the Service department.

What is going on with this garage, Great at selling you a car, terrible at Customer service, something is wrong with this car and the Garage won’t admit it. A clutch for a Dacia Sandro can cost from 600 euro to 800 euro. I phone about 10 garages, My Car is less than 2 years old not even 20.000 on the clock. Clutch has gone twice, the Garage wont entertain that there is an issues with this car. My last car was a Chevrolet Avo which I had for about 15 years 2001 never any problems Clutch only went after 130000 mile on the clock.

As for the credit note I was given back in August 2023 they have nothing on their system, Strange. Please do not buy cars from this garage, there after service is terrible and no accountability for anything and the warranty -- what warranty.

Kearys are fine until something goes wrong. Very quickly to sell but their service and customer support is nothing short of disastrous. Honestly, take my word for it. The car itself was a new car and it had to go back multiple times in the first couple of years for different issues. Kearys only offer a rental through a 3rd party and have no interest in your needs while without a car. Despite my car being in for about 2 weeks in the last year, I've never been able to get a rental or navigate the useless process to get one. Once I was told I could collect a car from the Airport 50km away and maybe get a taxi there! Their system is flawed too. Another time when an issue was being fixed, I mentioned another error that appeared on the dash while driving to the garage. They said I had to book a new date in 2 months to fix that. One issue needed a part from abroad, that took 2 months. When you select a dealership like Kearys, you expect that you might pay a little more for better service, official dealership, etc. You get none or that. Stay away. Shop elsewhere.

Always get great service from Deirdre in Kearys Motorrad, very knowledgeable all things to do with motorbikes. Would have no problem recommending them to my friends and will continue to do business there.

The staff especially Diarmuid were very helpful and knowledgeable and made us feel very welcome. No question was left unanswered and we left the showroom with our new car very happy in the knowledge that we can call on Keary’s any time should we need them

We’re to even start with this company , purchased a few cars from them but my most recent 251 Hyundai I purchased had a fault with it no help from the dealership to get this sorted had to get onto Hyundai Ireland myself to get this part within a reasonable timeframe as Kearys said 8 weeks and basically that’s that after numerous calls in to the management they kept dodging my calls!to be fair to the sales man who I dealt with was the only 1 who would reply when contacted or text and would help you out! I had to get a solicitor involved and once they knew this then Hyundai got a “donor part” and put it into my BRAN NEW 251 CAR! I had dealt with this company with many of cars but I will NEVER deal with Kearys again! Zero aftersales with this company! They dodge all your calls when u try get a problem sorted they do not care once you signed the documents and hand over money is all they care about stay well clear!

We were so impressed with David Barrett of Kearys when exploring the Renault Megane electric. His knowledge was 100% and his manner was engaging & pleasant at all times. As a salesperson, he maintained contact in a positive manner in dealing with all questions in a professional manner

I recently purchased a new SUV from your Kinsale Outlet and was dealing with Kelvin.Kelvin was excellent and so accommodating to myself and my Wife I will certainly be contacting Kelvin in the future about changing the SUV again also he was very attentive to any questions we had about changing to electric also I am purchasing my Cars for myself and my Wife for a very long time

When we bought a new Dacia Jogger Hybrid [great experience buying the car], we were informed by the sales agent it included 2 years of free service. When the first service was due, there was nothing in our receipt that mentioned the free service, so I called the Kearys Belgard Service call centre. The woman who answered confirmed that verbal agreements for free services were common, and subsequently booked me in for 2 weeks later [so far so good!].

Fast forward to today; as soon as I arrived for the booking, Kevin informed me the service was not free. I was told I hadn't brought any paperwork, the free service wasn't in the system, and the agent who sold us the car was sick. And that I would have to pay.

The most infuriating part was the fact that I had been told by the Kearys Belgard Call Centre this was confirmed, it would be a free service, and was booked in [my name was in the system when I arrived, so the service had definitely been booked in]. Having driven from North Dublin during rush hour, and having arranged childcare - being told that I had to pay was beyond disappointing.

Kevin spoke with his manager and told me they would do the service as a "courtesy". I was already angry at this point, and did not see it as a courtesy - only what was agreed when we bought the car. Communication between the Kearys Belgard Service Call Centre, and the Service Desk really needs to be on point with these things. Because at the moment it is a joke!!

Traded our kadjar today for an Arkana. From start to finish Diarmuid was excellent, very knowledgeable and so helpful.
I would highly recommend Kearys Renault Cork. Very pleased with the overall experience.

Shane was top class making the sale process easy with out any hassle, i would highly recommend Kearys Renault Cork For your next car

I would highly recommend Keary’s Motors in Cork. It was my first time buying a car from this company and I had an excellent experience, from the moment I walked into the garage I was taking care of. I dealt with Kelvin Flanagan and he was very informative and helpful in my decision. I would definitely buy from this company again.

This is my 3rd purchase from Kearys Renault Cork in the last 10 years and they just keep getting better and better at making the experience more 5 ☆ each time. Thanks to Dave Ahearn for really looking after me this time.
Anthony Lane.

Shane Spillane from Kearys Renault was great to deal with, a very pleasant experience from the start to picking up my new Arkana. Also very patient with my small boy who was giving out on both occasions. Thanks a million for all your help! Driving in style :)

It was my first time at Keary’s and from the moment I walked in to have a look, to the day I left with my new car, the whole experience was easy and positive. David Barrett at Keary’s Cork was extremely helpful and patient, dealing with all my questions. Thank you so much!

I recently changed my car and it is my first time buying from Kearys. I dealt with Ritchie Daly and he made the whole trade in and upgrade process seamless. He was extremely pleasant to deal with, explained everything in detail and I wouldn't hesitate to recommend him to anyone intereated in changing their car. I look forward to dealing with Kearys again in the future

Recently dealt with David Barrett, thanks to him I’m now driving the duster of my dreams. Great value and advice really helped with my purchase would highly recommend .

Buyer beware when dealing with Keary’s Dublin! They are quick to sell, but not so quick to fix a car. Within the first month, serious issues surfaced and Kearys passed responsibility and dismissed the potentially hazardous problems. Despite returning four times for the same unresolved issues, there is still no sign of anyone actually putting their hands under the hood of the car. The service manager initially seemed friendly but became very dismissive, overly defensive and unhelpful when questioned. I chose Keary’s for the one-year warranty, but they have not honoured this. This lack of accountability is a disgrace and nothing has been fixed. Kearys, this is unacceptable, dishonourable and its time you TOOK accountability and adhere to the warranty. They may be cheaper than other dealers but I would not recommend nor will I ever use any Keary’s branch again. Avoid, avoid, avoid.

Bought a car from Kearys recently (salesman Stephen O Neill) would stay well clear of him, He tried to con me out of €1150 telling me he could get my finance payments down if I took out scratch and dent insurance, didn't think nothing of it until a week later and rang the finance company and they said scratch and dent mean nothing to your finance payments..My payments went way down when I took of the scratch and dent from my finance..Deal with anyone else bar Stephan O Neill in Kearys

Shane in the Cork branch is a great salesman. He had great advice and helped me with my choice of car. Grat service and would highly recommend
Carol

Customer service from Kevin, in Belgard, was excellent. He efficiently took note of all the issues raised by me, the technicians located the source of the issues and replaced the parts, all under warranty, and Kevin made contact throughout to keep me informed . What an asset to your company. Stress-free experience....I wish there were more companies with staff like Kevin.
Ps....and my car was washed!!! 10/10