Keanes Jewellers Reviews 

26
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I visited Keane’s Jewellers in Cork to purchase a bracelet, I met the nicest and most helpful lady, Emma. She really went above and beyond for me, she even added a little heart disc for engraving wi... See more

Company replied

Rated 5 out of 5 stars

I ordered a bracelet for a cousin’s special birthday, she had picked it herself. She loved it except it was snug on her wrist. I was just outside the returns dates when I emailed Keanes who couldn’t h... See more

Company replied

Rated 5 out of 5 stars

Ordered a personalised christening bracelet online. Was delivered within 3 days! Beautifully wrapped up with a gorgeous bow on top, put into a gorgeous little gift bag that was packaged lovely! Very h... See more

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Rated 1 out of 5 stars

Treated appallingly at the entrance door to Keane's Jewelers. Collecting a watch after servicing. Asked reason for visit to shop by a man at the door. I was shocked. I said I had put phone down 40 sec... See more

Company details

  1. Jewelry Store

Written by the company

Keanes Jewellers is Ireland's premier jewellery brand and proud to be an Official Rolex Retailer. This 75 year old family business has become synonymous in Ireland with luxury, outstanding craftsmanship, and exceptional service. Keanes are diad ring experts, and house some of the worlds most prestigious brands including Rolex and Patek Philippe. We look forward to meeting you.


Contact info

4.2

Great

TrustScore 4 out of 5

26 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(26)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Treated appallingly at the entrance…

Treated appallingly at the entrance door to Keane's Jewelers. Collecting a watch after servicing. Asked reason for visit to shop by a man at the door. I was shocked. I said I had put phone down 40 seconds previously. But I was taken back. He insisted I tell him department I required. I asked why. The shop was empty this was not management of a queue system. Because of covid he said. And my telling you my business will help you with that? Outrageous, treatment. Further fuelled by another gentleman who could add no rational to this one extraordinary protocol.

27 July 2021
Unprompted review
Rated 5 out of 5 stars

Keanes Jewellers 5 Star

Called to Keanes in Limerick today Saturday spoke to the Branch Manager Mr Aidan Lyddy we bought 2 rings with his expert knowledge. We could not be happier with the choice of rings that we picked. We would recommend Keanes to everyone and especially Mr Aidan Lyddy. MANY THANKS KEANES

15 August 2020
Unprompted review
Rated 5 out of 5 stars

This is a lovely shop only bettered by…

This is a lovely shop only bettered by the owners and staff .Went in to browse around at watches got speaking to Mr Keane and his son Patrick. Went back the next day deciding to purchase a Rolex watch only to see it had been sold. Talked to a lovely girl Christina gave her my phone no. To my great surprise Christina called me back within an hour to say she had located the very same watch at there Limerick branch which she arranged to have sent down to the Cork shop .When i went back to buy it every one was very busy the shop was full of customers Talked to Christina who put me on to Ger Keane a lovely man who sorted out everything and i left a very happy customer, can't wait to go back for my next purchase. David Edwards

8 January 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous service and FAST!!

Sent a Breitling watch for battery replacement on Tuesday, got a call Saturday following to let me know it was done, paid, got it back Monday...WOW

14 December 2015
Unprompted review

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