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See what reviewers are saying

Rated 5 out of 5 stars

I had an issue with an appliance that was 8 months old. Darrell provided great customer service in getting our issue resolved under warranty at zero cost. Darrell worked hard to get the best outcome f... See more

Rated 5 out of 5 stars

Excellent communication, very responsive to queries be it on the phone or online/email. Darrell goes above & beyond to ensure the whole process runs smoothly from order through to delivery. Always o... See more

Company replied

Rated 4 out of 5 stars

The Powrmatic Vision was delivered quickly and without fuss. Price of unit was competitive, however minor downside I received no info on delivery date.

Company replied

Rated 5 out of 5 stars

Initially ordered product from this company due to competitive price … would order again from them again and would definitely recommend. Kept updated with delivery details and was delivered on time wi... See more

Company replied

Company details

  1. Gas Installation Service

Information provided by various external sources

KD Supplies is one of the UK's leading suppliers of Powrmatic heating and ventilation products for the commercial and industrial sectors, as well as offering an extensive range of energy-efficent split and condenserless air conditioners.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
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Rated 5 out of 5 stars

Great support to fix an issue

I had an issue with an appliance that was 8 months old. Darrell provided great customer service in getting our issue resolved under warranty at zero cost. Darrell worked hard to get the best outcome for me and provided clear updates throughout the process. Highly recommended.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Competitive prices

Competitive prices, great customer service with quick response times from Darrell and happy to help where needed, 100% recommend and will be using them again.

4 February 2025
Unprompted review
KD Supplies logo

Reply from KD Supplies

Thank you very much for the lovely review, glad you were happy with everything!

Rated 5 out of 5 stars

Excellent communication & customer service

Excellent communication, very responsive to queries be it on the phone or online/email. Darrell goes above & beyond to ensure the whole process runs smoothly from order through to delivery. Always on hand to answer any questions that we had along the way.

Would highly recommend KD Supplies, from start to end it has been a positive experience. Hope to deal with them again in the future.

21 January 2025
Unprompted review
KD Supplies logo

Reply from KD Supplies

Thank you so much for the lovely review Nat, It was a pleasure to deal with you and I hope to do so again in the future!

Rated 5 out of 5 stars

Great experience would recommend

Initially ordered product from this company due to competitive price … would order again from them again and would definitely recommend. Kept updated with delivery details and was delivered on time with no issues. Had occasion to speak with the company for some advice in the product a couple of months later.. answered my query straight away, really impressed with the customer service

20 December 2022
Unprompted review
KD Supplies logo

Reply from KD Supplies

Thanks for the lovely review, mean alot!

Rated 5 out of 5 stars

Second time ordering from these guys

Second time ordering from these guys. Brilliant service! Great response times and units were delivered on time as promised.

2 November 2022
Unprompted review
KD Supplies logo

Reply from KD Supplies

Thanks again, hope to hear from you moving forward!

Rated 5 out of 5 stars

Fast service

Phoned Darrel on Monday for advice and decided on
a Vision Maxi was given a delivery date for Thursday
and delivered 9-30am Thursday,
For good advice on aircon phone Darrel

5 August 2022
Unprompted review
KD Supplies logo

Reply from KD Supplies

Thank you very much for the lovely review!

Rated 4 out of 5 stars

The Powrmatic Vision…

The Powrmatic Vision was delivered quickly and without fuss. Price of unit was competitive, however minor downside I received no info on delivery date.

24 July 2022
KD Supplies logo

Reply from KD Supplies

Thank you for the feedback, all noted and very helpful!

Rated 5 out of 5 stars

Exceptional service from start to finish

Exceptional service from start to finish. Darrell handled my purchase and ensured a smooth transaction.

Product was received on time as he had promised.

Would definitely buy from these guys again!

24 April 2022
Unprompted review
KD Supplies logo

Reply from KD Supplies

Thank you very much for your review Andy, glad you are happy with it all

Rated 5 out of 5 stars

Very helpful

Very helpful, great communication throughout the purchase. Always available to answer questions. I would recommend this company

25 March 2022
KD Supplies logo

Reply from KD Supplies

Many thanks for the review Jeremy

Rated 5 out of 5 stars

Super service

Super service , super price and very helpful
Great stuff Darrell, Powrmatic air con arrived first thing in the morning and was fitted in just a few hours , thumbs up. Phil

10 February 2022
KD Supplies logo

Reply from KD Supplies

Thanks for the great review Phil

Rated 1 out of 5 stars

Zero response

Zero response. Called multiple times. Rubbish. Fake rating? Do not use.

2 November 2021
KD Supplies logo

Reply from KD Supplies

Naturally very confused to see this review as we do not have any correspondence from yourself. We have tried numerous times to reach out to the email provided but have not had a response to enable us to get to the bottom of the situation. Would really appreciate it if you could come back to us as the positive reviews certainly are not fake reviews.

Rated 5 out of 5 stars

Excellent service

Excellent service from Darrell who answered my questions about the Powrmatic Vision VertiCool 3.1 with great patience. He handled the order and a supplementary one very efficiently and the unit arrived, very well packed, on the day specified.

28 July 2021
Unprompted review
KD Supplies logo

Reply from KD Supplies

Thank you for your business Celina, glad you are happy with everything!

Rated 5 out of 5 stars

Helpful, Friendly, Great Product!

Needed an Air-conditioning unit for my home office. Wasn't too sure what I required but Darrell was very helpful, took the time to assist, and wasn't pushy for the sale.

Would happily recommend and use again.

29 June 2021
KD Supplies logo

Reply from KD Supplies

Hi John,

Thank you very much for your review, glad you was happy with everything.

Speak soon

Rated 5 out of 5 stars

Powrmajic, more like!

As a private buyer, I felt totally secure in my dealings with these guys. Their prices are more than competitive, and Darrell went out of his way to assist me throughout the process.
Delivery went according to plan, and Darrell even emailed to check on this. That’s a first!
Do not hesitate to use this company, is my advice.
Thanks, I’ll be back.

19 March 2021
Unprompted review
KD Supplies logo

Reply from KD Supplies

Thank you very much Val! Lovely to hear to hear feedback like that, makes it all worth while. Look forward to hearing from in the future.

Rated 5 out of 5 stars

Air conditioning unit

Delivered on time and in good condition delivered by very helpful delivery driver.
Hopefully fitting next week

27 November 2020
KD Supplies logo

Reply from KD Supplies

Thanks Keith, hope installation goes smoothly 👍🏻

Rated 5 out of 5 stars

Excellent!

Excellent. Stress free! Very accommodating with delivery date/location changes. Good product knowledge able to answer technical queries.

13 October 2020
KD Supplies logo

Reply from KD Supplies

Thanks Chris, glad your happy!

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