KBack - Free Help Desk Reviews 

2
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TrustScore 4 out of 5

3.8

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Company details

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KBack is free help desk software that helps growing teams manage customer support tickets, build a self-service knowledge base, and deliver a beautifully branded customer portal — all on a genuinely free plan. No credit card. No 14-day trial. No ticket caps that force an upgrade after one week.


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3.8

Great

TrustScore 4 out of 5

2 reviews

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1-star

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3.8

All reviews

(2)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing user experience and fast response time.

Amazing user experience and Incredible fast response and setup time.
Amazing Support and even added requested features in less than a week.

11 May 2026
Unprompted review
KBack - Free Help Desk logo

Reply from KBack - Free Help Desk

Thanks for the kind review! We're always trying to give the best services to our users!

- KBack Team

Rated 5 out of 5 stars

Well worth it!

Very helpful tool! Makes handling tickets & requests much easier!

20 April 2026
Unprompted review
KBack - Free Help Desk logo

Reply from KBack - Free Help Desk

Thanks for the kind review! We're always trying to give the best services to our users!

- KBack Team

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