Kazbar Systems Reviews 

165
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Ordered sound card, never arrived. Information regarding whereabouts extremely vague. When asked for funds back this was his reply 'that's not going to happen' There was no sense of urge... See more

Company replied

Rated 5 out of 5 stars

Let's put it this way... As a producer I expect a certain standard, and when I'm purchasing new kit (which isn't cheap) so after sales support as well as an honest and impartial opinion is always... See more

Rated 3 out of 5 stars

I gave 3 stars mainly because there's stuff advertise on the site ,that you don t have in stock ,but it says otherwise.That confuses and upsets the clients when they order something that it says in st... See more

Rated 5 out of 5 stars

Great website. Good communication. Quick dispatch of goods once in stock (I had pre-ordered an item due for imminent release). External packaging not great - too big a box with random padding inside,... See more

Company details

  1. Audio Visual Equipment Supplier

Information provided by various external sources

Kazbar Systems Ltd are the one of the leading retailers of Professional Audio Recording Equipment and are experts in Recording Studio Installations. With years of experience and knowledge, and with a top tier professional service that cannot be beaten, we are considered by many top producers and professionals to be the best supplier of studio equipment around. Our offices are based in Bedfordshire, but we cover the whole of the UK with our professional one to one, customer facing service. No matter who you are, no matter where you are we can help you choose your equipment and demonstrate items to you in your own recording environment or home studio. We specialise in Studio Equipment, Studio Outboard, Analogue Synthesizers, Modular and EuroRack Modular Synthesizers, Pro Tools Systems, Recording Studio Furniture and much more. Our staff are all seasoned sound engineers, musicians, producers or enthusiasts who are incredibly knowledgeable and understand what you need to get the best out of your recording environment; our aim is make sure every aspect of our service is delivered with the passion and professionalism you expect. We provide a wide array of professional installation services for Recording Studios, Education Facilities, Home Studios and for Commercial Premises such as Bars and Restaurants; these range from Studio Design and Installation, Studio Acoustic Treatment and Soundproofing Consultancy and Commercial Audio Installations. We know that buying equipment isn’t easy, but we will take you through your equipment choice step by step, so if you would like to arrange a demo of a product in your very own studio, then please get in touch. We work with the UK music industry to bring you the very best prices and strive to offer the best personalised service in the UK, if you find a cheaper price elsewhere or if you can’t find what you are looking for then please contact us.


Contact info

3.2

Average

TrustScore 3 out of 5

165 reviews

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3.2

All reviews

(165)

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Rated 5 out of 5 stars

Excellent Customer Service

Kazbar Systems was pretty much the only website that was offering fhe piece of kit I was looking for. And even though there were initial delays with procuring the product, I was kept up to date every step of the way. Gavin even offered to drop the order off on his way back from a trip overseas! I wouldn't hesitate in buying from them again and would highly recommend.

18 May 2023
Rated 5 out of 5 stars

Service and Equipment of the Highest order.

From showing interest in the equipment I was wanting, they were superb. The staff I dealt with were informative, swift to reply and showed they real cared about me as a customer. Would highly recommend them to anyone and they will be my go to company for all studio equipment.

28 February 2023
Unprompted review
Rated 5 out of 5 stars

5 Star Sound System Installation

I've previously used Kazbar Systems for Recording Studio Builds. Recently they just completed a commercial audio sound system for a recording studio / creative workspace complex.

I needed to have separate volume controls for multiple areas/zones around the building and they were able to work this into the system with no issues.

Very fast and aesthetic installation. The system looks as good as it sounds and has really transformed the vibe of the space.

Breakout spaces feel more social and we can now incorporate sonic branding in our studios.

5 Star, will be using again in future projects.

11 August 2022
Rated 5 out of 5 stars

Sadly email bounces and no-one has yet…

Update. Just heard from the owner himself and really pleased that he will do all he can to be of help - so I'm revising my feedback to 5* as he has not only responded personally but gone the extra mile to be of help.

12 January 2022
Unprompted review
Kazbar Systems logo

Reply from Kazbar Systems

HI Aindre, sorry to hear your enquiry was not responded too, the email should have not bounced back but the office has been understaffed due to Covid isolation so again, apologies if your voicemail message had not been picked up, please try calling again or please try the email: sales@kazbarsystemsinc.com Hopefully hear from you soon

Rated 5 out of 5 stars

UPDATE

I was looking for a company that could carry out remedial works to a vocal booth in a domestic setting as well as fitting out the interior of the booth. I approached Kazbar as their website indicated they took on all types of work. I explained in my enquiry using their website contact form that this was a relatively small job and perhaps one that they would not normally undertake. I can only conclude that I will never know as, after a few weeks, I've had no acknowledgement of, or response to, my enquiry.

UPDATE: in response to my one star review, Kazbar Systems contacted me to apologise profusely and to inform me my enquiry had not been received by them. I was assured that, if my enquiry had been received, I would have received a response, and I believe them.
I have subsequently spoken to Kazbar's technical manager who was extremely helpful in answering my query. So much so, I am happy to amend my rating to reflect the excellent service I subsequently received from Kazbar.

15 December 2021
Kazbar Systems logo

Reply from Kazbar Systems

Thankyou for your updated comment Cameron, look forward to assisting you further

Rated 5 out of 5 stars

Amazing 1-2-1 customer service from the…

Amazing 1-2-1 customer service from the awesome Oda, she was on hand at all points of my order, helpful, suggestive and astute. There was a (ahem, 'minor') issue with my purchase, but that was entirely down to a singular delivery driver – Oda was straight on the problem and resolved within a few hours. Highly recommended for the personal touch!

18 May 2021
Rated 5 out of 5 stars

Specialist vendor you can trust!

In these days of the offshore warehouse giants who treat you like an order number and have absolutely no real understanding of the items they are selling or have any interest in you, it’s nice to find a reminder of how things used to be, where you build up a relationship with a vendor who you can trust.

I can honestly say, Kazbar Systems are the model for how a vendor / specialist in this space should always operate. Call back when they say they are going to call back - honest communication and go above and beyond to deliver - and I mean that literally.

To think, if a certain other supplier hadn’t let me down repeatedly on one specific item (amongst many others) I would have never stumbled upon Kazbar. Gavin, you are a gentleman.

Buy from them with confidence.

25 March 2021
Unprompted review
Rated 5 out of 5 stars

A gem of a find

I was drawn to Kazbar Systems when searching for a specific UK supplier of a Studio desk that my son was after. They were really efficient with my enquiry and honoured a cheaper deal with a European supplier. It was an easy deal in the end but we have to wait 8-10 weeks before delivery so I cannot comment on the item itself. Their reviews are already very good so will definitely save them for the future .. a gem of a find.

27 January 2021
Rated 5 out of 5 stars

Positive experience

Good price for product, excellent communication and prompt well packaged delivery. Had not used them before but would order from them again, recommended

6 January 2021
Rated 5 out of 5 stars

Excellent service

Excellent service! Sorted an issue I had very quickly and, as a good will gesture, supplied me with a free cable for the microphone I bought. Very clear and prompt in communication too. Thanks you!
Isobel Lockhart, Glasgow

15 December 2020
Rated 5 out of 5 stars

Helpful & Knowledgeable

Good range of products, and very helpful & knowledgeable staff. The Kazbar team's expertise were invaluable when it came to my system spec, and as for ordering, everything arrived promptly and without hassle.
Will definitely go to these guys again, and would definitely recommend.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

Gavin has been very helpful and very quick in his responses. I haven't received my order yet but I have been told from the start that the delivery might take a while due to high demand so the honesty was much appreciated.

19 October 2020
Rated 5 out of 5 stars

So if I could I give Kazbar a 10 star…

So if I could I give Kazbar a 10 star rating I would. Long story short, I had a brain melt and ordered the wrong UAI. Kazbar took the wrong one back immediately and sent me out a replacement. Brilliant customer service. Spiecal shout out to Oda who was just great to deal with. If a certain Scandanavian beer did cutomer service it would look like this. Big thanks to Kazbar.

22 September 2020
Unprompted review
Rated 1 out of 5 stars

Not great

Not great. I was told the product was available, would be delivered in 2-3 days and I paid. Enquiring weeks later I was informed it was not available and naturally I was disappointed. I received a sniffy reply and discourteously reimbursed. Had to go elsewhere. If it’s not available say so and we won’t waste each other’s time

26 June 2020
Unprompted review
Kazbar Systems logo

Reply from Kazbar Systems

HI Rupert, please accept our sincerest apologies for the breakdown in communication, we are working on extremely limited staff at the moment due to the Covid situation but you also placed an order for an item which is currently out of stock, we did offer you a viable alternative which you refused so we thought the best course of action would be to return your money. However, you should have received a response immediately after your order was placed and for the breakdown in communication, we apologise.

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