Katway Reviews 68

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been using the HH-R01 engraver for many years. As a electric graver, it requires some adjustment to get used to, but I've managed to handle every type of work with it, from engraving to stone... See more

Company replied

Rated 1 out of 5 stars

Beware ! I ordered a Kaya Cast machine from Katway, and the experience has been extremely disappointing. The delivery date was showing as July 22, but I still haven’t received my order. I have sent th... See more

Rated 5 out of 5 stars

Upon receiving the engraver I immediately started learning to use its handles. I'm looking forward to using it to crave jewelry soon. The store sent me a video on how to use it, and my questions were... See more

Company replied

Rated 5 out of 5 stars

Unbeatable price, amazing quality. This is a great company, the materials are of great quality and the price is also very pleasant. I am very happy with all the items I purchased and I am sure I will... See more

Company details

  1. Jewelry Equipment Supplier
  2. Jewelry Engraver

Written by the company

Katway, a brand under Huahui Jewelry Machine, represents a legacy of craftsmanship and innovation in the jewelry industry. Founded in 1990, Huahui Jewelry Machine has a rich history of delivering superior products and services to its customers for over three decades. In its pursuit of excellence, Huahui Jewelry Machine introduced Katway as its proprietary brand in 2016. This strategic move allowed the company to dedicate resources to research and development, resulting in cutting-edge and high-performance machinery tailored specifically for the jewelry trade. The Katway brand has swiftly gained industry acclaim due to its unwavering commitment to uncompromising quality and groundbreaking innovation. Their extensive range of jewelry-making machines, tools, and equipment caters to the diverse needs of both seasoned professionals and enthusiasts passionate about crafting jewelry. One of Katway's defining attributes is its emphasis on precision engineering and durable construction. Each product is meticulously crafted using top-tier materials and subjected to rigorous testing, ensuring longevity, reliability, and consistent performance. Beyond their exceptional product offerings, Katway places a premium on customer satisfaction. Their team of seasoned experts provides invaluable guidance and support, assisting customers in selecting the right tools, addressing technical queries, and offering maintenance advice throughout the jewelry-making journey. Katway's narrative is woven with a commitment to quality craftsmanship, relentless innovation, and a customer-centric approach. With a steadfast focus on delivering top-notch products and unparalleled service, Katway has emerged as a revered and dependable name in the jewelry industry, serving as the preferred choice for professionals and hobbyists alike.


Contact info

3.5

Average

TrustScore 3.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived earlier than I thought

Arrived earlier than I thought, when I opened the package is really fine, and I imagined the same, and there are instructions can see the detailed operation, very good.

20 May 2024
Katway logo

Reply from Katway

Hi Natalie Turner,

Thank you for your review.

We appreciate your business with us and we look forward to serving you again.

Best Regards,

Katway Official

Rated 5 out of 5 stars

Shipping was pretty fast

Received the goods sooner than I expected, complete with accessories.

28 May 2024
Katway logo

Reply from Katway

Hi John H,

Thank you for your review.

We appreciate your business with us and we look forward to serving you again.

Best Regards,

Katway Official

Rated 5 out of 5 stars

There's no manual

There's no manual, but this microscope is so easy to operate that it took me barely a few minutes to get started, and I look forward to discovering more uses for it!

6 June 2024
Katway logo

Reply from Katway

Hi Steinborn,

Thank you for your review.

We appreciate your business with us and we look forward to serving you again.

Best Regards,

Katway Official

Rated 5 out of 5 stars

It's very grippy it doesn't move when I…

It's very grippy it doesn't move when I place small objects on it, the base is heavy and it looks beautiful!

5 June 2024
Katway logo

Reply from Katway

Hi Shane Karell,

Thank you for your review.

We appreciate your business with us and we look forward to serving you again.

Best Regards,

Katway Official

Rated 5 out of 5 stars

My wife and I love it

My wife and I love it, it can be used to access the rocks and minerals, I bring back from the field and it works acceptably, It also makes watches and saves half the budget I'm happy!

22 May 2024
Katway logo

Reply from Katway

Hi Adrian Gunn,

Thank you for your review.

We appreciate your business with us and we look forward to serving you again.

Best Regards,

Katway Official

Rated 5 out of 5 stars

The base is super heavy and the…

The base is super heavy and the microscope is a great deal. There is also a 0.5 magnification objective lens, the magnification is much clearer to me, and I use it for micro-welding work very easily without having to use a magnifying glass!

16 May 2024
Katway logo

Reply from Katway

Hi Saka Saidov,

Thank you for your review.

We appreciate your business with us and we look forward to serving you again.

Best Regards,

Katway Official

Rated 5 out of 5 stars

Everything was as I expected

Everything was as I expected, except for the magnification, which I think it should be a little cleaner. It was easy to setup and use. Overall, I am very happy with it. I don't think it's any worse than other higher priced brands.

17 May 2024
Rated 5 out of 5 stars

Since I don't like bulky air…

Since I don't like bulky air compressors, I purchased this airlines engraver, which is purely electric and comes with a screen that can be adjusted according to the buttons, and I really love it!

11 May 2024
Rated 5 out of 5 stars

Great Product

Quite good, the logistics encountered problems, the business is very timely to solve the problem, has been successfully received!

21 May 2024
Rated 5 out of 5 stars

Looks Good

I don't know how the engraving machine works yet, it looks new, I just got it, I'll use it in few days.

8 May 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look