Kate Barton Reviews 

205
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, beautiful fabrics, and well-made items, often noting their comfort and stylish designs. Many reviewers highlight the speedy and prompt delivery, with items arriving well-packaged. The customer service is frequently described as helpful and excellent, especially in resolving queries or issues. Many customers are delighted with their purchases, often becoming returning customers and recommending the brand to others. However, some customers also noted that sizing could be inconsistent, occasionally needing to return items that were too big or long, or choosing to size down for a better fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the good quality linen, great design,... See more

Quality

Consumers consistently report positive experiences with the quality of products, highlighting good quality... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speedy and prompt arrival... See more

Order

Users describe ambiguous interactions with order, with some consumers reporting easy ordering processes,... See more

Customer service

Customers consistently report positive experiences with customer service, often highlighting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is a personal touch to everything the company does... ordering my most recent item at a pop up shop the.two ladies there were absolutely wonderful, nothing was too much trouble. Kate Barton clot... See more

Rated 5 out of 5 stars

Delivery was speedy. Dress was absolutely beautiful, so well made. Unfortunately it didn’t suit me & I had to return. Return process was simple & received refund quickly. Will be purchasing from Kate... See more

Rated 5 out of 5 stars

Kate Barton clothes are always great quality with lovely fabrics. They have a select number of styles that quickly become firm favourites. All orders are delivered swiftly and returns are straightforw... See more

Company replied

Rated 5 out of 5 stars

It’s always a pleasure when I receive a parcel from Kate Barton. Quick delivery and great customer service if you have any questions or concerns. The items are of good quality and I simply love the... See more


Company details

  1. Clothing Store

Written by the company

A considered, multifaceted, everyday wardrobe - designed for life, by Kate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(205)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My easy winter dress arrived yesterday

My easy winter dress arrived yesterday. The material is needlecord, warm and cosy, and the dress is lined. It hangs perfectly and the colour, wine, is just right for Christmas parties. The fit is spot on. I ordered the shorter length so my new suede boots will look good with it.
This is the first time I have ordered from Kate Barton and I have been impressed with process. Communication and swift delivery have made sure that this order won't be my last. Many thanks!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous clothes…

I have ordered from Kate Barton a few times now. The clothes are always beautiful. Fabulous fabrics & so well-made. I regularly recommend to friends & am delighted with all that I have bought & know that it will last for years to come.

20 October 2025
Rated 5 out of 5 stars

Beautifully made dress, sizing very generous

My Edith denim dress arrived promptly and I had several messages to let me know when it was on its way. I love the dress. It's so comfortable to wear, the material feels such good quality and it hangs beautifully. I feel happy wearing it to a more dressy occasion, or just as a lovely everyday outfit. The dress washes and irons well.
I'm 5'3" and normally a size 10, but because of the sizing details provided, I ordered a size 8. To be honest, I would have liked to have had the option of a shorter length, as the sizing is very generous and the dress comes pretty much to my ankles. However, I am very pleased with it.

20 October 2025
Rated 5 out of 5 stars

Denim Workwear

Absolutely delighted with these. The denim is not too heavy so the jeans are really comfortable and not too baggy unlike some other barrel cut jeans.
Would love to seethem in an indigo blue as well!

21 October 2025
Rated 5 out of 5 stars

I thought I’d ordered the wrong size…

I thought I’d ordered the wrong size when my dungarees arrived.
I sent a photo to customer services and I was told to return it and they’d send me a smaller size which fitted perfectley
I was all done very quickly and I’m very happy customer

20 October 2025
Rated 5 out of 5 stars

Almost too good to be true

There is a personal touch to everything the company does... ordering my most recent item at a pop up shop the.two ladies there were absolutely wonderful, nothing was too much trouble. Kate Barton clothes fit my lifestyle perfectly at the moment: they are relaxed, but stylish and easily formalised

20 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look