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Katana Merchsensei Reviews 

2
•
TrustScore 3 out of 5

2.9

Software Company
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Company details

  1. Software Company
  2. also in
  3. Business and IT Consulting Agency
  4. Internet Marketing Service
  5. Online Marketing Agency
  6. SEO Service

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

All reviews

(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

Extremely Disappointing Experience with…

Extremely Disappointing Experience with Merch Sensei X Katana Merchsensei

I had a very disappointing experience with Merch Sensei. I ordered a Luffy figure because the product shown on their website looked amazing, but what I received was completely different from what was advertised. ❌

🚫 Problems with the product:

❌ The iconic X-shaped chest scar was missing.
🎨 The LUFFY HAT was NOT COLOURED and didn't match the website images.
💡 The light feature didn't work at all.

📞 Terrible Customer Service
I contacted them multiple times through calls and messages requesting a replacement or refund, but I received no proper response. Most of my calls and messages were ignored, and they made no real effort to resolve the issue. 👎

⚠️ This feels misleading because the product delivered does not match the one shown on their website. After spending my money, I expected better quality and at least decent customer support—but I got neither.

❌ I do NOT recommend buying from Merch Sensei. Save your money and purchase from a more reliable and trustworthy seller who actually delivers what they advertise and values their customers. 💯

12 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy from merch sensei

Don’t buy from merch sensei, ordered an action figure for 2700 and they received the order and processing it.

When i went back to check again they canceled the order stating that it’s out of stock but can arrange it for 4600.

Now they are selling it for 4600 on their site.

They obviously want extra 2000 for a cheaper product.

16 October 2025
Unprompted review

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