Katamu Reviews 

486
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the lifting belts, knee sleeves, and gym bags, noting that every piece of equipment is durable and built to last. Consumers also highlight the outstanding customer support team, mentioning that staff members are exceptionally quick to respond and very helpful when handling size exchanges or product questions. Some reviewers were not happy with delivery delays, noting that packages took longer than expected to arrive. A few people also mentioned experiencing frustrations when items were missing from their shipments or when orders encountered shipping problems.

What people talk about most

Product

Reviewers highlight great satisfaction with the product, praising its durable build quality, excellent... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the durable materials... See more

Customer service

Consumers find customer service to be phenomenal, frequently praising quick response times and helpful... See more

Staff

Customers had great appreciation for the staff, frequently highlighting quick response times and helpful... See more

Order

Users describe ambiguous interactions with order processes, as experiences differ significantly among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using the Katamu Weight Lifting Belt for a while now, and I couldn’t be happier with it. The quality is top-notch — you can immediately tell it’s built to last. What really stands out i... See more

Rated 5 out of 5 stars

The customer service was outstanding – quick, friendly, and really helpful. What I loved most was the option to communicate via Discord. That’s such a smart idea! It makes everything more direct and p... See more

Rated 5 out of 5 stars

I’ve been in Iraq in deployment for 6 months and this is probably the clothes I’ve ordered that I’m most excited to wear when I get back. The wife said they are amazing quality and showed them to me... See more

Rated 5 out of 5 stars

Great customer service! Harvey went out of his way to manually fix my order when I accidentally selected the wrong size, switching it from a small to a medium without any hassle. I really appreciate... See more


Company details

  1. Fitness Equipment Store

Written by the company

Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life


Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(486)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great services

Had gotten a belt a little too big so wanted to exchange for a different size the whole process was simple and efficient only took couple days to process but overall great customer service.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Best of the best

Best of the best, and such great customer service and have surpassed my expectations. Would absolutely recommend to anyone who wants to buy a belt

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality. Great packaging, and shipping was fast. Instantly broke two PRs on deadlift and squat after getting one. The belt is a bit “stiffer” then most other ones i’ve used. So it make take a week or two to really break it in and get used to.

29 December 2025
Unprompted review
Rated 2 out of 5 stars

Website was misleading with shipping…

Website was misleading with shipping time and charges. Customer service said nothing could be done because they already shipped it ground even after Express shipping was paid for in hopes of getting it before Christmas. I still have not received it (2 orders) . They only offered to refund the extra shipping charges if I returned everything still in the box. Horrible experience.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

5 stars i had order the wrong size had…

5 stars i had order the wrong size had waited weeks because of work to send it back and they were still happy to work with me I had previously order the Zeus lever belt and has held up for almost 2 year only issue is the levers are a little weaker but all in all great company and customer support.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Katamu provided fast ordering and…

Katamu provided fast ordering and delivery. It was packaged with very high quality packaging and it looked like it was done with care. My college aged son that has worked out since high school really loves the belt. Highly recommend!!!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing. Just checked on some pricing and received top notch feedback in less than 24 hrs. Even sent us a free gift because they could not help me out due to policy’s.
Great experience so far.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I had never heard of Katamu until…

I had never heard of Katamu until recently. I have been using their lever belt, wrist wraps and new shorts. Belt and wraps are excellent supportive gear and shorts are really made well. I have found my new gym gear go to!

8 December 2025
Unprompted review

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