Karrimor Reviews 

497
•
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained that the overall footwear quality has dramatically deteriorated over time, with soles separating, stitching failing, and exterior materials cracking after very little use. Many buyers also reported that walking boots leaked immediately in wet grass and completely failed to keep their feet dry during outdoor activities. Some reviewers were happy with the prompt delivery service and found specific shoe styles to be very comfortable for daily walking. Other consumers also noted that certain affordable items offered good value for money, providing lightweight support, sturdy construction, and a pleasant everyday fit.

What people talk about most

Product

Reviewers express mixed feelings regarding product quality, as some consumers highlight comfort and... See more

Quality

Customers had ambiguous experiences with quality, as some reviewers praised their comfortable fit, excellent... See more

Price

Consumers find price to be ambiguous, with some reviewers praising great prices and affordable items [S-3,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers praising very fast delivery... See more

Order

Customers consistently note mixed experiences with order processes, highlighting both appreciation and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

A generous 2* Karrimore WTX BOOTS Cheap laces is never a good start but the vibram soles are great. The boots fit me well and are comfortable for rough walking however the footbeds came adrift about... See more

Rated 2 out of 5 stars

Karrimor Journey WTX men’s walking shoes- after 15 months the stitching on both shoes failed. Karrimor customer services refused to assist as product was order >12 months previously . Not what I would... See more

Rated 2 out of 5 stars

I have had a pair of karrimor walking boots for about 8 years. They wore well and were really comfy. I thought at the beginning of the year having recently retired I would treat myself to a couple... See more

Rated 2 out of 5 stars

Great shorts BUT after spending £22.99 (1 pair) as advertised, the shorts arrived with a price tag showing 'offer 2 pairs for £19' Very annoyed that this was NOT shown online whilst purchasing! U... See more


Company details

  1. Shopping & Fashion

Written by the company

Karrimor has outdoor equipment and sports equipment suitable for novice explorers to professional mountaineers. With gear and clothing for walking, camping, running, mountaineering and expeditions, Karrimor equipment and clothing has been selected by the world’s most accomplished mountaineers as the ultimate weapons to succeed.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

497 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(497)

77 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service

Bought a pair of boots that were described as leather, but when I looked it up on line are actually Nubuck. This requires slightly different treatment for the care and maintenance, but there were no instructions with the boots. I sent an email to the only contact address on the website. Eventually, they replied and said they had no information and I was to contact the manufacturer. Er, I thought Karrimor were the manufactuer? How am I supposed to find out what factory in China provided this particular pair of boots?

18 October 2024
Unprompted review
Rated 1 out of 5 stars

Karrimor gtx Cheetahs used to be my go…

Karrimor gtx Cheetahs used to be my go to boot but not now.

The boot has really went down hill weak glue for one.
My last pair split at the seems after a few months I thought , OK maybe I've been to harsh on them as the pair before lasted 2 years. The next pair I've bought lasted two hikes and the soles are coming off the bottom.
Not impressed at all .

20 October 2024
Unprompted review
Rated 1 out of 5 stars

Garbage, just looks

Weak fabric, weak glue, really bad performance. Do not recommend for work or outdoor, they will fail.
Not reliable at all.

7 September 2024
Unprompted review
Rated 1 out of 5 stars

Have a karrimor 75 ltr rucksack for…

Have a karrimor 75 ltr rucksack for years and used all over the world without any problems . Recently my friend and I purchased a karrimor daypack at £42 from sports direct. Within a couple of walks both out packs were breaking apart. Won't touch karrimor again.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

Karrimor WTX waterproof trousers

Karrimor WTX waterproof trousers. Second, yes second time I put them on, the leg zip jammed into the fabric. Tried to unzip and the metal zip snapped. Total useless. Cheap materials. To snap a metal zip fastener, by just pulling it shows the cheap quality.

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible pair of boots

Absolutely terrible pair of boots. I've had a few walking boots in the past and sweat was always an issue even with any advertised "breathable fabric" like the Karrimor "mount IX" (now renamed as just "mid mens boots") boots do.

I bought them in February of this year so I know that the sole has been worn enough to get rid of any factory residue that may make them slippy with no traction. Yet here we are. I wore these today to go through a town centre on a particularly soggy day with on and off rain. I ended up slipping as the boot had absolutely no traction on the wet floor (even though the floor was a gritty pavement made to keep people stable) and badly hurting my bottom to the point of me struggling to walk through the pain (I'm 23 for crying out loud). It's a joke to call these boots waterproof! They have no choice BUT to be waterproof as they only have grip in dry weather!

There's no way to complain on their site (go figure) and it has left me appalled how they can call that a "walking" boot if it can't even get through a town. I gave the few slips a benefit of the doubt when they were new but NOT ANYMORE! CHEAP CHINESE MADE TAT OWNED BY SPORTSDIRECT! No wonder they don't respect their product anymore. Another reputable name ruined by outsourcing and cost-cutting. I'll go British made next time! Karrimor is done for! They're a useless mid-price manufacturer coasting on the legacy of a once high quality brand.

TLDR; NEVER BUY BOOTS FROM THIS COMPANY!!!

Edit: I also forgot to add that when I first bought them the comfort was terrible and I could feel every little bit of the floor when walking in them so I had to add comfort insoles!

8 October 2024
Unprompted review
Rated 1 out of 5 stars

Karrimor walking shoes unfit for purpose

Having worn Karrimor walking shoes for over 15 years.
I took a new pair on holiday to Cyprus and only walked a few miles on the walk way now the right and one has split around the bottom.
The last 3 pairs have only lasted a few months, while the previous pairs lasted years. I have noticed that they are mow manufactured in China to a very low standard.
I guess that what happens when Sports Direct make there ranges in sweet shops in China.

27 September 2024
Unprompted review
Rated 1 out of 5 stars

Very poor quality

My walking boots fell apart within a few weeks, I'd only worn them maybe six times, I've spent more time gluing the soles back onto both boots than wearing, I will never waste my money on another pair, the leather peeled away on the last ones I had, I thought it might have been just that design but reading the reviews on Trustpilot I can see it's a common theme.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy Karrimor

Wish I had seen these reviews before purchasing Karrimor boots! Like everyone else, sole has come away in less than 4 months. Bought from Sports Direct and since found out they won’t refund, replace or repair them as it is apparently our job to prove faulty at manufacture which is totally against Consumer Rights 2015. Interestingly Sports Direct own Karrimor, wish I’d known that too! Court proceedings now issued as we can’t let these companies get away with not adhering to Consumer Roghts 2015.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

Karrimor Hot Rock boots. Danger

I also bought Karrimor Hot Rock boots from Soccer Sports. I trusted the make as I have a Karrimor Rucksack that I've had for 20 years and it's still going strong. These boots however, started to fall apart in the 2nd month of casual wear, when the soles began to separate from the boots and some of the stitching failed. These boots are so badly made they are dangerous, as during a dog walk more than half of the sole came away from the front of one of the boots and doubled under the boot, causing me to fall down a grass bank. I hobbled home and threw them in the bin. Never again!

31 August 2024
Unprompted review
Rated 1 out of 5 stars

KARRIMOR WITH WET FEET! Every time I wear my Karrimor Hot Rocks…

Every time I wear my Karrimor Hot Rocks waterproof walking shoes in anything other than dry conditions my feet get soaked. Really disappointed as they are comfortable and look the part but waterproof they're not! Just walking the dog on wet grass is enough to come home with wet socks.
Wish I'd read reviews of other people also fooled
by Karrimor's 'waterproof' walking shoes claim before buying, as I didn't realise Karrimor are now part of Sports Direct I'm led to believe.

6 September 2024
Unprompted review
Rated 1 out of 5 stars

Mount walking boots with Gtx are NOT waterproof

Bought Karrimor mount waterproof walking boots in march on HOF website, used them about 5 times in the first rain one boot changed color and went from brown to a reddish color, so I had to walk around with mis matched color boots for a while, the next time I walked through wet grass my feet were soaked. Absolute rubbish quality, emailed their customer services a week or so ago and no reply at all. The reason I am posting this here is because I see on the HOF website what must be a fake review saying they are waterproof and all reviews saying they are not must be wrong, what a load of rubbish, what a con.

5 September 2024
Unprompted review
Rated 1 out of 5 stars

So much narrower

I have bought numerous pairs of karimor in the past. Bought a pair a couple of weeks ago,tried them on. They were tight, thought I could wear them as they were the right size. They ruined my feet, they are so narrow and uncomfortable. Really disappointed and annoyed.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Refused formal complaint

I wanted to complain about the company reducing the size of sandals from 14 to 11. The customer service had no idea why they reduced the size and refused to find out. All other walking shoes remained up to size 15. I said I wanted to make a formal complaint to senior management but they refused to accept it and terminated the conversation.

22 August 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality walking shoes

Bought pair of walking shoes, suppose to be waterproof, first time out in rain, got home, soaking wet feet, quality has really gone down since being taken over and now made in the far East. Save your money and don't buy this rubbish

5 July 2024
Unprompted review
Rated 1 out of 5 stars

Karrimor website is a con for Sports Direct

I bought sandals £52.99 and top £20 from Karrimor.com the items arrived with Sports Direct price tags significantly less than I paid… sandals £26.99 top &10! Contacted customer services and they said I paid the price advertised on Karrimor.com. I’m returning the full order and never buying again.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Bought Karrimor Hot Rock walking shoes

Bought Karrimor Hot Rock walking shoes, within six weeks internal had worn through, stitches on outside gone and now sole falling off. Never again going to Sports Direct.
Total rubbish, should not be allowed to sell these days in Uk with trading standards

17 June 2024
Unprompted review
Rated 1 out of 5 stars

A load of garbage

bought a pair of Karrimor trainers from Sports Direct.within 6 weeks the internals were showing signs of wear and after only 12 weeks of light gym use there were holes in both trainers caused by the internal heel support structure cutting through the foam and material lining. as such this heel support now cuts into your skin on your ankles rendering the trainers totally useless.
i reported the issue to the store where i bought them but was told to contact karrimor customer services which i duly did,enclosing all details and photo's only to be told that they could not help and to contact the store. in other words a total fob off from both ,neither of which wants to accept responsibility for this obviously defective product.disgusting service all round

17 June 2024
Unprompted review

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