Karpasa London Ltd Reviews 

51
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

There was a mix up on my order and Karpassa resolved the issue quickly and easily

Rated 1 out of 5 stars

Website had defective links which led to twice purchasing the wrong product. I'm a business owner with a deep understanding of websites and tech so this was not user error. When I opened chat to ask... See more

Company replied

Rated 5 out of 5 stars

Looks gorgeous, very stylish. *Great service. *Easy to order and delivered on time. *Everything arrived in good condition. We bought the table cloth with coordinating napkins as a 2nd Weddi... See more

Company replied

Rated 5 out of 5 stars

Great experience and superb product. The website was very easy to use and the entire process was seamless. Our curtains were packed very well and delivery was quick! Thank you so much Karpasa! Look... See more

Company details

  1. Linens Store
  2. Bedding Store
  3. Clothing Store

Written by the company

Karpāsa means cotton. Karpāsa London is a UK based retailer selling eco-friendly Organic Cotton and handcrafted luxury home textiles, accessories & apparels. Karpasa London's mission is to "make designer quality sustainable textiles accessible at affordable pricing, while keeping customer experience and giving back to the society at the heart of everything we do" OUR PROMISE: Karpasa London is redefining luxury with sustainability. We stand by premium 100% natural products and simplicity is our trade mark. Karpasa London believes everyone should live in a home they love and shopping should be effortless. We give our customers with the best available design and quality in the premium segment, so you never have to think about the fashion or fabrics. Quality is paramount to us, as is our social responsibilities. All our products are ethically sourced and are completely eco-friendly including our packaging. OUR VALUES: Organic Cotton - Our products are made from 100% natural and eco-friendly organic cotton fabrics. The clothes, bed sheet we use every day goes through lot of chemical processing and these chemicals are in touch with our skin 24 hrs a day. In Organic cotton, there is no use of pesticides or other harmful chemicals. Handcrafted – Most of the clothes we use today are made from power loom just because machines can mass produce. Our hand made range products are genuine hand loom which means material is soft in texture, more resilient, allows better air flow to get a great night sleep, have a human touch, have better strength and known for better recovery from creases & wrinkles. Sustainable fabric – All our products are made from sustainable and natural fabrics. Synthetic fabrics rely on the petrochemical industries for their raw material, this leads to global warming, water shortage. Premium quality - Our products are of royal quality - made to last, exquisite, soft in texture, more resilient and allow better airflow. We believe royal quality products should be accessible to all. Social Belonging - We believe in earth friendly materials, even down to the buttons because we are committed to saving the environment and we are committed to giveback a part of our profit for child education.


Contact info

4.2

Great

TrustScore 4 out of 5

51 reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(51)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely product

Lovely product. Well made table runner. Exactly as depicted. Arrived very quickly. Would recommend

21 August 2021
Karpasa London Ltd logo

Reply from Karpasa London Ltd

Hi Jackie, Great to know that you loved the table runner. Thank you for the review

Rated 5 out of 5 stars

Excellent quality products and great…

Excellent quality products and great value for money. Highly recommend for people who are after sustainable organic cotton

29 July 2021
Karpasa London Ltd logo

Reply from Karpasa London Ltd

Great to know that you loved our products.

Rated 5 out of 5 stars

Great experience and superb product.

Great experience and superb product.
The website was very easy to use and the entire process was seamless.
Our curtains were packed very well and delivery was quick!
Thank you so much Karpasa! Looking forward to ordering from you again!

22 July 2021

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