It was our first visit to Karndean Designflooring in Evesham, and it was great it’s a fantastic show Room with every type of flooring you could imagine. We were helped and advised by Kaitlin Mason a d... See more
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Review summary
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The men measuring our room were very patient and helpful. I also found the on line tool that enabled me to visualise the different wood effects actually in the room very helpful. Also ordering and re... See more
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Had a thoroughly enjoyable and informative visit to the Kardean Design studio in Evesham today. Our guide through the details of choosing, options and fitting and care was extremely helpful and kno... See more
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Personalised service. Great guidance and advice. Timely fitting and great customer service. We have this flooring in six areas of our house and it still looks as good as new. Hard wearing and easy to... See more
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Company details
About Karndean Designflooring
Written by the company
At Karndean, we see flooring differently...
We travel the world in our quest to bring you exceptional floors that inspire and delight. From the ancient forests of Europe, to the remote Australian outback and beyond, we seek out expressive and intriguing forms in the natural world to influence our unique floor designs. By combining these original features with cutting edge design, we create simply beautiful floors that you’ll love for a lifetime. Visit our website Contact UsContact info
Crab Apple Way, WR11 1GP, Evesham, United Kingdom
- +44 (0)1386 820100
- enquiries@karndean.com
- karndean.com
4.6
Excellent
1K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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Great
Fast delivery of samples. Seems a good product. Nice and thin but durable. Have now found the perfect colour too.
19 March 2026
Reply from Karndean Designflooring
Hi Laura,
Thanks for your review!
It's great to hear your samples arrived with you so quickly, and that you are happy with the quality of our flooring.
It's fantastic to hear you've found the perfect colour for your project. We can't wait for you to see the finished result!
Many thanks,
Karndean Designflooring
Samples were delivered quickly
24 March 2026
Reply from Karndean Designflooring
Hi Darren,
Thanks for your review.
We are really glad to hear your samples arrived with you so quickly. We hope these have helped with finding our perfect floor.
If you need anything or have any questions, please feel free to reach out to us.
Many thanks,
Karndean Designflooring
Good product and easy to navigate…
Good product and easy to navigate website with plenty of information
25 March 2026
Reply from Karndean Designflooring
Hi Mr Pannett,
We are delighted to hear how happy you are with the quality of our product, and found our website easy to navigate. This is really important to us, so it's great to know we have got it right!
Please feel free to reach out to us if we can help with anything else in the future.
Many thanks,
Karndean Designflooring
Great variety of flooring
Great variety of flooring. Generally samples that were recyclable
25 March 2026
Reply from Karndean Designflooring
Hi Jacqueline,
Thanks for your review.
It's great to hear how happy you were with the collection and ranges we offer. We are also pleased to hear how you appreciate our recyclable samples, we are always looking for ways to be more environmentally responsible!
Thanks again for your feedback. If we can help with anything in the future, please feel free to reach out to us.
Many thanks,
Karndean Designflooring
You simply sent some samples.....
25 March 2026
Reply from Karndean Designflooring
Hi Chris,
Thanks for your feedback.
We hope you found the samples useful, and enjoy choosing your new floor.
Please feel free to get in touch with our Customer Care Team should you need further guidance, or have any questions.
Many thanks,
Karndean Designflooring
Excellent service for samples
Excellent service for samples. catalogue a little difficult to understand
17 March 2026
Reply from Karndean Designflooring
Hi Sarah,
Thanks for your review.
We are really pleased to hear you are happy with our samples service, and we appreciate your honest feedback regarding our brochure. If we can provide any guidance, or help with this further, please reach out to our Customer Care Team at info@karndean.co.uk.
Many thanks,
Karndean Designflooring
poppy was helpful from start to finish…
poppy was helpful from start to finish nothing was to much trouble
4 April 2026
Unprompted review
Reply from Karndean Designflooring
Hi Susan,
Thanks for your review.
It's great to hear how helpful Poppy had been upon your visit to our showroom. This is exactly the kind of service we strive for, so it's wonderful to know Poppy delivered this to you.
We'll be sure to pass your kind feedback onto her. We appreciate your continued support.
Many thanks,
Karndean Designflooring
Speedy service and free returns option…
Speedy service and free returns option which is a nice sustainable option.
16 March 2026
Reply from Karndean Designflooring
Hi Barry,
Thanks for your review.
It's great to hear how pleased you were with the fast delivery of your samples.
Any chip samples returned back to us will be reused or recycled, so please feel free to take advantage of this option. A donation will also be made to Shelter!
If you require any further assistance, please feel free to get in touch.
Many thanks,
Karndean Designflooring
We had a great appointment with Kaitlin…
We had a great appointment with Kaitlin yesterday, she very knowledgeable and patient. The showroom is really stunning too. Looking forward to seeing our room images soon.
4 April 2026
Unprompted review
Reply from Karndean Designflooring
Hi Stacey,
Thank you for your review.
It's fantastic to hear you had such a great appointment with Kaitlin. Her knowledge and patience is a real asset so we are glad she made your experience enjoyable. We'll be sure to pass your kind words across to her.
We are also pleased to hear how much you enjoyed our showroom. We take great price in creating a space that inspires our customers.
Thanks again for your comments.
Best Wishes,
Karndean Designflooring
Reply from Karndean Designflooring
Hi Rhiannon,
Thank you for your feedback!
It's great to hear your samples arrived with you so quickly. Providing a quick and reliable service is really important to us, so it's great to know we met your expectations.
Please feel free to reach out to us if we can help with anything in the future.
Many thanks,
Karndean Designflooring
Service excellent the young lady Kiya…
Service excellent the young lady Kiya Haines who delt with us was so helpful nothing to much trouble visited the showroom twice as unable to make up .our minds well worth the visit recommended to all our family and friends many thanks to you all Brian and Jane Davis Walsall
28 March 2026
Unprompted review
Reply from Karndean Designflooring
Hi Brian & Jane,
Thank you so much for your review.
We are thrilled to hear that you had such a positive experience during both of your visits to our showroom. Choosing the right option can take time, so we are really pleased you felt comfortable coming back and didn't feel rushed.
Kiya will be delighted to hear your kind words. It's wonderful to know she was so helpful!
Thank you for recommending us, it truly means a lot. We hope to welcome you back again in the future!
Many thanks,
Karndean Designflooring
Love the choice of flooring
Love the choice of flooring. I’m going to have it everywhere
21 March 2026
Reply from Karndean Designflooring
Hi Miss Smith,
Thanks for your lovely review!
We are so pleased to hear you have found the perfect floor for your home, and you've chosen to use this throughout your whole project.
We appreciate your support and thank you again for your feedback.
Many thanks,
Karndean Designflooring
Great flooring
We have Karndean flooring in our kitchen so ordered another sample for our cloakroom but sent it back as we found a better colour elsewhere. We would however, choose Karndean again in the future.
13 March 2026
Reply from Karndean Designflooring
Thanks for your review!
It's great to hear how pleased you are with your existing Karndean floor installed in your kitchen, and that you've had such a positive experience with it.
We really appreciate you considering us for this project, and with any future plans. We'd be delighted to help you find the perfect option!
If we can assist with anything, please feel free to reach out to us.
Many thanks,
Karndean Designflooring
High quality floor samples
Flooring samples arrived quickly and we could make our choice at leisure. Returned samples with postage label provided. High quality floor samples and very pleased with our chosen colour.
11 March 2026
Reply from Karndean Designflooring
Hi Julie,
Thanks for your review.
It's great to hear the samples arrived with you so quickly and that you were able to take your time choosing the perfect option for you.
We are so pleased you have returned the samples using the returns label provided, these will be recycled or re-used. Plus, a donation to Shelter will be made.
We can't wait for you to see your new floor, and hope you enjoy it for many years to come!
Many thanks,
Karndean Designflooring
Michael spent a lot of time assessing…
Michael spent a lot of time assessing our ideas and gave us some very good ideas on our choice of Karndean flooring and the styling,a very enjoyable experience all round.
28 March 2026
Unprompted review
Reply from Karndean Designflooring
Hi John,
Thanks for your review!
We are delighted to hear that Michael took the time to understand your ideas and provide helpful guidance on finding your perfect Karndean floor.
It's great to know you found the experience enjoyable from start to finish, as this is exactly what we aim for. We'll be sure to pass on your kind comments to Michael.
Thanks again for your support.
Many thanks,
Karndean Designflooring
Problematic Sizing of tiles
The tiles have been delivered although not laid yet.
HOWEVER! The tiles that we really wanted and that would have been the best choice for the room only came in a size 18x36 which would have been much too big for an ensuite bathroom. It is difficult to understand why you cannot offer tiles in varying sizes. This is an expensive product and more effort is needed to provide adaptable solutions!
17 March 2026
Reply from Karndean Designflooring
Hi Mark,
Thank you for taking the time to share your review.
We are sorry the product you had chosen originally wasn't available in a size suitable for your ensuite. We always aim to provide a range of adaptable solutions, so your feedback will help us explore ways to expand our options.
We hope that, once installed, your tiles will still help create a beautiful space and you enjoy this for years to come!
Many thanks,
Karndean Designflooring
Samples supplied as requested in days
10 March 2026
Reply from Karndean Designflooring
Hi Gerald,
Thanks for your review.
We are so pleased to hear the samples arrived with you so quickly and as expected. If you need any further assistance with finding your perfect floor, please feel free to reach out to our Customer Care Team at info@karndean.co.uk.
Many thanks,
Karndean Designflooring
Sent me free samples
Sent me free samples - helped me see if a colour/ design worked and the quality
Huge variety of designs- couldn’t order all I wanted as a maximum and none match our door frame
17 March 2026
Reply from Karndean Designflooring
Hi Carlene,
Thanks for your review.
We are really glad to hear the free samples helped you get a better sense of the colours, designs and quality. This is exactly why seeing samples is important!
We are sorry you couldn't order everything you wanted, and there wasn't a colour you had found so far to match your door frame. If you'd like, please feel free to reach out to our Customer Care Team who would be happy to help explore options.
Many thanks,
Karndean Designflooring
We ordered some samples of flooring for the bedroom
We ordered some samples of flooring for our bedroom, they came very quickly found the one we liked and have ordered from a local supplier. I very much like the idea that we can send back the samples for recycling which I did. looking forward to putting down the flooring soon and enjoying the results
15 March 2026
Reply from Karndean Designflooring
Hi Sally,
Thanks for your review.
It's fantastic to hear the samples arrived with you so quickly, and that you were able to make a final decision with this. It's exciting to know you've placed an order with your local retailer.
We appreciate you sending back the samples to be re-used or recycled. A donation for every chip sample received back to us is given to Shelter. We are delighted to support their work to help people experience homelessness and bad housing.
We hope you enjoy your beautiful new floor!
Many thanks,
Karndean Designflooring
Slow to arrive
We asked for samples from three alternative manufacturers Karndean was last to arrive
8 March 2026
Reply from Karndean Designflooring
Hi Alastair,
Thanks for your review and for taking the time to share your experience.
We always aim to get samples out as quickly as possible, and advise a delivery time of 3-5 working days. However, we appreciate that timing is important when making a decision.
We hope you enjoy designing your new floor. If there is anything further we can assist with, please feel free to reach out to our Customer Care Team at info@karndean.co.uk.
Many thanks,
Karndean Designflooring
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