Karma Auto Transport Reviews 

156
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its reliability, efficiency, and smooth process from start to finish. The staff are frequently highlighted for their professionalism, helpfulness, and responsiveness, making interactions pleasant and stress-free. Reviewers appreciate the outstanding customer service, characterized by clear communication, prompt responses, and a commitment to fulfilling promises. Many people felt at ease relying on this company for important transport needs, especially after previous negative experiences with other carriers. The company's flexibility and ability to handle urgent requests were also noted as significant benefits.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a smooth process from start to... See more

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and helpfulness.... See more

Customer service

Customers had positive experiences with customer service, highlighting outstanding communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son’s truck broke down in Chicago. We were very fortunate to locate Nationwise Transmission dealer in Berwyn, IL. They too earned an excellent rating from us. Our son was due back in LA for medica... See more

Rated 5 out of 5 stars

I recently used Karma Auto Transport to ship my car from Chicago to San Diego , and the experience exceeded my expectations. From the quick online quote to seamless communication via email and text, t... See more

Company replied

Rated 5 out of 5 stars

Bobby with Karma was very helpful. I called him desperate after hiring another auto transport company who was unprofessional and did not follow through. He was great through the entire process, follow... See more

Company replied

Rated 5 out of 5 stars

I have to admit. I was skeptical at first. I had just had a really bad experience with another vehicle shipping company, and I was not convinced. However, Nick at Karma Auto Transport delivered on e... See more

Company replied


Company details

  1. Vehicle Shipping Agent
  2. Shipping Service
  3. Transportation Service

Written by the company

Karma Auto Transport is one of the highest rated car shipping companies in the United States. We ship annually over 75,000+ vehicles between all 50 states. We strive to deliver a 5-star vehicle-shipping experience for all of our customers. Our company is licensed by the Federal Motor Carrier Safety Administration (FMCSA) under MC 967442 and US Department of Transportation (USDOT) 2882553. We are proud to be a BBB accredited A+rated company and 5 Star Rated on Yelp, Google, and Transport Reviews. We have delivered more than 12k vehicles, served more than 10k happy customers, and currently working with more than 45k vetted carriers.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good first experience with a car shipment

I booked an appointment pretty late, within a week of needing the car picked up. Bobby at Karma told me they'd be able to meet my 2-day window. He also promised that if for any reason there were any issues, I can always cancel and get my money fully refunded. A day before that window, a carrier called and said they'd only be able to pick up a few days after my window, which wouldn't work for me. I called Bobby and informed him and he said he'd continue looking for a carrier but it may be tricky this late. I did end up getting someone to come get the car on the day I needed it which was a big relief. The carrier was asking if I'd be able to pay on pickup, and it was for an amount higher than I was quoted. I was confused so I called Bobby who told me that he would coordinate and sort it out with the carrier. He did, and I only had to pay what I was quoted on delivery, not pickup. He was very reassuring that I would not have to pay any amount over what I was quoted which was very relieving because I've read lots of bad reviews for other brokers where people had been baited and switched for a higher cost on delivery.
Delivery did end up being very late at night (1:30am) but I was willing to do it in order to get it over with and have my car. It is hard to predict when the shippers will arrive with your vehicle because of how they have to do other pickups and deliveries which can change last minute.
Overall, I was happy with how Bobby handled the customer service end of this transaction, and it was a decent price too.

26 August 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

Karma auto transport is very easy to…

Karma auto transport is very easy to work with and flexible. We had an issue the broker to Customer and I talked it out and within five minutes it was rectified. I can’t say enough good things about this company. Thank you Ron.

5 September 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

Best

Thank you for your service. Good communication.

3 September 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You Andriy!

Rated 5 out of 5 stars

Delivered on the promise

I have to admit. I was skeptical at first. I had just had a really bad experience with another vehicle shipping company, and I was not convinced. However, Nick at Karma Auto Transport delivered on everything he promised and the process went smoothly. I am relieved and would use Karma again.

11 August 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

We are glad that you trusted us to ship your vehicle!

Rated 5 out of 5 stars

Great company to work with

Great company to work with. Excellent communication and very professional. Together we provided our mutual customer with a great service. Looking forward to continue working together.

28 July 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

We hope to work with you again in the future!

Rated 5 out of 5 stars

Bobby was great to work with! Would use them again!

Bobby was great to work with! The pick up and delivery were on the day that was promised! The driver was professional and kept in contact with us. Would use Karma again!! Thanks for taking some of the stress out of our cross country move!!

18 July 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You Craig!

Rated 5 out of 5 stars

Highly recommended

I recently worked with them and had an excellent experience. Both the broker and the carrier were outstanding — I can say that with complete confidence. I’m sharing the same review I posted on Google in hopes that it helps others, especially international customers, feel more at ease when they need to rely on total strangers for something as important as car transport.

"If you’re looking for a company with a clear timeline, responsiveness, and excellent communication, Karma is the one to work with. As an Asian, you probably know we tend to have very high standards — and I can say with full confidence that Karma exceeded mine.

Broker Agent:
Bobby was incredibly kind and helped ease the anxiety I had from my earlier experience with another car transporter. He was always prepared to answer my questions, responded promptly through e-chat, and provided clear clarifications throughout the process. He even flagged my case as urgent upon request, which I truly appreciated.

Timeline:
I needed to transport my car from the Northeast to the Deep South. I submitted my order on Wednesday, and by Friday afternoon, I received a call from Alex, the dispatcher at Bur Transportation Inc. Both Alex and the driver were highly responsive and professional. The driver picked up my car Friday night and delivered it on Sunday early afternoon. It seems he drove overnight to complete the delivery in less than 2 full days, covering over 1,330 miles — a trip that typically takes 4 to 6 days.

Final Thoughts:
After my experience with car transport, I honestly considered driving the car myself because this industry is unfortunately filled with unreliable and dishonest people. I was extremely frustrated with the first car carrier I worked with — they were completely unprofessional, unresponsive, and the agent repeatedly told me they were “working on it” without any guarantees or proper communication. They treated me as if I were overreacting.

If you truly need a reliable carrier to deliver your vehicle, I can’t recommend Karma enough. Their near-perfect Google reviews are well deserved. They never left me feeling anxious or ignored. From start to finish, they stood by their word and delivered with professionalism and clear communication (Order #1242)."

13 July 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Suny, taking for taking the time to share your genuine experience. Your review is very helpful and informative and we believe that it will help many future customers learn more about our company as well as our industry. Thank You!

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