Karenbettsclinics Reviews 

382
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, skill, and ability to make them feel comfortable and at ease throughout the process. The service is frequently highlighted for its comprehensive care, detailed explanations, and reassuring approach from start to finish. Reviewers are delighted with the outstanding product results, noting their natural appearance and the significant confidence boost they provide. Many appreciate the high quality of the treatments, which are often described as gentle and painless, with excellent aftercare advice ensuring long-lasting effects.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, skill, and... See more

Service

Users describe positive interactions with service, highlighting the outstanding results and the exceptional... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with the... See more

User experience

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Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loved my visit. The results are outstanding, but it was made even better because I was treated by the lovely Vikki who is just the nicest person with an amazing eye for detail and incredibl... See more

Company replied

Rated 5 out of 5 stars

I have been going to Geraldine for brows and lips for many years. I feel completely confident to take her advice on colour and shape and am rewarded by perfect brows and lips. I am complemented on bot... See more

Company replied

Rated 5 out of 5 stars

I saw Vicky for my eyebrow top-up & she was amazing. My concerns around the initial treatment results not being as expected were listened to & I now feel much happier with the results already. Now it... See more

Company replied

Rated 5 out of 5 stars

I had a follow up colour boost appointment with Jaimie. From start to finish I was treated so well. Everything was explained including what to expect with the healed result. Jaimie is extremely profes... See more

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Contact info

5.0

Excellent

TrustScore 5 out of 5

382 reviews

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5.0

All reviews

(382)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

HIGHLY RECOMMEND for micro blading

HIGHLY RECOMMEND for micro blading. Gemma has seen me at least every 12 months for five years now and she is consistently fantastic. This treatment has made all the difference to me and actually saves me money when I add up how much I was spending on tinting and threading! I have exceptionally oily skin, yet my brows look good for 11-12 months before needing a top up. I’ve been to both the Harley street and Pontefract clinics and they are both really clean and comfortable. Gemma is friendly and professional and put me immediately at ease from the very first appointment. Can’t recommend highly enough!

28 March 2023
Unprompted review
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Reply from Karenbettsclinics

Thank you Leanne for taking the time to leave a review. We hope you love your eyebrows! x

Rated 5 out of 5 stars

Perfect Eyebrows

I had my eyebrows tattooed due to a thyroid problem from the start I was treated with respect and kindness on the day of my appointment Corrin was lovely and put me at my ease the experience was very good and my eyebrows are perfect

1 March 2023
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for your lovely review :)

Rated 5 out of 5 stars

Wouldn’t go anywhere else

I’ve been going to Gemma at the Harley Street clinic for three years now and it’s always brilliant. I’m a relatively complicated case (one eyebrow fully removed by a scar) but Gemma immediately put my mind at ease right from the start. She’s got tonnes of experience with far more complex cases than mine and you’d never know now that I’ve only got one ‘real’ eyebrow!!

I’ve gone from getting regular comments asking “what happened” to my eyebrows (I used to use pencil, but it’s simply never as good), to now having complete strangers stopping me to compliment me on my eyebrows!

The client services team are also fantastic - helpful, thorough and really lovely to talk to.

This is quite honesty the best investment I’ve made in my appearance and something I will always invest in, it makes my life so much easier!

28 March 2023
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for your kind words, we have passed these onto Gemma. :) x

Rated 5 out of 5 stars

Confidence Boosting!

About 15 months ago I developed Alopecia Areata and very quickly lost all my hair including my eyebrows & most of my lashes. I felt such a huge loss of my identity & Karen Betts Professional was recommended to me by a friend.
At my first appointment I was met by Angie who was so understanding, supportive, professional & fully explained the process in a private room. We then met Karen who listened carefully, & gave me back my natural fair eyebrows. They’re amazing and made a huge difference to my confidence from that very first appointment. I’ve just had them topped up (even though they’ve grown back) as they are so much better than my natural brows ever were, I really can’t recommend Karen, Angie and the team enough.
Thank you so much ladies!

10 March 2023
Unprompted review
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Reply from Karenbettsclinics

Thank you so much! It is amazing to know how much this treatment has given you your confidence back :) xx

Rated 5 out of 5 stars

EYEBROWS TREATMENT WITH KAREN BETTS.

HI, I ALWAYS USE KAREN BETTS...
EXCEPTIONAL SERVICE, PROFESSIONAL FRIENDLY, WARM, HELPFUL & CARING.
YOU GET EXACTLY WHAT YOU PAY FOR,FACT.
MY EYEBROWS LOOK AMAZING.
KAREN BETTS IS AMAZING 👏.
THANKYOU AGAIN FOR YOUR CONSISTENT FABULOUS SERVICE AS ALWAYS.
KIND REGARDS MARK KIERNAN.
TELFORD SHROPSHIRE.
PS. I WOULD ALWAYS RECOMMEND KAREN BETTS AND HER FABULOUS TEAM...
THANKYOU GUYS AGAIN....

1 March 2023
Unprompted review
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Reply from Karenbettsclinics

Thank you Mark, we love seeing you in clinic. :)

Rated 5 out of 5 stars

I would highly recommend this…

I would highly recommend this Professional Company which delivers an excellent, seamless service from first contact through to treatment and after care.
I can only describe the Clinic itself as an oasis of tranquillity where I received the warmest, genuine greeting from Sue. My anxieties and concerns were heard and understood, which reassured me that this Clinic was the right choice for me.
My eyebrow treatment was done by Karen, a wonderful woman whose experience, and passion for her work shone through.
I'm thrilled with the results, and with the whole experience. Thank you so much Karen and Sue.

18 February 2023
Unprompted review
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Reply from Karenbettsclinics

Thank you so much Mark, it is amazing that you have had a wonderful experience with us :)

Rated 5 out of 5 stars

Brilliant Service and lovely people

Brilliant Service and lovely people! So accommodating. I had to return for a touch up on my lips and they are perfect! Gives me so much more confidence. Have already book for next year ❤️

17 February 2023
Unprompted review
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Reply from Karenbettsclinics

Thanks Janine! See you very soon :)

Rated 5 out of 5 stars

Highly recommended

I had micro blading from Carrina. She has performed her magic on me before. It’s magic because the brows she created totally transformed my face. She is professional, an expert and lovely too. I trust her completely with doing my brows.

18 January 2023
Unprompted review
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Reply from Karenbettsclinics

Thank you very much for your review. We look forward to seeing you back in clinic very soon :)x

Rated 5 out of 5 stars

Gemma is totally professional and…

Gemma is totally professional and understood exactly what I wanted from my visit and I’m thrilled with my ‘understated’ brows.

21 January 2023
Unprompted review
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Reply from Karenbettsclinics

Thank you very much for your feedback Juliet. It is always widely appreciated :) We look forward to seeing you back in clinic very soon.

Rated 5 out of 5 stars

Perfect Colour Boost with Helena

Helena was very attentive and great attention to detail. I am delighted with the result.

11 November 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for your lovely words! We hope to see you soon :)x

Rated 5 out of 5 stars

Could not recommend more highly…

I have never had a treatment before but everyone I have spoken to or met at Karen Betts has been incredibly helpful and kind.
I visited the treatment rooms in London and Vicky worked patiently with me to get the desired result that I wanted - she really listened to what I wanted and I have been delighted with the results. I could not be happier!

7 October 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for your lovely review. I am so glad you have had a lovely experience with us. We are looking forward to seeing you soon :) x

Rated 5 out of 5 stars

Absolutely delighted with my results so far.

Everyone at Karen Betts have been friendly, professional and extremely helpful. Karen herself....what a gem. Thank you Karen for giving me back my eyebrows. I'm thrilled with them. I still have a few more weeks for the eyebrows to fully heal but already I feel more confident. I suffered with a rare form of alopecia which took my eyebrows away from me. I feel more confident now and found the whole experience a pleasure. I didn't feel any pain and the process was easier than I thought it would be. Thank you again Karen and thank you to all the team.

29 July 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for your kind words. I am so glad you have had a great experience and love your brows. I hope to see you soon :) x

Rated 5 out of 5 stars

Microblading

I had my second appointment with carina for microblading, again I am so very pleased with the outcome of my eyebrows, so natural. Thank you carina!
The whole procedure from start to finish has been very professional, informative and caring. I would definitely recommend your services.

14 September 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for your review, it is widely appreciated.
We are so happy you are loving your treatment and had a wonderful experience with Carrina in clinic.
Many thanks,
Karen Betts Professional team

Rated 5 out of 5 stars

BEST PERMANENT EYELINER YOU'LL EVER GET

Karen Betts — yes, I saw the queen of permanent makeup herself - cannot be bettered.

26 August 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you for your kind review!
We are thrilled to hear that you are loving your treatment.
Many thanks,
Karen Betts Professional team.

Rated 5 out of 5 stars

Eyebrows by Helena in Harley Street London

I got my eyebrows treated in Harley street London by Helena and I'm absolutely thrilled by the results. Helen is professional, experienced, skilled and above all she loves what she does and her passion and enthusiasm makes the entire procedure a pleasure. You can 100% trust her that she'll know exactly what the best treatment for you will be, and she'll always double even triple check that it is what you want :). 5 stars!

18 August 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for your review!
We are so happy you had a great experience with Helena and that you are happy with your eyebrows.
Many thanks,
Karen Betts Professional team

Rated 5 out of 5 stars

Micro blading by Carinna

From start to finish the whole micro blading experience was excellent and very professional. The advice I was given was first class and I really did feel that you all cared about my final result. I actually cried with happiness when Carinna had finished my 2nd course of treatment. Thank you all so much

10 August 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for such a lovely review, Linda!

We're so ecstatic to hear how happy you felt after your treatment with our Elite Artist, Carrina. The most lovely feedback we could wish for.

Enjoy your beautiful new PMU.

Many thanks,
The Karen Betts Professional team

Rated 5 out of 5 stars

Amazing

I recently had my brows microbladed & I'm so happy with the results. Perfect colour match & just what I wanted! The team were super helpful & made sure I was comfortable throughout the whole experience.

7 August 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for your lovely review, Raegan!

We're thrilled to hear that you're so happy with your microbladed brows treatment, and that our team made you feel so comfortable.

Thank you for choosing us.

Take care and enjoy your beautiful new brows!
Karen Betts Professional

Rated 5 out of 5 stars

Hypothyroidism = Scant Eyebrows

Hypothyroidism = scant eyebrows, in my case anyway. From my first visit Karen herself has transformed my whole brow area. She's amazing and thoroughly professional. Every step, every possible side effect is explained and listed in the agreement plus the vital detailed aftercare. Worth every penny.

4 August 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you so much for such a lovely review, Lesley! We're so happy to hear how pleased you are with your brow treatment with Karen.

Thank you for sharing your experience and trusting us. Enjoy your beautiful new eyebrows!

Many thanks,
Karen Betts Professional

Rated 5 out of 5 stars

What an amazing experience!

I recently had my eyebrows done with Gemma at the Yorkshire clinic. To start off what a gorgeous clinic! Gemma my chosen technician made me feel at ease and was extremely professional. She worked with me to create the perfect brow, and talked me through the process step by step. I have never been so pleased with a beauty treatment. They have made me so confident when not wearing makeup! Couldn’t thank the team at Karen Betts Professional enough. Would highly recommend.

3 August 2022
Unprompted review
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Reply from Karenbettsclinics

Thank you for your lovely review, Holly! We are so happy to hear about your positive experience with our Elite Artist, Gemma, at our Yorkshire clinic.

We are thrilled to hear that your new brows have made you feel so confident - we'll look forward to welcoming you back for your retouch appointment soon!

Many thanks,
Karen Betts Professional

Rated 1 out of 5 stars

Unskilled , ruined my face

Appointment with Karen Betts 2021
No empathy or professionalism towards hair loss sufferers. Just rented a room in Harley street. Company have turned off pictures on this app , (they’re on Google) I’ll let the picture do the talking. Look at how my face was left…Yellow uneven lines. Faded within 2 weeks as the treatment wasn’t carried out properly using the correct ink. Blamed on having alopecia!
Spelling mistakes in emails not even a penny returned. Had to go through solicitors but their company isn’t even registered as a makeup artist profession. AVOID! !

Why are all reviews written been invited??... Only if the treatment goes to plan.

2 August 2022
Unprompted review
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Reply from Karenbettsclinics

Hi Ellie,

Thank you for taking the time to leave a review.

We want to address your points.

"Run by really rough girls (not women at all)."

Karen Betts owns many successful companies, including Nouveau Lashes and HD Brows. As an established and respected businesswoman, she has many accolades to her name, which cement her ongoing professionalism within the beauty industry. Our Elite Artists and wider team carry Karen's values and integrity and are highly praised for delivering flawless, professional services to our clients across the country.

"No empathy or professionalism towards hair loss sufferers. Just rented a room in Harley Street."

As a pioneering permanent makeup artist, Karen Betts has worked with Alopecia UK for many years. Karen has been their professional advisor for matters regarding permanent cosmetics for some time. Karen and our wider team have the upmost empathy and professionalism towards our hair-loss clients, which is reflected in our glowing reviews. We understand you have spoken to Angela in our client services team. Angela has worked alongside Karen for many years, using her personal experience with alopecia to inspire, help & reassure our clients to provide them with the confidence Karen gave her many years ago.

We can see from your client record that Karen and our wider team have had ongoing communication with you regarding your complaint, which was made after your treatment at our Harley Street suite (which comprises five treatment rooms). We can see that your treatment was with one of our Elite Artists, Helena, on the 8th of July 2021. We can see from our records following your treatment that Angela called you both on the 9th of July (Friday) & the 12th of July (Monday) to alleviate any concerns & to offer reassurance.

"Look at how my face was left…Yellow uneven lines. Faded and disappeared within two weeks as the treatment wasn't carried out properly using the correct ink and depth. Blamed on having alopecia!"

Karen has over 20 years of experience in treating alopecia clients. The pigments used were K.B Pro, an award-winning range designed by Karen and used worldwide by professional artists. As stated in our treatment documents & general disclosure forms that you have signed before treatment. The information states:
· Permanent cosmetics may require multiple treatment sessions.
· For best results, you will be required to return for at least one retouch treatment between 4-12 weeks after the initial treatment.
· The pigment colour will fade during the healing process.

A retouch was booked in the diary for you, however; our records show you did not attend this appointment. As stated previously by our team & the documents provided, it is a two-part procedure to see the true, perfected results. You will not see these results from just one treatment.

We understand you have had previous communication with Karen herself, who continued to provide reassurance throughout your healing process. As a gesture of goodwill, due to the level of distress you were experiencing, Karen personally offered to perform your retouch & any further treatment you may have required at no extra cost. This was refused by yourself.

"Had to go through solicitors, but their company isn't even registered as a makeup artist profession with Trading standards. AVOID!"

Please find our registered details below:
KAREN BETTS LIMITED.
Company number 05785922
Nature of business 96020 - Hairdressing and other beauty treatment.

Karen feels disappointed you chose to decline her offer to rectify any concerns, as she was confident, she would have been able to give you the results you initially desired. We believe that as a company, we have acted with the upmost professionalism & are confident we have provided you with full support throughout your journey.

Many thanks,
Karen Betts Professional

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