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4.1
Great
18 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
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take so long to process an order, disappointed
In the past,I use this website to topup everything is normal,the topup speed is really fast. But in today's case it only show one option for me to choose self topup but when I want to type password it didn't let me to type anything.So afterward I change to seller topup mode but idk how long it takes to process already (even rn I writing the review they still not reply/working on my order yet,even they reply it's just some automatic replies )
I might going to use other topup platform later, disappointed
4 August 2026
Unprompted review
Reply from Kardz
We sincerely apologize for the inconvenience and the negative experience this has caused. Our team is already working urgently to resolve the issue you mentioned.
If you encounter any similar issues in the future, please feel free to contact our customer support team right away. They will assist you as quickly as possible.
Please rest assured that we take your feedback seriously and will carefully review the issue and continue improving our service to prevent it from happening again.
it’s a really good trustworthy app to…
it’s a really good trustworthy app to use to top up gold from games like bloodstrike i found out abt this app on one of raiders tiktok videos❤️❤️
2 August 2026
Unprompted review
My order hasn't arrived yet
My order hasn't arrived yet. I paid big money for it
25 July 2026
Unprompted review
Reply from Kardz
We sincerely apologize for this and are working to address the issue you encountered. If it is convenient for you, please provide further details to help us resolve the matter.
Easy and straight forward to buy game…
Easy and straight forward to buy game token.. the store have supported many mobile game and provide many choice for payment.
1 July 2026
Unprompted review
Giving the wrong password but the…
Giving the wrong password but the service was nice and patiance
Thanks for helping
26 June 2026
Unprompted review
System bugs
System bugs, stolen vouchers, and 0 balance. Avoid!
My order failed entirely due to Kardz's system error. Instead of a full refund, they refused to return my discount voucher, making me pay for their technical issue. They refunded the remaining amount to their platform's "K-coins," which mysteriously got "frozen" and dropped to 0 immediately!
Customer support is completely useless and just keeps telling me to "wait until tomorrow for the Beijing tech team to wake up." I am initiating a chargeback via Revolut. Do not trust this platform with your money!
1 June 2026
Unprompted review
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