I went to Karavel to find insoles in order to improve my limp. I went to the "specialist" who took 5 pairs of shoes (that I bought at Karavel) and he placed insoles into 5 left shoes of those. Come... See more
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Jason has been my sales person for more than a year. I genuinely appreciate his kindness and patience while he fits me with shoes or boots. The result is I am happy with every single pair I have fou... See more
I live in CA and ordered shoes to be picked up while on a trip to Austin, TX so I could actually walk into a brick and morter shoes store and could try on other pairs too! I wear orthotics, walk a lo... See more
My order arrived very quickly! I had a hard time finding these particular pair of shoes anywhere in my size. When I found them at Karavel I purchased them before there were sold out! They look exac... See more
Company details
Written by the company
Since 1937, we have specialized in helping our clients restore the balance of their natural bodies through healthy feet. We carry a wide selection of fashionable, comfortable shoes and orthotics for both women and men.
Contact info
1011 W Anderson Ln, 78757, Austin, United States
- 512-459-7603
- customerservice@karavelshoes.com
- karavelshoes.com
4.4
Excellent
343 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great fit and very comfortable
30 January 2024
New Balance shoes were easy to order
New Balance shoes were easy to order, were shipped ahead of time, were in perfect condition and fit well.
22 January 2024
Great On-Line Service!
My order was processed in a very timely manner and the shoes arrived in a couple of days. Loved the style and fit. My perfect shoes!
13 January 2024
The most important thing to me is the…
The most important thing to me is the knowledgeable staff. They could answer my questions, knew a lot about all the different types of shoes and put me in the correct size shoe!! Keep up the great work.
19 January 2024
Best customer service ever
Best customer service ever. I bought a pair of shoes on-line. It was a sale item. When they arrived I was disappointed in the fact that they were very shiney. I returned them without a problem.
14 December 2023
Large selection of shoes and top notch…
Large selection of shoes and top notch service by people who are very experienced!
15 December 2023
Excellent Service
They noticed I ordered a size different from before when buying online. They called to confirm it was in error, and ordered the correct one for me. Always courteous and helpful.
12 December 2023
Amazing jewel in Austin - staff and shoe varieties are tops
Jason has been my sales person for more than a year. I genuinely appreciate his kindness and patience while he fits me with shoes or boots. The result is I am happy with every single pair I have found with his advice. Also, he showed me the clearance room and opened up a huge savings opportunity for me. He has helped me select and order shoes for my son (up to 6 or 7 pairs by now). I always have a wonderful experience at Karavel and give your staff great word-of-mouth referrals to my friends and coworkers. Thank you!
9 December 2023
fast shipping and quick refund
fast shipping and quick refund , only because shoes didn't fit as I expected.
Will do business with Karave again.
6 December 2023
The ease of ordering
The ease of ordering, all the pictures of the shoes at different angles.
How fast I got the shoes was nice too. The sales on the shoes are good to with the convenience of in store or online.
29 November 2023
This was my first Karavel Shoes…
This was my first Karavel Shoes purchase. They shipped right away and arrived very quickly. The shoes were exactly what I was searching for and were sold out in my size everywhere else online.
26 November 2023
Speedy process
28 November 2023
Excellent service
Ordered on line and picked up at the store . Process was quick and easy . The sales associate was friendly and efficient .
19 November 2023
No need to get in your car - online ordering was easy!
It was very easy to order my shoes on line. They were on sale and shipping was free!
14 November 2023
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