Its my first time to shop at kanwal malik but i have heard alot before ,My first purchase is delivered and happy to have it everthing is so perfect except the photo of the article that i didn’t found... See more
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Kanwal Malik is a leading name in Pakistan's fashion industry, renowned for its exceptional women's wear. Established as a hallmark of elegance and innovation, Kanwal Malik Fashion Studio has consistently set the benchmark for luxury and sophistication in bridal and formal attire. Renowned for its luxurious bridal couture, the brand also excels in casual wear and lawn collections, offering a complete spectrum of stylish options for every occasion. Combining timeless craftsmanship with contemporary design, the brand caters to discerning women who seek to make a statement through their wardrobe. With a commitment to excellence and a passion for creating unforgettable fashion moments, Kanwal Malik stands at the forefront of the industry, redefining style with every collection
13-C-1 Main MM Alam Road Gulberg 3, 54000, Lahore, Pakistan
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Customer service is good, seemless process. Before time delivery.
My dress was ordered in July and it got shipped super late. I paid the duty on it and it got lost with DHL. It’s now in South America at the incorrect facility and when I told KM team there argued with me that on their end it’s been dispatched. They wouldn’t accommodate a replacement. The season has passed. I was waiting a long time and I guess now I’ll have to dispute it with my credit card company since they couldn’t offer a swift resolution. I would have appreciated acknowledging that it’s lost and having a replacement but it’s been difficult and now it’s changed to colder season here in the U.S. summer is ending. Shame really. Too bad.

Reply from Kanwal Malik
Its my first time to shop at kanwal malik but i have heard alot before ,My first purchase is delivered and happy to have it everthing is so perfect except the photo of the article that i didn’t found in the box because it was an unstitched article amd i need it for tailour but no issues , now iam waiting for other 2 dresses and i hope they are too good as iam expecting. Thank you!

Reply from Kanwal Malik
The gown was a long length and trousers very long too . Pink was much lighter than that shown on picture

Reply from Kanwal Malik
I had a wonderful experience with Kanwal Malik. My dress was true to it’s size. Actual dress was more beautiful than how it looks on the website♥️

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Reply from Kanwal Malik
The sari’s main look was a red border that showed at the top, which is why it was chosen. The product sent to us does not have the border from the picture :(. Not as advertised and it was a very expensive purchase

Reply from Kanwal Malik
Saba at Kanwal Malik is a cooperative person im getting my dress made through her so far my experience is going good

Reply from Kanwal Malik
Got my delivery before time for a cousins wedding, great customer support throughout as i had it tailored accordingly to my specifications, the customer support team was always on toes for every single small detail like stitches on the buttons even, very meticulously on detail. Could get carried away but usually no other brand has this much attention to detail

Reply from Kanwal Malik
MY FAMILY LOVE THERE CLOTHS EXCELLENT CUSTOMER SERVICE

Reply from Kanwal Malik
Not very good , poor management team , delayed & incomplete order.
However, the clothes quality was good. But couldn’t wear it on the event because it was late delivered, so no use.
Everything went smoothly arrived quite fast they checked outfit with me on watts app before delivery

Reply from Kanwal Malik
I ordered surprise gift for my wife on our anniversary. My order was tailor made. Their customer service was amazing, they helped me with dress sizing and in the end a perfect gift was delivered.
Before decided timelines got the delivery, perfect combo of services and elegant design coupled with stitching.
The stitching of arms was lose from the top and then it was tight creating bubbles around the arm hole
Kanwal Malik is definitely a beautiful and well-known name in Pakistani fashion. Their designs are elegant, feminine and beautifully detailed, especially when it comes to formal and bridal wear. The embroidery and overall presentation of the outfits can be really impressive, and many of their designs have a very distinctive, luxurious feel.
However, I feel there is room for improvement in customer service, communication and delivery timelines. Recent customer feedback appears quite mixed, with some customers praising the quality and designs while others have raised concerns about delays, stitching and finishing.
Overall, Kanwal Malik has a strong design identity and beautiful collections, but consistency in quality, fitting and customer experience would make the brand even stronger.
The website said that the shipping time is 6 weeks for the suit I ordered. I specifically messaged the whatsapp account and told them my order number and said I need the order delivered to me by August 18th. I constantly messaged the WhatsApp number and they would tell me the same thing again and again and put it off. The suit shipped after 10 weeks and I still have not received it yet. I will definitely never order from this company again.

Reply from Kanwal Malik
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