Kankaita.com Reviews 

1,106
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Placed an order on June 2nd and they promised 8-10 days to deliver. No replies to emails and order is still not processed Edit. They replied to this review faster than any of my emails that to this... See more

Company replied

Rated 5 out of 5 stars

I liked that in the store you can order fabric samples. Thanks to this, I was able to choose exactly those fabrics that best suited the product conceived for sewing 👍👍👍 As a minus, I can only note... See more

Company replied

Rated 1 out of 5 stars

The fabric I bought was gray instead if light blue, we wanted to return the fabric. They lied to us abot the postage of returning items. Said that they would pay us back when we would send the fabric... See more

Company replied

Rated 5 out of 5 stars

I was buying textile for different home projects from this shop 3 times in a row. All textiles were absolutely gorgeous and in reality it looked exactly like it was presented in webshop. Prices are re... See more

Company replied

Company details

  1. Clothes and Fabric Wholesaler
  2. Sewing Shop

Information provided by various external sources

Tervetuloa kankaita.com: iin – verkkokauppasi kankaille metritavarana ja paljon enemmän. Kankaita kaikenlaisiin ompeluprojekteihin...ja sopivat ompelutarvikkeet.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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3.2

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(1,106)

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Rated 4 out of 5 stars

Regular customer, happy one :)

Everytime I have ordered from here, they have delivered in reasonable time. Once I had to cancel my order , it was suprisingly easy to do by using their own contact-form from their page.

The products have been mesured,collected And packed well. Once I had one product that was a little injured, maybe during the travel, or maybe the product was poor quality. Besides from that I have been allways pleased with my shoppings from this company.

2 September 2020
Unprompted review
Rated 3 out of 5 stars

I got wrong sample pieces in my last order

I got wrong sample pieces in my last order, where I ordered also bigger amount of fabric and supplies. I had ordered so many sample pieces, that I paid 1 euro each 4 of them. I would have decide what I would order next time based on the sample pieces. I wrote feedback to customer service but they haven't answer me for 5 days now.

1 September 2020
Unprompted review
Rated 4 out of 5 stars

Fast delivery

Fast delivery, everything as ordered! Though I have to deduct one star, because the sample patches were so tiny that it was almost impossible to see the patterns.

25 October 2019
Unprompted review
Rated 3 out of 5 stars

I gave 5 stars but I had to deduct one…

I gave 5 stars but I had to deduct one star by slow delivery times,,, and another star I had to deduct by how fast the products are gone after ordering samples. Spending money of delivering free 5 samples is frustrating after receiving them and checking if there is any fabric left. This happened to me more than 60-70% of the time. Additionally there is no tracking number of orders so you can't know where is the product going on. If these problems are fixed, I would like to be an honorable customer for long time, but for now I am considering for Chinese online shops by faster deliveries and more reasonable prices to EU countries.

Pros are obviously fast reaction time of messages in customer support, very pleasant webform and wide variety of fabrics. Of course there could be few more... But let's see.

24 April 2019
Unprompted review
Rated 1 out of 5 stars

I never got the samples I ordered andno…

I never got the samples I ordered andno one answered my emails.

28 February 2019
Unprompted review
Kankaita.com logo

Reply from Kankaita.com

Dear Hanna,

thanks for your rating.
Unfortunately, we don't have any Finnish customer care at the moment.
We have received your e-mail but don't understand Finnish.
Google translator translations make no sense and we do not know how we can help you.
Please send us an e-mail in English, German, Swedish, French or Spanish to our Finnish customer service e-mail address.

Sincerely yours, kankaita.com

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Products as described and in pictures. One fabric had flaws but i send pictures and got fully refunded. Excellent customer service! Fast and really friendly. This was my first order and I already made a new order.

21 February 2019
Unprompted review
Rated 4 out of 5 stars

Very pleased

Very pleased, wide variety, delivery is quite fast and I rarely have problems. The colors are sometimes deceiving but you can order few free samples. If facing problems it’s hard to get in touch with the support.

30 November 2018
Unprompted review
Rated 5 out of 5 stars

Good service and product

Good service and product. I ordered a french curve which is made from thin plastic but is perfectly fine. The cutting board was bigger than expected but just as order, so no complaints there. Finally the cutting wheel was fine and works well. Packing and delivery were great. I will be ordering again soon. Thanks.

3 January 2018
Unprompted review

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