Easy, great service.

Fantastic service from Kane… always very quick turn around. no quibble warranty returns when my instrument became faulty. Cannot fault the service.

All went smoothly the hole procedure easy once you worked out the booking has to be done online. No interaction with human.

Speed of service and postage

Always great service and fast turnaround.

Excellent service had analyser calibrated fault after got it back. But they were first class to fix it straight away.
Many thanks

We contacted Kane as we realised the gas analyser calibration was expiring that day! Silly I know, but when you’re busy… you’re busy!!! They explained what we needed to do to get it over to them asap. We sent it to them on the Friday afternoon, they confirmed they’d received it via a courtesy text on the Saturday which was great as the equipment is very expensive and you can’t help but worry a little bit! They had it calibrated and back in my hand by Tuesday morning! Excellent service, will definitely be keeping a closer eye on the date from now on and get it over to them in good time. Many thanks Kane, you helped me out and I didn’t even need to reschedule any bookings! A***********

Very efficient as always

Good service as usual.

Perfect
Very friendly
Excellent

For the 3rd time I had to send my kane analyzer in these last 2 years and I had problems with send it back, they always blame Royal Mail for it, didn't receive a label to print or a QR code to scan, this last time I had to pay for the Postage (around £18) as I needed my analyzer back asap.
Service and speed of getting it back was good but this has to be fixed. I sent my parcel with Royal Mail and they told me that this is not necessarily a problem from their side. I really couldn't care less, I just need this to be straight forward !

Good service dropped anyliser off was sent back the following day, some items had been replaced

1st class service

Posted my Analyser for re-calibration Tuesday at 10 am , delivered back to me Thursday 9.30 am , cant ask for better service than this . Consistently excellant service over the years , for repair and re-calibration .
*****WELL DONE KANE *****

Simple process, straight forward and fast.

Very quick servicing the Analyser and sending it back

Quick turnaround with secured delivery.
Sent Wednesday and it arrived back on the Friday all fully serviced and calibrated.
My analyser bag was all ripped so they replaced that foc too.
Brilliant service

2nd Kane FGA, 9th year with this one, 5 years with the previous one, used to drop of at Hatfied but thats shut now, was a bit dubious about dropping it off at the post office, but...... it couldn't have been any more simpler.
Go online, fill in the details, print of a free post voucher and drop off at the local post office. Spoke with Vikki at Kane and she put my mind a rest. So, in conclusion, have been using Kane services for over 15 years, would highly recommend them, love the product, so very happy with what i have, and wouldn't change anything, thank you Kane : )