Kaizen Training Reviews 419

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

To all at Kaizen Team. I am grateful to Mr Brian McIntyre of time understanding wealth of knowledge experience in how to perform in sitting an exam of door supervisor licence. He made me feel comfor... See more

Rated 5 out of 5 stars

SIA training with Gerry McCormick was outstanding. His enthusiastic, and open approach to presentations keeps you engaged. As well his military discipline will keep you right and on course for... See more

Rated 1 out of 5 stars

I Attempted to use the game filters to find specific slot types, but they don't seem to work correctly. When I click on a category, I see games that do not match the category. This makes searching for... See more

Rated 5 out of 5 stars

Attended a training course for my Personal License Renewal which was given by a very nice guy called Rodger. The whole experience was made much more enjoyable by having someone with genuine experien... See more

Company details

  1. Training Centre

Written by the company

Kaizen Training offer bespoke training solutions in top of the range facilities throughout Scotland. Offering a range of opportunities for both businesses and sole learners, Kaizen Training’s expert team are driven by creating training that motivates and encourages its learners. Based on the Japanese Kaizen ethos, we encourage the idea of continuous learning for self-development and career progression under its mantra of ‘Change for the better’. We maintain the ideas of supporting one another to achieve greatness and as a result include staff, attendees and business partnerships in our decision-making process to ensure we are always providing only the best, most effective and relevant training solutions and SVQ’s. We are innovative in our solutions; providing you with the opportunity to grow, develop and generate your future, now.


Contact info

3.8

Great

TrustScore 4 out of 5

419 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Simple design that gets the job done

The design is straightforward but works just fine. The simplicity of the menus and lack of extra animations is a bonus. Everything lags as little as possible on my phone. Deposits happen instantly and cashouts usually come in one or two days.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Support offers real help instead of…

Support offers real help instead of just canned responses. I had a problem with delayed withdrawal and they explained it to me well. The mobile casino is great because they have instant deposits. They have good variety of games to choose from.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Worked normally from hotel wifi overseas

While working overseas at the hotel, the wifi worked fine. When I logged in from my business trip, everything worked as quickly as it would at home. Deposits went through, games loaded, no geo-restrictions or odd blocks.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

I appreciate that deposits show up

Thank you for being so prompt in regards to deposits. It's nice to see them show up without delay. I also enjoy the range of games offered such as slots and table games. While I would prefer faster withdrawals, I at least appreciate that they come as promised. The mobile version of the site works well. I don't have to download anything to use it. Support chat is also good when you need it.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Update made layout worse

The site updates last month made it harder to find things in the menu. Everything is way more inconvenient now because the buttons were all moved and the game lobby lost all of its category filters. The site now has unhelpful extra clicks and I also can’t find any of my saved favorites.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Filters dont work properly

I Attempted to use the game filters to find specific slot types, but they don't seem to work correctly. When I click on a category, I see games that do not match the category. This makes searching for games really difficult because I have to scroll through everything.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Balance display is delayed

It takes a while for the balance to update after winning the game or depositing money. It can take 5 minutes to update. This makes you think about whether the transaction went through, creating confusion.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Responsible gaming tools broken

I tried setting a time limit for sessions in the responsible gaming section, but for some reason the setting won't save. Every time I log in, the limit is back to unlimited. I contacted support and they told me it's a known bug they're working on. I guess there's no way to use these tools right now.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Search function returns nothing

I attempted to search for certain games using the search bar, but they have zero results for even the popular slots I know they have. I have tried different spellings, partial names, and other combinations to no avail. The only method to find specific games is to browse the entire catalog.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Withdrawal held for reversal period

You can cancel your cash out, and reverse it back to your balance because their policy reverses it for 48 hours. I'm sure that this is just some way to keep you from changing your mind and just reversing it back to your balance so you can keep playing. It's an annoying policy.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I reached my goal with Karen

For the past 8 months I have worked with Karen from kaizen training, she got me through my SVQ level 3. Karen is amazing at what she does, I couldn’t have done it without her. I was reluctant to do this but she gave me the confidence to power through and even enjoyed doing it .

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you to everyone who has been trained through Kaizen with our wonderful health and social care trainers Sharon, Nicole our SVQ assessors Greame, Paula, Karen, Gail , Fiona ,Hannah, leylah and our security trainers Gerry ,Rhona and Aileen plus our supportive administrators Suzie and Suzanne and not forgetting Brian our sales manager
Unfortunately we were all told yesterday that Kaizen has been put into liquidation by the owner today even though we had a full order book
Thank you again to everyone who decided to take the time to be trained by the team

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Support worker training

I’ve just completed 3 day course with Nicole for care at home learning I’ve done learning before and this time with Nicole I’ve learned even more she’s great couldn’t fault her on anything really nice person way to go Nicole all best in future

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Kaizen made the experience great.

Kaizen made the experience a fast intensive but fun learning experience as I have autism they were able to adapt my working style by providing guides on how I should structure and giving constructive criticism where needed. I simply had the best instructor who had experience dealing with autism so knew the best ways to help me achieve the goal. I would not have succeeded without kaizen and it’s superb instructors.

11 September 2024
Unprompted review

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