kahunas.io Reviews 

458
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing clear guidance, patient instructions, and going above and beyond during their onboarding calls. The customer service is consistently described as exceptional, with responsive support teams helping users easily navigate application features and resolve technical issues very smoothly. However, some people mentioned encountering slow response times from support or noting that the platform could use performance updates and dashboard improvements. A few reviewers additionally experienced frustrating technical errors and felt the application required further optimization to better meet their daily professional coaching needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their supportive and patient... See more

Customer service

Customers report positive experiences with customer service, highlighting prompt, professional, and amazing... See more

User experience

Reviewers highlight positive aspects of user experience, describing the application as seamless and simple to... See more

Application

Users describe positive interactions with application, highlighting that the software is clean, intuitive,... See more

Service

People report positive experiences with service, noting that everything is fast and efficient. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped... See more

Rated 5 out of 5 stars

I had a meeting with Mijara to get help with a few questions about Kuhan’s app, particularly around client check-ins and tracking workout progress. Mijara was extremely kind, patient, and helpful, pro... See more

Rated 5 out of 5 stars

We booked a call to get some of our questions answered and Mijara was able to answer our questions AND show us some features that she thought would be helpful - and we were SO excited that she did bec... See more

Rated 5 out of 5 stars

Fantastic customer service! As I upgraded my plan, I booked a call to walk me through all the new features and how to make the most of them. Shear was fantastic at guiding me through all the setting a... See more


Company details

  1. Software Company

Written by the company

Kahunas is an online coaching platform for personal trainers & coaches to manage their coaching clients. We are a community driven company where our coaches and personal trainers can decide what we create next to keep improving our platform for their coaching needs and clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

458 reviews

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No recent history of asking for reviews

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4.8

All reviews

(458)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great for everyone, even beginners!

As someone just starting out as a business owner in the fitness space kahunas gave me more than enough tools and support to give life to an idea! I’d encourage anyone wanting to begin or upgrade their client experience to use this app and their resources!

17 February 2025
Unprompted review
Rated 5 out of 5 stars

The Kahunas app is second to none

The Kahunas app is second to none. Not just for its great features but also for the support staff, who are always quick to respond to questions, especially Michelle J. She has helped me on two separate occasions and was very helpful in both instances.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Tech Trouble

I was having trouble setting up my own app for a while. However after contacting the Kahunas Support I had very swift responses. Shear very kindly booked a call the next morning with me and she was beyond helpful. Very patient and knowledgeable, and everything was sorted within 20 minutes. Brilliant service!

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Simply great and useful

It's simply a great and useful application, with pretty much everything a fitness coach needs to support their clients in the best way possible.
Furthermore they have a very good customer service, helping you with your questions within 24 to max 48 hrs. Shear recently helped me perfectly and really quickly with my questions. They also listen to your bugreports, trying to fix them asap.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Many thanks to Pam Sienes.

Many thanks to Pam Sienes.
A technical task that I had struggled with for several weeks was promptly corrected within a few mins.
Excellent communication.
Much appreciated

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Using Kahunas at a small group personal training studio.

Had a great talk with Pam! I had lots of questions as I have recently aligned my small group personal training in person program with the online element of kahunas. We worked through each question and she took her time answering them in detail. We covered everything I wanted to and now feel much more confident using the app and support my clients.

6 February 2025
Unprompted review
Rated 1 out of 5 stars

Sadly can’t give a zero

Sadly can’t give a zero. App is not well made. Customer service is horrible. First off you do not receive a workout plan. It is all app based, which has its benefits but if you are a gym goer I think a lot of people would enjoy having a plan laid out in excel or something comparable as well. Second when asked to get the plan written out as well they act like they have no idea what you are talking about. I would ask to get the plan and they would respond with something totally unrelated then say you are doing great and give me kudos. Lastly, my account for no reason was deactivated while I was in the middle of the workout plan and haven’t been able to log back in. I tried reaching out over a week ago and no one has responded. I can’t stress enough. Find another company to use!!! It will be a lot simpler.

5 February 2025
Unprompted review
kahunas.io logo

Reply from kahunas.io

Hi Sean, It looks like there’s been a misunderstanding here. Kahunas doesn’t provide workout plans—we’re a platform that helps coaches manage their clients. If you were expecting a pre-made plan, or your plan to be provided in a different way that would be something your coach can help with, it’s not something we do.

Regarding your account issue, we take customer support seriously and always respond to inquiries. I think there may be some confusion here too in that your coach is responsible for any support about your plans or coaching, we can not make changes or update your account because it’s managed between you and your coach.

I hope that clears things up

Rated 5 out of 5 stars

Literally the best coaching app on the market!!!

Kahunas is literally the best app solution for fitness coaches and personal trainers on the market. I'm using it for almost 1 year now and my clients love it. It's an all-in-one solution including checkins, nutriton plans, training plans, workout videos, progress tracking, coach-client interaction and so much more. It makes the life of me as a coach so much easier and the feeling for the athletes way more professional.
As well the Kahunas customer support is amazing. They help with any problem you have regarding the app. Even the whole setup and renewal of apple distribution certificates or app setups in the app stores.
I can only recommend this amazing app!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

This app is easy and friendly to use if…

This app is easy and friendly to use if you are new to online coaching/training. It's continually revolving and getting better and better. I was able to easily get it all set up and rolling pretty quickly after I got my business started and EIN. The customer service provided by Feras is top knotch. Love working with the team that created this app. They listen to what you need and get back to you in a timely manner.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer support

Shear from the support team answered very quickly after I messaged the support and was really friendly while trying to help me with the issue at hand. I am very happy with the support I received.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

SIGNED UP for Kahunas, my initial REVIEW

I have recently signed up for Kahunas subscription to create my fitness app, and I'm loving it so far! Their personnel has been very professional and helpful, and the onboarding process went smoothly. I see every possible option a fitness coach and client would need in their app, super excited to start the journey. Also, Shear deserves special recognition for her invaluable assistance in configuring the iOS application. The process went smoothly because of her prompt responses and proactive attitude. She constantly went above and beyond to help me, and every problem I encountered was handled effectively. Kahunas is unquestionably worth taking into consideration if you're searching for a dependable platform for developing fitness apps with excellent support!

30 January 2025
Unprompted review

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