On their website, they stated 2-3 days shipment. It's been 9 days now, and still nothing. I wanted to try a different coffee shop than my usual one since they increased their international shipping pr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
On their website, they stated 2-3 days shipment. It's been 9 days now, and still nothing. I wanted to try a different coffee shop than my usual one since they increased their international shipping pr... See more
Company replied
Used these guys several times now and always had a good experience. Although based in Europe the shipping is quick and once it leaves them, its delivered via the UK post service - tracked. Coms... See more
Kaffek is brilliant what can I say delivery from Denmark within two weeks straight to your door and well packaged. Reasonable price wouldn’t shop anywhere else now for my coffee.
I have been using KaffeK for a number of months and always been delighted with the service received. Despite being based in Europe, I am in UK, it is cheaper for me to buy from KaffeK than a company i... See more
KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers. The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites. Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.
Denmark
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great coffee, prices reasonable.... takes a little while to arrive so needs planning in advance. Best thing is you can get the coffee you WANT not what the supermarket stocks!
I like the ease in which I can select the pods for my particular brand of coffee machine and the selection of available pods. Delivery is getting better
Really good quality coffee, and much cheaper than any other make / supplier. I little bit of forethought has to go into buying as you need to calculate how many you are going to use - especially if you purchase two different types of coffee- so that you don’t run out of one. It goes into the Royal Mail system, and is therefore reliant on them to deliver, and at times it can take over a week for them to deliver.
I can't understand the sequence in which the Tassimo pods are listed. You have to look at every oner before you find the one you want. In addition the pods described as Morning coffee strong and intense XL would not work with my machine. I had to throw them all away. The Colombian ones are OK

Reply from KaffeK
I like the range at KaffeK - it's different to what you can buy in the UK supermarkets. It's cheaper as well, even after you add the delivery costs, so worth waiting a few days for your coffee pods to arrive!
i've using only their caffee pods. Rich taste, great value. Low prices. There is a wide selection. Love it!
I am extremely disappointed with my experience.
I placed my order on June 13 and, after more than 20 days, I still have not received my package. The tracking information has shown no meaningful updates, and neither the shipping company nor the courier can tell me where the parcel is.
Customer service has been polite, but all I have received are repeated apologies and requests to wait while their shipping partner investigates. As the customer, I paid for my order in full and should not have to bear the consequences of problems between the seller and their carrier.
What frustrates me the most is that I requested a refund, but was told they cannot process it until the carrier completes its investigation, leaving me with no product and no refund.
I understand that shipping issues can happen, but waiting this long without a clear solution is unacceptable. Unfortunately, based on my experience, I cannot recommend this store.

Reply from KaffeK
As always a great selection of coffee pods at competitive prices. Prompt delivery considering the distance and well packaged.
Choosing is made easy by seeing the strength and cup size.
Excellent choice of pods, hard to choose from such a large range (but we managed).
Well packaged, fully tracked delivery.
No problem with the company, easy to order and coffee arrived quickly.
However it became obvious why it was so low priced. It has a very short sell by date (less than six weeks). I will not be buying any more from this supplier.

Reply from KaffeK
Have been buying from here for quite a while, there's a huge selection and always good service would recommend this company to any coffee lovers
I’ve been buying my coffee from KaffeK for the past few of years, and I couldn’t be happier. Their service has been reliable every time, with fast delivery and great customer care. If you’re looking for premium coffee from a company that genuinely cares about quality, I highly recommend KaffeK. Five stars!
Its the usual, prompt delivery and top class variety of coffee whether its Latte, Expresso or other and great value for money
Being using Kaffek for years I would recommend this company they have so much to choose from in coffee, and they are 5 delivery are always good.
Good selection of pods. I buy for DG, own brand pods represent great value, not so with the genuine pods. eg probably latte machiatto is one of the most popular and the box of 30 is £3 more than most UK supermarkets and the other 30s not much better. I am just selective in my purchases. Overall easy to deal with.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.