Really easy to navigate and book our festival tickets and package through Kaboodle. I made a mistake and double booked the parking but after sending an email through the help pages the extra booking w... See more
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Review summary
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Reviews shaping this summary
Fay was great, i had made an error in my email address when purchasing the tickets so never received them. Fay looked into it, rectified the issue & sent me the tickets!
Really simple process with the option to spread the cost, which is helpful. Customer service is responsive - Jaz in particular was great in helping me fix a mistake I’d made.
Jason, Brad and Brook of Kaboodle Garforth were excellent installers of our replacement Caple gas hob. They were conscientious, professional, respectful of our property and knowledgeable. I was astoni... See more
Company details
Written by the company
Kaboodle offers event organisers and consumers a combined ticketing, accommodation and travel management system all on one platform. We currently work with a large number of festivals, exhibitions and live events to ensure that we provide you with a si...
Contact info
Manchester, United Kingdom
- Hello@kaboodle.co.uk
- kaboodle.co.uk
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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My enquiry was dealt with quickly and…
My enquiry was dealt with quickly and efficiently
4 March 2026
Queen Jaz
Thank you Jaz for sorting my issue with payments instantly and following up straight after the call with a detailed email!! Thanks to her I’m going to groove in the summer- big love!!!
2 March 2026
Unprompted review
Genuinely surprised…
Genuinely surprised how straightforward and simple this was after coming to generally ‘fearing the worst’ when getting something sorted online these days.
Major thanks to both Emily and Ellie for sorting my query smoothly and quickly
⭐️⭐️⭐️⭐️⭐️
27 February 2026
Good problem solving
The team managed my problem, efficiently and quickly.
Very pleased with the result.
28 February 2026
Kaboodle have been amazing for me
Kaboodle have been amazing for me! I've used them for many years in a row now for boomtown. They're extremely helpful. They get tk me very quickly and it feels like no question is ever too much for them.
2 March 2026
Unprompted review
Georgia was very helpful with my query
Georgia was very helpful with my query, had it sorted within 10 minutes!
1 March 2026
Emily was super helpful and kind
Emily was super helpful and kind, sorted out my issue straight away. I love kaboodle, 10/10 customer service each and every time and you guys don’t even have a phone number!!! Amazing.
1 March 2026
Unprompted review
Olivia was great and so helpful with…
Olivia was great and so helpful with all of my queries!
1 March 2026
All good missed payment issue extremely helpful & kind…
All good extremely helpful & kind Jasmin sorted my issue no problem! Thank goodness! 😅
28 February 2026
Had an issue with my booking quickly resolved
Had an issue with my booking , easily and quickly resolved by customer service . I am so impressed.
28 February 2026
Good service
Had an issue getting signed in but Emily was quick to reply and get it sorted much appreciated.
28 February 2026
Ellie was very helpful and…
Ellie was very helpful and understanding and sorted the problem with great success.
Thank you Ellie for responding with each email I sent.
Kind regards Barbara
27 February 2026
Unprompted review
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