Really easy to navigate and book our festival tickets and package through Kaboodle. I made a mistake and double booked the parking but after sending an email through the help pages the extra booking w... See more
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Review summary
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Reviews shaping this summary
Fay was great, i had made an error in my email address when purchasing the tickets so never received them. Fay looked into it, rectified the issue & sent me the tickets!
Really simple process with the option to spread the cost, which is helpful. Customer service is responsive - Jaz in particular was great in helping me fix a mistake I’d made.
Jason, Brad and Brook of Kaboodle Garforth were excellent installers of our replacement Caple gas hob. They were conscientious, professional, respectful of our property and knowledgeable. I was astoni... See more
Company details
Written by the company
Kaboodle offers event organisers and consumers a combined ticketing, accommodation and travel management system all on one platform. We currently work with a large number of festivals, exhibitions and live events to ensure that we provide you with a si...
Contact info
Manchester, United Kingdom
- Hello@kaboodle.co.uk
- kaboodle.co.uk
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 32% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Olivia and Eric were incredibly helpful…
Olivia and Eric were incredibly helpful and sorted out my query with warmth and care. They made everything straightforward and simple.
15 March 2026
Emily supported and solved my query…
Emily supported and solved my query very promptly and prodessionally.
15 March 2026
happy with this customer service
Very happy with this customer service. Efficient instant support ! Thank you 🙏
15 March 2026
Great Customer Service
The Boomtown Kaboodle team were very fast in answering my email about a car park pass swap, Luke managed to sort things out for me quickly and painlessly! Much appreciated :)
13 March 2026
Responsive and helpful
A ticket company that responds in a timely manor and is both supportive and helpful.
11 March 2026
Really helpful throughout the process…
Really helpful throughout the process and received my refund in a prompt manner without any issues.
Many thanks
13 March 2026
Eric was so helpful sorting my payments…
Eric was so helpful sorting my payments dates . Thank u so much
12 March 2026
Amazing service
Spoke with the team regarding my ticket as I needed to change the payment date. Sorted within a day. Great service!:)
12 March 2026
Jasmin was extremely efficient and…
Jasmin was extremely efficient and proactive and helping solve my ticket issue, thanks!
11 March 2026
Fay helped me correct an error on the…
Fay helped me correct an error on the booking from a typo.
She responded promptly to my request.
11 March 2026
Very quick to respond and resolve the…
Very quick to respond and resolve the issues I was having logging into my account.
10 March 2026
Luke was extremely professional and…
Luke was extremely professional and fast at sorting out my problems , keep up the good work Luke thankyou
11 March 2026
Unprompted review
Absolute legends I messed up with my…
Absolute legends I messed up with my payment plan with boom town and they helped me sort it so I could still attend the festival even tho it would have been fair to not allow me to attend it . Absolute legends (especially Emily)
4 March 2026
Brilliant help got back too me in just…
Brilliant help got back too me in just one day really friendly and understanding!
9 March 2026
Unprompted review
Georgia was very helpful and swift
Georgia was very helpful and swift. Sorted the issue straight away, couldn't have been easier.
6 March 2026
The ticket pricing was in correctly…
The ticket pricing was in correctly allocated to the selections / dates. Then the contact addresses didn’t answer.
8 March 2026
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