Ordered one bag parcel came by evir deliveryed 11,30 at night, i didbt see thos toll the morning checked outside gone,sent 3 emails to jjy,got a message back we wkll contact in 1 to 2 days,week later... See more
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Don't ever order anything from this company. They charge astronomical postage which takes over a week and costs more than the outfit itself. Worst of all is their customer service. I have sent 3 email... See more
Ordered 3 Katie Price £10 lucky bags, it's one item per each lucky bag. Maybe I was super lucky, because the first bag contained the Geometric pants that Katie is currently promoting. Both remaining... See more
So Katie price is saying £10 a bundle and her clothes she pulls out hers look great so I’m in for a tenner and even after fiver postage thought 3 items still a good deal WRONG I got one pair of trou... See more
Company details
Written by the company
Shop the latest women's clothes at JYY London and keep your wardrobe poppin' with on trend JYY garms just like celebs Katie Price, Chloe Ferry & many more.
Contact info
London, LON DON, London, United Kingdom
- Customercare@JYY.London
- jyy.london
Asks customers to review
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Replied to 11% of negative reviews
Typically replies within 1 week
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Here’s my story , what to do ??
I am going to blab on here but I did take the chance but I’m 50/50 . Be nice to see something else of there clothing ,,
My boyfriend said he will get me the lucky dip?? I honestly was embarrassed opening the bag in front of my other half I felt like I was let down and he wanted to bring them back unfortunately you can’t which is how they catch us out ! I just feel like I was going to get a big excitement when I saw the bag …it was the smallest pink bag tbh I think it was the £10 pound size bag . I was to get the lucky dip as everyone can see a HUGE huge exciting pink bag …nope :/ it wasn’t …. I melted on the chair when the post man came and my other half brought it to me in front of his mother and even she said “is that it “ I wanted too prove it’s worthed the money and seen what Chloe and Katie pulled out of there bags yeno. I emailed and did say I was big in size like 18-20 on too with boobs and arms..I have skinny legs !! So is that why ended up getting 2pairs of trousers & leggins , .. come on girls no top,no outfit , honestly then after paying for the EUROPEAN delivery ‘ I am waiting waiting waiting thinking where is my delivery and I got charged again by customs in Dublin an post ‘(just make sure you know that if purchasing to Ireland ) 🇮🇪 —€12 …and the charge of there delivery fee ,all that girls for 3 bottems … I got the black leggings the tick in tummy there great I have a tubby belly that just won’t go away but it tucks it in …. I am going to take the chance to wear the trousers there brown and cream in 1 weeks for a communion and I don’t know what type of top to wear cause I do want to show off the brand to all my family members!! I’m just upset with that I thought a outfit would be in the bag and maybe something else as a customer from Ireland but I felt a bit 🤏🏼 as if it was in a factory throw them 3 trousers in a bag and done … nothing like to the page who I love watching Katie model the clothes and the other girls 🧒 👧🏻 👩🏻 👱🏼♀️ I love the page I go on it all time waiting on a some ..most tracksuits..that are NOT sold out lol so I do keep a eye out !! Cause I love the brand but yous let me down girls !!!
I hope I get a reply an if anyone thinks I’m right will yous let me know cause how would yous feel ?? Xx
DONT WASTE YOUR MONEY !!!
Videos showing a number of items in these lucky dip bags are posted. But what you actually receive is 1 item. Definitely not worth the £10 plus £5 postage. DONT WASTE YOUR MONEY !!!°
Absolutely alwful
Absolutely alwful. Waste of money. You only get one item, they advertise you getting more. The material is cheap and tacky and not even my size
Somehow I thought the summer title…
Somehow I thought the summer title lucky dip bag would mean a summery item. A pair of black trousers that are the worst fabric for summer.... heavy lycra type and when on made me cry such a hideous shape. Straight in bin as non returnable.
Cheap China stuff that could be…
Cheap China stuff that could be compared to Shein or Temu. Tags have been replaced. 30€ for a ”surprise bag” included barely 10€ worth of stuff that is very poor quality and smelled of some kind of insect repellent or similar.
Absolute garbage items
Absolute garbage items. Was recommended a goody bag - i ended up purchasing 2. Worst decision I made.
1 pair of trousers were one size, my size 8 mate couldn't get into them so I had no hope. The other pair were a 6XL... a size 32 not an 18. Absolutely ridiculous.
Sh!t material, sh!t stitching.
Took it to my bank in the end to raise a dispute. Absolute scammers. Never again and I would never recommend

Reply from JYY LONDON
Really good quality leggings and sports…
Really good quality leggings and sports bra set, true fit to size, quick delivery, can’t wait to order more from you!

Reply from JYY LONDON
This is the fourth pair of leggings…
This is the fourth pair of leggings I’ve bought from JYY, the quality is unmatched and I now have all the colours available. Quick delivery too.
So easy to order and came so quick with…
So easy to order and came so quick with lovely packaging!
Love my new play suit
Love my new play suit ! Great quality and fits like a dream. You won’t be disappointed when you buy from JYY. I also received a free pair of sunglasses too !
Ordered over a week ago and still not…
Ordered over a week ago and still not been delivered no update no reply to email still in stock as checking website daily ill never buy from these again !!!!
AVOID PEOPLE
Ridiculous company
Ridiculous company. Ordered two £10 goodie bags plus postage for each. I assumed you would get more than one item in the goodie bags as per videos I saw. I received one package (got no postage refund may I add) it contained one cheap woolly hat!! (In April) and a thin pair of trousers that looked like they may fit my 6 year old. Not that I’d let her wear them as they are UGLY. Would get better for £5. £25 in the bin. AVOID

Reply from JYY LONDON
leggings
I love my new leggings, they are so comfy and really hold my belly in. The colour blue that I chose goes with lots of colours so are great. I will be buying more.

Reply from JYY LONDON
ABSOLUTE TRASH
I spent £15 on a lucky dip bag to receive a pair of white leggings that felt like plastic and worth about £1 on Temu. This must be a scam surely
It was exciting to receive my parcel is…
It was exciting to receive my parcel is received gorgeous trousers and an luxurious throw which was electric and customer service very helpful 😀
Absolutely love the different types of…
Absolutely love the different types of sunglasses JYY LONDON provides for its customers 😀 im loving my new sunglasses ready for my holiday!
Best sunglasses
Always order my sunglasses from here the best quality! And quick delivery!
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