JVZoo Reviews 387

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting the staff's kindness, professionalism, and helpfulness in resolving issues. Many people appreciate the quick response times and efficient handling of their requests, especially concerning refunds, which are often processed rapidly and without hassle. Reviewers are impressed by the company's commitment to customer satisfaction, with some receiving refunds within hours or a day. However, some customers also noted issues with product quality, feeling misled by promises that did not match results and encountering low-quality products or services that disappeared shortly after purchase. A few other people also felt that the refund process could be slow, experiencing delays or being given the runaround, and some mentioned not receiving access to purchased products.

What people talk about most

Refund

Reviewers highlight positive aspects of refund, with many customers reporting prompt and hassle-free... See more

Response time

Customers had positive experiences with response times, with many praising the support team for responding... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing gratitude for the assistance... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Product

Users describe ambiguous interactions with product quality and functionality, with some reviewers praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To be honest, they'll try to sell you a lot of things on here with promises that don't match results. The customer service so far has been good and fast, though! Just pay attention to refund periods,... See more

Company replied

Rated 4 out of 5 stars

I panicked. I thought I was signing up to review products. Then the money started coming out of my account and I no longer saw anything about product reviews, only more ways to give you more of my... See more

Company replied

Rated 5 out of 5 stars

i am a 68 year old disabled woman. My 11 year old granddaughter erroneously purchased not one but two purchases for a website/program. When I was looking at my bank account this morning to see what I... See more

Company replied


Company details

  1. Affiliate Marketing Service
  2. Media Company

Written by the company

JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team refunded my money immediately…

The team refunded my money immediately without making me jump through numerous hoops. It was easy and hassle free.

16 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Keri Elizabeth,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

- JVZoo

Rated 3 out of 5 stars

I’m not a techy person

I’m not a techy person and didn’t realize when I made my purchase, what would be involved. When I read instructions and understood nothing, I attempted to request a refund. Upon my third request I was finally acknowledged and issued my refund.

16 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Dyan,

We’re sorry to hear that the product was more technical than you expected. After reviewing our records, we see that only one support ticket was received regarding your refund request, and a refund was processed after that request was reviewed.

JVZoo processes refunds quickly once a request is received, and we’re always here to help.

- JVZoo

Rated 5 out of 5 stars

I asked for a refund yesterday and at…

I asked for a refund yesterday and at 6:00am today was checking through my accounts and the deposit was already showing in the account I did the original purchase from. It does say "pending", but it's there.
Well done support team

16 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Susan,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available

Rated 3 out of 5 stars

I appreciate the quick response and the…

I appreciate the quick response and the refund thank you

15 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Elizabeth,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Maria at JVZoo answered my email…

Maria at JVZoo answered my email promptly and took care of my concern immediately. That is a quick and wonderful service. Thank you very much!

15 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi VJ,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Excellent customer service from support team!

The support team communicated in a timely manner. I requested a refund of charges for several purchases. Lory with the support team explained the role of JVZoo. Also explained what was needed in order to look up my purchases and process the refunds. Within just a few hours after emailing that information, customer support sent me a confirmation email informing me that refunds were completed. Excellent customer service! Thank you.

14 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Debra,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

The staff was professional

The staff was professional, very quick to resolve the issue, I think everyone should take pointers from this young lady! Thanks for your time and patience

15 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Janet,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

The quick response to my email

The quick response to my email. Treating me like a good person and not arguing with my email!

13 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Cheri,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

I have asked for a refund.

I have asked for a refund and they processed my cancellation almost immediately. I’m not computer savvy and this program is way out of my league.

14 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Sylvia,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Rapid response and resolution

Rapid response and resolution. Thanks for living up to your statements. Unlike the product I purchased and those servicing it, your customer service is outstanding. Thanks again

14 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Steven,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Excellent !

Support had great communication, always on the ball at answering my emails,.Great !>

10 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Stef,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 4 out of 5 stars

Responsiveness

I love how responsive they were. No other company around responds within hours, or even minutes.

13 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Kelsey,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Hazel resolved my refund request…

Hazel resolved my refund request quickly, I genuinely appreciate your customer service and professionalism in regards to my error.
Thank you

14 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Yvonne,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

A very efficient response without any…

A very efficient response without any run around. Thanks.

14 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Mal,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Excellent support team

I appreciate the understanding and the prompt replies from the support team, especially Maria. She was so helpful and took care of all my needs.

13 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Michelle,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Maria took care of my refund very…

Maria took care of my refund very promptly and i greatly appreciate your service, thank you

13 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Dale,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

- JVZoo

Rated 5 out of 5 stars

I asked for a refund and you quickly…

I asked for a refund and you quickly gave my refund to me thank you Rachel Allen

13 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Rachel,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

- JVZoo

Rated 5 out of 5 stars

You responded very quickly and the…

You responded very quickly and the refund is pending iny PayPal account. I appreciate what y'all did so fast thank you

13 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Soddy,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

It wasn't for me.

When some of the folks showing support and I realized this wasn't for me, one email and I was refunded. They honored their advertised promise on this.

12 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Darin,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

- JVZoo

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