Iv started taking about 3 weeks ago this last week has been awful .. I know it says symptoms may worsen .. but I generally feel lousy usual stomach symptoms but constant bloating discomfort etc.. star... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can only say it works. I have GERD, a hernia and Diverticular disease causing constipation. Plus a missing gallbladder so my digestion has taken a battering over the last few years. Started Juvi... See more
Company replied
Any time I have contacted customer services I received a response straight away. Always helpful, professional and resolved any issues without question. Thank you very much. Nicola
Despite the cost of the product and the length of time for delivery, they insist on used the recognised worst delivery company. Packages often disappear or like my most recent delivery, had been soaki... See more
Company replied
Company details
About Juvia
Written by the company
SAY GOODBYE TO GUT ISSUES
Supports Natural Gut Health - and therefore your mental, physical health and digestive process
Food Freedom - A balanced gut means you may be able to enjoy more of your favourite foods
Natural Plant-Based Ingredient - Activated by ERME, our unique enzyme-rich ingredient, derived from barley
Backed by Leading Gut Experts - It's all backed by cutting-edge science and decades of research
What is JUVIA?
Many solutions for gut issues like IBS don’t work because everyone has a different set of bacteria living in their guts.
JUVIA helps balance out your unique naturally existing gut bacteria, instead of trying to introduce new ones into the body.
It’s the first food supplement to contain ERME™, our unique plant-based natural ingredient, which breaks down carbohydrates before they can cause problems by unbalancing the bacteria in the gut.
Thanks to our cocktail of vitamins and minerals, including B12, JUVIA also contributes to the normal functioning of the nervous system, metabolism, and immune system, and helps to reduce tiredness
Find out more on www.juvia.me
Commit to 12 weeks
It takes up to 12 weeks for your gut microbiome to rebalance and the benefits of JUVIA compound, so the longer you take it, the more you will get out of it.
Detox
Some people experience a detox effect during the first days or weeks of taking JUVIA. This may include headaches, fogginess and sometimes a little bowel discomfort. This is completely normal so it’s nothing to worry about. It means that JUVIA is working, so it’s a good thing! It's basically just your bad bacteria dying off, which doesn't feel too good.
Contact info
167-169 Great Portland Street, 5th Floor, W1W 5PF, London, United Kingdom
- info@juvia.me
- juvia.me
4.4
Excellent
566 reviews
Replied to 60% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent way to beat IBS.
Well packed , well informed when to expect it. Plus it works!
23 September 2025
Juvia do not have any service
My order number 16357
I only received 2 bottles of Juvia not 4 bottles.
I notified you on 6th September. Still no reply.
4 September 2025
Reply from Juvia
Hi Howard, I believe that this issue was resolved by sending you the missing bottles. These seem to have arrived successfully.
Order sent short and no reply to…
Order sent short and no reply to emails. Wry poor customer service but excellent product
26 August 2025
Reply from Juvia
Hello, I believe that this issue was solved by sending you the missing bottles. These seem to have been delivered successfully.
Very efficient and helpful srevice
Very efficient service but most of all, Vicki was very helpful in offering advice plus she sent me a travel bottle which hadn't been included in my main order.
20 August 2025
Vicky always very quick to respond and…
Vicky always very quick to respond and deal with my queries - t customer service!
1 July 2025
Juvia no longer working
I have been taking Juvia for almost two years with great success but the latest batch of the product seems to not be effective as it used to be. It appears to be a watered down version and no longer tastes the same. It is quite expensive and have noticed that the bottles are not being filled right to the top as well. My last order took much longer to arrive as it was shipped direct from England and only two bottles arrived. The company did rectify the discrepancy but again the delay as it was shipped direct from England again. The new formula is no longer working for me effectively and will have to seriously reconsider my two monthly subscription when it is due for renewal. Very disappointed.
6 July 2025
Unprompted review
Formula has changed, no customer service.
I initially found this supplement worked very effectively, but the recipe has now changed from the sweet, pleasant tasting formula to a thin, runny consistency with an unpleasant taste and is less effective. My subscription has not arrived and two emails to the company have not been answered. I’m really disappointed as it was such a great supplement at first.
1 July 2025
Unprompted review
Great company with excellent customer…
Great company with excellent customer service, not to mention the super effective (delicious) Juvia! No more bloating for me when taking this - it tastes so good that it's a pleasure to have. Even good over ice cream! Thank you Juvia team.
4 June 2025
Great company to deal with
Great company to deal with, excellent comms and unique and effective product.
19 May 2025
The recipe has changed and it has gone…
The recipe has changed and it has gone from something sweet and enjoyable to something with a bitter chemical taste.
18 May 2025
Reply from Juvia
Hello, we have made a small change to the formulation to make it easier to pour. This has slightly changed the flavour. Many people love it and a few don't. The effectiveness hasn't changed.
Easy to use website
Easy to use website, great communication and efficient well packaged despatch and delivery thank you
11 May 2025
Excellent packaging and speedy service.
30 April 2025
They sorted my problem quickly and…
They sorted my problem quickly and posted out to me new bottles as the last batch they had sent me tasted fizzy and wasn't right 👍
29 April 2025
Good experience
Efficient and easy ordering process, and fast delivery. Very happy with the product so far.
15 April 2025
Speedy response to order
18 April 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.