Just Tyres Reviews 

18,821
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,636 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the competitive pricing and the efficient online booking process, which allows for convenient scheduling and upfront payment. The speed and efficiency of the service are frequently mentioned, with many noting quick fitting times and prompt attention upon arrival. However, some customers also noted issues with product quality and fitting, including problems with wheel alignment and damaged rims. There were occasional reports of extended waiting times, particularly when appointments were booked, and concerns about the overall condition of some facilities.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as excellent, friendly, and... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and reasonable... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the value for money, quality,... See more

Booking process

Customers generally report positive experiences with the booking process, finding it easy to book... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered and paid for tyres online, which was quick and easy. Arrived at the branch (Scunthorpe) early, but they accommodated us quickly and efficiently. The staff were excellent and the service was o... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Fast service and actually fitted tyre when I arrived half hour early for fitting appointment rather than making me wait. Much appreciated. Very good price paid up front via online booking service.... See more

Company replied

Rated 5 out of 5 stars

I was driving with 2 young children when my tyre started deflating. I drove into Just Tyres Wakefield Immediately and asked if they could repair? Ash the manager couldn't have been more helpfu... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(18,821)

3,515 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Vehicle damaged, "repaired" with negligence, and now entirely ghosted!

Following a blowout, the AA recovered my vehicle to the Just Tyres Amersham branch for a tyre replacement and tracking. Unfortunately, while performing the tracking, the staff damaged my vehicle's front left CV boot.
While Amersham admitted fault and sent the car to their Chesham branch with assurances that qualified technicians would handle it, the subsequent "repair" was shockingly negligent.

The Reality of the Repair:
The car did not drive correctly afterward. An inspection by a qualified independent mechanic revealed a completely botched job:
The main CV boot clip was entirely missing.
There is clear evidence the boot may never have been replaced at all.
This negligence has now caused further severe damage, meaning the front left CV joint and wheel bearing both require full replacement.

Zero Customer Support:
Despite raising a formal complaint and making multiple attempts to contact Just Tyres customer service, I have been met with total radio silence. I am currently left with a damaged vehicle and a company refusing to take accountability. Avoid at all costs.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

No waiting

No waiting - arrived at the booked time and dealt with straight away. Puncture was quickly fixed.

3 July 2026
Rated 1 out of 5 stars

everyone who reading this comment never…

everyone who reading this comment never use this company for your car tyres because they don't put back the locking wheel nut back on your car my was missing and they not taking liability manager was not polite a disgraceful company can't be trusted with your car locking nut. i would call them a cowboys company no safety is involved at all. so if you don't want your car wheels falling off don't use this disgraceful company.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellence service!

Jason and his team were incredibly helpful and managed to order and fit our much needed new tyres in under 24 hours! The best customer service I have ever expected and we will never go anywhere else now.
Hugely competitive prices, friendly and honest team and piece of mind now when driving. Thank you so much! ☺️

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

The booking was easy, they had good tyre stock to ensure the date was next day and when I turned up at my appointment, the tyres were changed very quickly.

2 July 2026
Rated 5 out of 5 stars

Good selection of tyres without paying…

Good selection of tyres without paying ridiculous prices. Ordering was simple, the website being accurate. The fitting centre, part of the same group was very efficient, communication good. I am a first time user of Just tyres but will be using again.

7 July 2026
Rated 4 out of 5 stars

Easy online ordering

Easy online ordering and booking appointment, competitive price with a online discount, friendly staff. The one down side is the size on the business unit and parking.

2 July 2026
Rated 5 out of 5 stars

Competitive prices, simple to book, no fuss.

I was able to book a slot for the next day after being let down by my local garage. Got there earlier than the time slot but they were happy to start on it 1st chance they had. All done within the hour and the car is driving much better on the new tyres. Friendly staff and very helpful. Thank you Just tyres and staff at King David fitters. Great service

2 July 2026

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