Just Spices Reviews 4,703

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I buy these spices from time to time for salads and other needs in regular supermarkets or on Amazon. Today I’ve opened a package with Meat Allrounder (after maybe 2-3 months not using it, best... See more

Rated 5 out of 5 stars

I got a limited edition curry from Just Spices that is no longer produced. But a quick email sorted the problem and the lady I dealt with was pleasant, helpful and knowledgable. At least I can us... See more

Rated 5 out of 5 stars

Fabulous spices. I am on to my 3rd order and so glad I found this company, myself and my son love adding these spices to our dishes. In particular to our eggs and porridge but there is so much you c... See more

Rated 5 out of 5 stars

It took a little while to get to me, thanks for spoiling me Amazon, but when it did I grabbed that box and tore it open. I cannot wait to use the Coffee Kiss seasoning and the Berry Yoghurt seasoning... See more

Company replied

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Insects in spices!

I buy these spices from time to time for salads and other needs in regular supermarkets or on Amazon.

Today I’ve opened a package with Meat Allrounder (after maybe 2-3 months not using it, best before 15 Apr 2026) and it was full of insects(((( horrible experience. Can’t attach photos..

It means their eggs were there already at the production stage.. :(

I know you can find those things in an old tea, cereals and pasta.. but spices was something new for me!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I got a limited edition curry from Just Spices that is no longer produced. But a quick email sorted the problem and the lady I dealt with was pleasant, helpful and knowledgable.

At least I can use the online store but that curry was utterly delicious and Vegan too (for the people concerned about that).

I just wish I hadn't "scranned" them as fast as I did.

21 November 2024
Unprompted review
Rated 1 out of 5 stars

So I just received my order of 4 kinds…

So I just received my order of 4 kinds of just spices to try. They smell so good. But they are a gift. The problem is they claim you get a free avocado all rounder to try for ordering a certain amount. Needless to say I didn’t get that. And all you get is a frustrating dummy that tells you repeatedly to send pics of the box and damaged canisters. They know what they are doing. It’s called fraud. I’m not messing with it as they hope I won’t. I’ll just give the spices as the gift I intended them for and be done with them! That’s just shady!!

21 August 2024
Unprompted review
Just Spices logo

Reply from Just Spices

Hello,
Thank you very much for your review.
We are very sorry that we could not meet your expectations.
I will pass on your feedback to the relevant department 💌.
You are welcome to contact our customer service if the problem still exists: kontakt@justspices.de
Together we will find a solution.

Spicy greetings 🌿

Rated 5 out of 5 stars

Fabulous spices

Fabulous spices. I am on to my 3rd order and so glad I found this company, myself and my son love adding these spices to our dishes. In particular to our eggs and porridge but there is so much you can do with them, cooking seems so boring without them now😀
Great value for money, quick postage, very happy customer. Thank you.

24 January 2024
Unprompted review
Rated 1 out of 5 stars

Not helpful customer service

The Cusomer Service is really fast to reply but not good at all. I did not get my order and they were not able to help me and even with a few attempts to write what my problem was they didn’t properly understand.

3 November 2023
Unprompted review
Just Spices logo

Reply from Just Spices

Hey,
Thank you very much for your review.
We are very sorry that we could not meet your expectations.
I will pass on your feedback to the relevant department 💌.
Thank you very much for taking the time to do so.

We are always open to suggestions and constructive criticism, as this is the only way we can improve. ❤

Spicy greetings 🌿

Rated 1 out of 5 stars

justspices.es delivery and customer service bad.

justspices.es does not deliver to my home address, same thing with all my orders, this is the 3rd I believe. No delivery attempt, no advice. I have to check the tracking and see it has been dropped in a store, 20 min by car from my home. Customer support does not understand their responsibility with the delivery company selected by them.
I can understand one error, but this seems to be the normal case and I don't get it, nor do I get the CS attitude. We are still talking but in case they won't react PayPal will come in and no further orders as they also sell the spices now at a German discounter here in Spain.. Have no time for these things, nor understanding for bad customer service.

13 September 2023
Unprompted review
Just Spices logo

Reply from Just Spices

Hey Lena,
Thank you very much for your review.
We are very sorry that we could not meet your expectations.
I will pass on your feedback to the relevant department 💌.
Thank you very much for taking the time to do so.

We are always open to suggestions and constructive criticism, as this is the only way we can improve. ❤

Spicy greetings 🌿

Rated 1 out of 5 stars

DO NOT ORDER - YOU WILL NOT RECEIVE ANYTHING.

I ordered from Just Spiced two weeks ago. I have not received anything in that period.

Initially customer service seemed good and they responded immediately to reply and promise that replacement would be sent. However two weeks later and still no spiced and no customer service has stopped replying.

I have now begun the wheels of legal action as although the value of my order was low on principle I don't think that companies like this should be allowed to get away with this.

ONLY ORDER IF YOU ARE PREPARED TO LOSE YOUR MONEY.

---

Ich habe vor zwei Wochen bei JustSpices bestellt und noch nichts bekommen. Inzwischen haben sie mir mehrmals versprochen, meine Gewürze sofort zu liefern. Aber nix ist passiert. Ich glaube nicht mehr, dass meine Bestellung erfüllt wird und halte JustSpice für Betrüger. Sei bereit, wenn du von ihnen was bestellst, deine Geld zu verlieren.

26 May 2023
Unprompted review
Just Spices logo

Reply from Just Spices

Hey Stefan,
vielen Dank für Deine Bewertung. ❤️
Es tut uns total leid, dass bei Deiner Bestellung nicht alles wie gewohnt geklappt hat!

Sollte Dein Problem noch aktuell sein, wende Dich bitte an unseren Kundenservice unter kontakt@justspices.de.
Dieser kann Deine Bestellung direkt für Dich prüfen. 🍀

Rated 1 out of 5 stars

AVOID, do not trust the descriptions of products on Justspices.de

Ordered a spice rack, with 5 spices. At least that's what it appears to be on their website.

Was told to wait 1-3 business days for delievery.

5 days later I email their customer service, no response.

Eventually i get the package and customer service respond to say they are very busy and that i should have now received my package.

Open it up, no spices. Tell customer services, only for them to reply that no spices are included with the product.

Every image of the rack on their website has 5 spices with it, the description even states '5 Spice Mixes' and 'Brings color to the kitchen.'

How does a brown wooden spice rack bring colour? Its the spices that do.

Customer service say they will 'pass my feed back on' and asked if i'd like to return the product.

I would, but now i have to pay for the return postage on a massively oversized box that they shipped this tiny package in.

If you don't like spices, receiving things on time or keeping your money then you'll love Just Spices!

5 December 2022
Unprompted review
Just Spices logo

Reply from Just Spices

Hey,
Thank you very much for your review.
I will pass on your feedback to the relevant department 💌.
Thank you very much for taking the time to do so.

We are always open to suggestions and constructive criticism, as this is the only way we can improve. ❤

Spicy greetings 🌿

Rated 1 out of 5 stars

Not what I expected

I am really disappointed to have to write this, but I put in an order on August 21st and was promised 1-2 days delivery. The payment was taken from my card and I started getting regular updates from Evri, the courier who, after 4 days informed me that the parcel was too large and had been sent to a “special team”. However, no parcel appeared and the updates dried up. I have written to Just Spice to ask for some information about my order and so far (5 days later), I haven’t had an acknowledgment, answer or refund. This isn’t what I’d hoped for and I was looking forward to sampling the seasonings. I hope somebody from Just Spice and/or the courier can resolve this asap.

7 September 2022
Unprompted review
Just Spices logo

Reply from Just Spices

Thank you very much for your review. ❤️
We are so sorry that you had such a bad experience.
Our customer service team has already started an investigation for you and will get back to you as soon as possible. 🍀

Rated 5 out of 5 stars

Super quality

Super quality, super service and a great design. The customer contact is very friendly and humorous! Keep it up, I continue to buy from you

23 July 2022
Unprompted review
Just Spices logo

Reply from Just Spices

Hey!
Thank you so much for your positive review!😍

Rated 5 out of 5 stars

Absolutely something I’d recommend for…

Absolutely something I’d recommend for anyone that prefers fresh and intensively amazing smelling seasonings! ❤️ It’ll definitely not be the last time that I’ve purchased these wonderful and tasty crumbs 😉

15 June 2022
Unprompted review
Just Spices logo

Reply from Just Spices

Hey!
Thank you so much for your positive review!😍

Rated 5 out of 5 stars

Can't do without!

Perfect service! Super fast delivery! But best of all: Awesome spices that make your food that much better! Absolute staple in our kitchen!

29 May 2022
Unprompted review
Just Spices logo

Reply from Just Spices

Thank you very much for your positive review. 
 We are very pleased that we were able to inspire you with our spices. ❤️

Rated 5 out of 5 stars

Very delicious 🤗

Yummy! Everything is great the Spices are very delicious. Thank you for the best service.

28 April 2022
Unprompted review
Just Spices logo

Reply from Just Spices

Super! Thank you for your lovely review!😍❤️

Rated 5 out of 5 stars

Many selections and good taste

This side justspices is really great. You have many selections. The quality and the taste are really good. I'm really satisfied. I can only recommend trying it out.

21 April 2022
Unprompted review
Just Spices logo

Reply from Just Spices

Thank you for your praise and your great review!❤️

Rated 5 out of 5 stars

Delicious recipes and Spices

Delicious recipes and spices. My favorite is the garden salad dressing. Recommend!!!

20 March 2022
Unprompted review
Just Spices logo

Reply from Just Spices

Thank you for your positive feedback! ❤
We are always very happy to hear such words of praise.

Spicy greetings 🌿

Rated 5 out of 5 stars

I love Just Spices

I love Just Spices. Of course, there are always favourite ones, as for me it´s the Avocado Topping and the Hähnchengewürz. But I am always trying out new ones as well, last time the Ingwershot, and I wasn´t dissapointed.

Delivery and customer service are great, nothing to improve here:-)

One thing, though: a scattering top or attachment in the containers would be a HUGE benefit.

22 February 2022
Unprompted review
Just Spices logo

Reply from Just Spices

Thank you so much for your positive review and feedback. ❤️
We are very proud that you are so happy with our spices. 🤩

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look