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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the prompt and fast delivery service, often noting that orders arrived quickly and were well-packaged. Many people also appreciate the excellent prices for seeds, finding them to be very good value. The ease of placing orders online and the clear communication from the company are also consistently praised. However, some customers were not happy with the product quality, specifically mentioning issues with seed germination. A few reviewers reported that their seeds did not sprout at all, or had very poor germination rates, with some even suspecting old or non-viable seeds. There were also occasional complaints about missing items or incorrect quantities in orders, and a small number of people experienced delays in shipping or delivery.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express satisfaction with the variety,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express disappointment, citing issues like seeds not... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast and quick delivery... See more

Order

Users describe ambiguous interactions with order. While some customers praise the ease of placing orders... See more

Price

Clients share positive opinions on price. Many customers praise the great prices, with some specifically... See more

Based on these reviews

Rated 5 out of 5 stars

My first order was really easy to place and pay for on line. Communication was great, updated on each step. Delivery was fast. All great so far. The best bit was the instructions on their seed... See more

Rated 5 out of 5 stars

It might be a bit too early to write this review as I only saw the flower seeds 5 days ago, but some of the cosmos seeds I bought, already germinated. Based on this and on the quick deliveryI gave 5... See more

Rated 5 out of 5 stars

Just seeds has just about every seed you could want and some . Fast, delivery, great communication, a fantastic company to deal with, recommend any day.

Rated 5 out of 5 stars

Great service and fast next day delivery. Good quality seeds too only sowed them a few days ago and already sprouting.

Rated 5 out of 5 stars

Fast delivery of my order was unbelievable. The cost of the seeds and postage will mean I will be using this excellent service at every opportunity

Rated 5 out of 5 stars

Very good prices for the Coleus in particular, these can be expensive, well packed even some pelleted and quick delivery.

Rated 5 out of 5 stars

Easy to navigate tye websites and order what I wanted. Delivery was quick and would highly recommend.

Rated 5 out of 5 stars

My seeds arrived in a timely manner and germinated well. Spinach mediana seeds

Rated 5 out of 5 stars

I really like the web site which is very clear and easy to navigate. My seeds arrived very quickly and we're well packaged.

Rated 5 out of 5 stars

A little slow to arrive, but quality looks good, and they were very helpful.

Rated 1 out of 5 stars

I ordered 2 packets of collectors flowering cactus seed. I noticed that the packets contained seed husks and fine gravel. I phoned just seed and they said that a resend would be pointless because the... See more

Company replied

Rated 1 out of 5 stars

I ordered Cactus - The Collectors Flowering Mix (approx 30 seeds). I received a pack from Batch D6120, packed year ending October 25. The pack appeared to contain nothing more than pieces of seed... See more

Company replied

Rated 5 out of 5 stars

Quick delivery. Well packaged, and excellent information. Another order coming soon

Rated 5 out of 5 stars

1st batch of seeds did not germinate so unsure if bad batch or not, i never has germination issues, lemon peppers and tangerine dream, had them going for 3 weeks now new batch sent and are growing tha... See more

Company replied

Rated 5 out of 5 stars

Very good value. Obviously not planted yet but I’m hoping for good results!

Rated 1 out of 5 stars

I bought two packets of fleabane seeds in the latter part of May, they arrived in good time. The seeds were so tiny and so few that it was very tricky handling them. I set a seed tray with seed comp... See more

Company replied

Rated 2 out of 5 stars

Used to be a good company unfortunately gone right down in standard's last couple of years onion sets absolutely rubbish last year though maybe a bad batch so gave benefit of doubt but this year even... See more

Company replied

Rated 3 out of 5 stars

Delivery time was good,packed nicely and a fair price. Germination of the spring onions was poor, just 5%. My guess is they were old seed as I bought another pack from another firm and have had no p... See more

Company replied

Rated 1 out of 5 stars

Purchased Churchill F1 Brussel sprouts. Not a single usable seed in the packet. Just some flower looking bits and some small black shells. I complained to Sales by e mail but didn't receive a reply. C... See more

Company replied

Rated 1 out of 5 stars

Shocking, not at all recommended, placed the order on 27th of March for £67 paid first class delivery, today is Monday 30th of March and my order still not shipped, refunded me only £2.55 for first cl... See more

Company replied

Rated 1 out of 5 stars

You do not post to Northern Ireland. I had to divert the seeds to South Wales and thy had to send them ON. For such fabulous seeds and such a prestige company this is NOT GOOD Enough. The price of... See more

Company replied

Rated 1 out of 5 stars

Seeds arrived on time, however the germination is extremely poor, radishes only one germinated, dwarf beans just as bad, in fact all the seeds are poor suspect they are old, I'm not a novice, been gro... See more

Company replied

Rated 1 out of 5 stars

I have been buying onion sets from just seeds for a few years now but this year I was not at all satisfied and previous years were not good but this year was the worst because a lot of the heads were... See more

Rated 2 out of 5 stars

Good packaging and postage times but only received 17 seeds in a tube and I had ordered 50 seeds. £7.70 for 17 foxgloves seeds is pretty outrageous

Company replied

Rated 1 out of 5 stars

I’m still waiting for my order. Who knew it would take so long to post some seeds 😡

Company replied

Rated 1 out of 5 stars

Batch no RW0095/11254/7427 packed Dec26 antirrhinum twinny mix contained a completely empty small envelope inside the packet. Very unhappy and disappointed. After contacting JustSeed we have been... See more

Company replied


Company details

  1. Seed Supplier
  2. Garden

Written by the company

JustSeed brings Top Seed Brands into one buying experience as well as own brand in many size options . Browse 1000's of Quality Organic Vegetable Seeds, Flower Seed, WildFlower and Herb Seeds. Quality Darlac tools. Seasonal Gifts. Professional Seed Merchant


Contact info

4.2

Great

TrustScore 4 out of 5

691 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Seeds delivered were 2 years old !

Well we certainly won't be ordering from this company again. We noticed that 3 packets in our order were dated 2023 - 2 years old. We still planted thinking that JustSeed must be confident they are still o.k. Nothing at all is showing in our heated propagators whereas seeds from elsewhere are shooting well. We usually pot on in April but it's not looking promising.
Still, we learn from our mistakes but I don't think they should sell seeds which are 2 years old and don't germinate.

15 March 2025
Unprompted review
JustSeed logo

Reply from JustSeed

I am sorry to see this feedback and the issues there has been with order. Now I have your email address I have messaged directly to resolve this for you.

Rated 1 out of 5 stars

Poor Quality Control and Zero Customer Service

I placed an order with JustSeed for several different seed varieties, but the most expensive packet arrived completely empty. I immediately contacted customer service, not once but twice, requesting a resolution, yet they didn’t even bother to respond. A company that ignores its customers and fails to address such basic issues is simply not worth trusting. I expected better quality control and at the very least, a response. Unfortunately, based on this experience, I won’t be ordering from JustSeed again and wouldn’t recommend them to others.

1 March 2025
Unprompted review
JustSeed logo

Reply from JustSeed

Apologies for this issue, I have emailed you direct as I have been unable to find any communication from you regarding this issue and wish to resolve it to your satisfaction.

Rated 5 out of 5 stars

Great value

Great value. Easy website, easy to deal with and responds immediate to any questions without hassle. What's not to like? Give them a go and you will be very happy with the service and seeds that they supply. Ron

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Don’t know what seeds are like but poor customer service.

Order arrived as expected
On arrival, one packet out of stock. No correspondence from firm to advise this.
Why not contact me to see if a replacement packet would be acceptable?
It means that if I now wish to order a replacement pack of seeds I will have to pay another postage and packing charge.
Refund not made as stated on invoice.
Emailed firm.
Refund promised for following day.
Refund not made following day, but day later, which arrived in my bank account two days after that. 7 days after it should have.
Don’t know what the seeds are like, but customer service is not good.
Will not use again.

13 February 2025
Unprompted review
JustSeed logo

Reply from JustSeed

Apologies for the issues faced with this order, our communication could certainly have been better on this occasion. With regards to the refund this was actioned on the day requested and the delay is simply the processing time in the system. Again apologies for the initial issue though.

Rated 5 out of 5 stars

Good quality seeds

Good quality seeds. We are returning customers (we’ve got an allotment). Despite the weather in Scotland, in the summer is challenging (especially in the beginning of season) the seeds grow 99.9% really well.

21 November 2024

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