Prompt delivery from JustSeed and they were quick to sort out a query I had with the germination of the seeds.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
JustSeed brings Top Seed Brands into one buying experience as well as own brand in many size options . Browse 1000's of Quality Organic Vegetable Seeds, Flower Seed, WildFlower and Herb Seeds. Quality Darlac tools. Seasonal Gifts. Professional Seed Merchant
Bryn Estyn Business Centre, Bryn Estyn Lane, Wrexham , LL13 9TY, Wrexham, United Kingdom
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well we certainly won't be ordering from this company again. We noticed that 3 packets in our order were dated 2023 - 2 years old. We still planted thinking that JustSeed must be confident they are still o.k. Nothing at all is showing in our heated propagators whereas seeds from elsewhere are shooting well. We usually pot on in April but it's not looking promising.
Still, we learn from our mistakes but I don't think they should sell seeds which are 2 years old and don't germinate.

Reply from JustSeed
Great service. Easy website, lots of choices and very fast delivery. Also, very good prices.
I placed an order with JustSeed for several different seed varieties, but the most expensive packet arrived completely empty. I immediately contacted customer service, not once but twice, requesting a resolution, yet they didn’t even bother to respond. A company that ignores its customers and fails to address such basic issues is simply not worth trusting. I expected better quality control and at the very least, a response. Unfortunately, based on this experience, I won’t be ordering from JustSeed again and wouldn’t recommend them to others.

Reply from JustSeed
Everything arrived on time and in good condition and what was ordered thanks
A great British company, items delivered very quickly ready for planting!
Fantastic company to deal with, very fast in dealing with my orders. Please buy with confidence from this company. I will use this company for all my seeds. Well Done Justseed 5* seller
Great value. Easy website, easy to deal with and responds immediate to any questions without hassle. What's not to like? Give them a go and you will be very happy with the service and seeds that they supply. Ron
Order arrived as expected
On arrival, one packet out of stock. No correspondence from firm to advise this.
Why not contact me to see if a replacement packet would be acceptable?
It means that if I now wish to order a replacement pack of seeds I will have to pay another postage and packing charge.
Refund not made as stated on invoice.
Emailed firm.
Refund promised for following day.
Refund not made following day, but day later, which arrived in my bank account two days after that. 7 days after it should have.
Don’t know what the seeds are like, but customer service is not good.
Will not use again.

Reply from JustSeed
The web site gave me a problem phoned up order taken problem solved. Goods arrived promptly in good order .
Easy to use website, good variety of seeds to choose from, quick delivery.
What I ordered was delivered in timely fashion - = excellent service!
Love the personal touch
Good quality seeds. We are returning customers (we’ve got an allotment). Despite the weather in Scotland, in the summer is challenging (especially in the beginning of season) the seeds grow 99.9% really well.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.