Our dog, Terra, had so many issues and allergies with different food. We tried different brands and types, but none seemed to be working. Until we tried Just Russel, we are so happy with it! Terra lov... See more
Company replied
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See what reviewers are saying
Great online content thats very informative about meal recommendation per breed, wet- vs dry portioning and guidance on phased approach of feed changeover tp Just Russel to not upset your pets digest... See more
Company replied
Attention le prix est important et il est pas possible d’arrêter contrairement à ce qui est indiqué. Premier paiement le 2 janvier, et premier prélèvement pour la livraison suivante le 18 , à peine re... See more
Company replied
We came across Just Rusle on Google as high-quality cat food. We ordered 3kg and received complimentary wet food. They provided detailed information on portion sizes. Our cat loves it, her coat is bea... See more
Company replied
Company details
Written by the company
Just Russel offers personalized dog and cat food, delivered monthly to your doorstep. We prioritize your pet's well-being and your convenience. Caring for your pets should be personal, easy, and enjoyable. By leveraging science and technology, we help pet owners make informed choices. Answer 10 simple questions about your pet on our website of Just Russel. Our algorithm calculates the best tailored diet and portion. You’ll receive a unique monthly 100% natural nutrition plan customized for your pet. Tailored to each dog's specifics (breed, age, weight, activity level, and health), our food comprises high-quality ingredients: ample meat, premium proteins, vegetables, and salmon oil. No artificial additives. Your pet's health is monitored by our online veterinarians. 🐶 Personalized dog & cat food 🥩 High quality & with 100% natural ingredients 🚚 Free home delivery 👩⚕️ Online veterinarians follow-up. Curious? Fill out your pet's profile on Just Russel. Keywords: dogs, dog food, dog kibble, pets, cats, cat food, cat kibble, companions, animals, nutrition
Contact info
Damstraat 46, 9850, Deinze, Belgium
- +32 472 90 90 39
- hello@justrussel.com
- justrussel.com
4.5
Excellent
12K reviews
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Great food for your pet but..
Great food for your pet but... to slow sending next shipment. Old food already gone for 3 days, no new food arrived yet.Ordered it 7 days ago....
5 March 2024
Unprompted review
Reply from Just Russel
Hey 👋
Thanks for your review. We would appreciate some feedback on how we can improve your experience. Please feel free to contact me via email at dierenarts@justrussel.com or by phone at +32 472 90 90 39 from Monday - Friday from 08:00 to 16:00.
Kind regards, Joy
Vet Just Russel
Service was very good only my cat…
Service was very good only my cat doesn't like the food and don't eat it.
1 March 2024
Unprompted review
Reply from Just Russel
Hey Orlando👋
We value your feedback and are always ready to help if you need anything. Thanks for sharing your experience.
🐾 Joy from Just Russel
Real value for money
The food is delivered fast. It actually smells pretty good and out cat just loves it.
21 February 2024
Unprompted review
Reply from Just Russel
Hey👋
Fantastic to hear that our food suits you well! We value your feedback and are always ready to help if you need anything. Thanks for sharing your experience.
🐾 Joy from Just Russel
Good food for the best friend....
The whole concept (photograp of the dog on the pakkage, the fact that the food is natural, the advice they give, etc. ) and our dog loves the food...
17 February 2024
Unprompted review
Reply from Just Russel
Hey Kim 👋
Thank you for the positive review. We're thrilled that you're satisfied! Many greetings to your furry friend from Joy at Just Russel. 🐾
I received the food for my cat…
I received the food for my cat perfectly in time in a nice package. But unfortunately my cat didn't like the taste of the food and didn't eat it. Just Russel contacted me and at their advice they've sent me Salmon Oil to put on the cat food. Now my cat does like to eat it.
Chappeau for the service of Just Russel.
16 February 2024
Unprompted review
Reply from Just Russel
Hey Bertine👋
Thank you for your feedback. We're really sorry that your experience wasn't as expected... 🙁 We truly aim to make a difference compared to other brands. As a start-up, your feedback is always highly appreciated, and it helps tremendously in improving not only for you but also for other customers in the future. 💪
I would love to work with you to improve your experience. Feel free to contact me via email at dierenarts@justrussel.com or by phone at +32 472 90 90 39 from Monday - Friday from 08:00 to 16:00.
Thank you in advance.
Kind regards, Joy
Vet Just Russel
Reply from Just Russel
Hey Paula👋
Thank you for the positive review. We're thrilled that you're satisfied! Many greetings to your furry friend from Joy at Just Russel. 🐾
Very good service with a personal…
Very good service with a personal touch. The dogs really like the food.
12 February 2024
Unprompted review
Reply from Just Russel
Hey 👋
Thank you for the positive review. We're thrilled that you're satisfied! Many greetings to your dogs from Joy at Just Russel. 🐾
We just started 3 weeks now
We just started 3 weeks now. The cats are used to get fed 2 times a day, so I dived the portions. They loved it . Now they are getting used to it and I see it is important that they get only fresh portions. Otherwise they don’t eat it anymore. Spoiled brats ( cats) . Until now are happy!
10 February 2024
Unprompted review
Reply from Just Russel
Hey Didy 👋
What a fantastic review! We're incredibly happy to hear that our food is suiting your pet well. We truly appreciate you taking the time to share your experience. Don't hesitate to reach out to us if you have any more questions. See you soon!
Joy from Just Russel. 🐾
The food doesn't smell bad my dog loves…
The food doesn't smell bad my dog loves it the price is reasonable and the package with my dog's picture it's very cute
26 January 2024
Unprompted review
Reply from Just Russel
Hey Christos👋
Thank you for your wonderful feedback! We're delighted to hear that our food is pleasing your furry friend. Feel free to let us know how things continue to go, and if you need anything, we're always here for you.
🐾 Joy from Just Russel.
Great concept
Great concept, very customer focussed and a lot of room the individual need. Also for new dog owners, the information that comes with the puppy-box is great.
25 January 2024
Unprompted review
Reply from Just Russel
Hey Nick👋
What a fantastic review! We're incredibly happy to hear that our food is suiting your pet well. We truly appreciate you taking the time to share your experience. Don't hesitate to reach out to us if you have any more questions. See you soon!
Joy from Just Russel. 🐾
Fantastic dog food
Fantastic dog food, won’t be feeding my dog anything else 👍
6 February 2024
Unprompted review
Reply from Just Russel
Hey J 👋
What a fantastic review! We're incredibly happy to hear that our food is suiting your pet well. We truly appreciate you taking the time to share your experience. Don't hesitate to reach out to us if you have any more questions. See you soon!
Joy from Just Russel. 🐾
My dog likes the food
My dog likes the food. It comes in small bags of 3kg. Good service.
1 February 2024
Unprompted review
Reply from Just Russel
Hey Eva👋
Thank you for your lovely review! We're glad to hear that our food is a hit with your pet. If you ever need anything, we're always here to help.
Many greetings back from the team at Just Russel. 🐾
A Tale of Just Rusle's High-Quality Cat Food
We came across Just Rusle on Google as high-quality cat food. We ordered 3kg and received complimentary wet food. They provided detailed information on portion sizes. Our cat loves it, her coat is beautiful, and there's no hair loss. Definitely recommend it!
31 January 2024
Unprompted review
Reply from Just Russel
Hey Sherif👋
Thank you for your lovely review! We're glad to hear that our food is a hit with your pet. If you ever need anything, we're always here to help.
Many greetings back from the team at Just Russel. 🐾
Fast delivery and amazing service
Fast delivery, well packed and super cute with a picture and name of our dog. He loves the food, the calming treats as well as the salmon oil we add on his food.
31 January 2024
Unprompted review
Reply from Just Russel
Hey Anandi👋
Thank you for your lovely review! We're glad to hear that our food is a hit with your pet. If you ever need anything, we're always here to help.
Many greetings back from the team at Just Russel. 🐾
Matteo loves your product and eats it…
Matteo loves your product and eats it very quickly, before he didn't eat it all and you had to stretch it out for him to eat. It was a very positive change.
30 January 2024
Unprompted review
Reply from Just Russel
Hey Bruno👋
Thank you for your lovely review! We're glad to hear that our food is a hit with your pet. If you ever need anything, we're always here to help.
Many greetings back from the team at Just Russel. 🐾
Reply from Just Russel
Hey Lieselot👋
Thank you for the positive review. We're thrilled that you're satisfied! Many greetings to your furry friend from Joy at Just Russel. 🐾
Recommend it
Our pet loves the food, delivery is fast and aftersales is friendly and helpfull.
8 January 2024
Unprompted review
Reply from Just Russel
Hey Joy 👋 What a fantastic review! We're incredibly happy to hear that our food is suiting your pet well. We truly appreciate you taking the time to share your experience. Don't hesitate to reach out to us if you have any more questions. See you soon! 🐾
Dogs loves the food
Dogs love the food. Order was quickly delivered and everything was picco bello
29 December 2023
Unprompted review
Reply from Just Russel
Hey 👋 Wow, what a lovely review! We're glad to hear that our food is to your liking, and we appreciate you taking the time to share your experience. If you have any questions in the future, remember that we're always here for you. 🐾
Good service/ food/ price
Quick, efficient, relevant information, excellent price/quality ratio, my dog likes the food
15 December 2023
Unprompted review
Reply from Just Russel
Hey 👋
Thank you for your lovely review! We're glad to hear that our food is a hit with your pet. If you ever need anything, we're always here to help.
Many greetings from the team at Just Russel. 🐾
Great food, great service
It is great that you get a food chart which states how much your kitten may eat preventing overfeeding.
My kitten isn´t bloated anymore and less hungry
The fact that the food is delivered to your door is a big plus.
3 January 2024
Unprompted review
Reply from Just Russel
Hey Chelsea 👋
Thank you for your lovely review! We're glad to hear that our food is a hit with your pet. If you ever need anything, we're always here to help.
Many greetings back from the team at Just Russel. 🐾
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