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JustPlay Reviews 1,904

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the app's ability to provide a source of income through playing games, with some finding it a reliable way to earn small amounts. People enjoy the variety of games offered and the convenience of cashing out directly to PayPal, often noting quick payouts. Some users also highlight the ease of use and the opportunity to earn money while engaging in a favorite pastime. However, some people were dissatisfied with the payment system and the value for money. Several customers reported issues with payouts not working or being significantly reduced compared to previous experiences. There are also complaints about the high number of ads interrupting gameplay and the difficulty in earning substantial rewards, with some feeling that the time and effort invested no longer justify the minimal earnings. Additionally, some users experienced technical problems with games freezing or challenges not working correctly, hindering their ability to reach cash-out points.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. While some customers report fast and consistent payouts,... See more

Application

Clients share ambiguous opinions on the app. Many users express frustration with issues like hidden charges,... See more

Product

Consumers find the product to be ambiguous. While some reviewers appreciate the variety of games and find the... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers praised the app for its fun... See more

Value for money

Users describe ambiguous interactions with value for money. Many reviewers express dissatisfaction, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

SHOPING/EASYPAY(APPLE,google) GIFT CARDS OR PAYPAL PAYOUT One of the better paying apps after playing for a while you will figure out which are the better at fast cash HINT (ROLE-PLAYING/ SIM... See more

Company replied

Rated 4 out of 5 stars

There are some great games on here, and payout is pretty reliable. Just one thing - could you please, please, please add a chess-related game to your collection?

Rated 4 out of 5 stars

Good service. Quick payouts. I've had a little trouble. A few of the payouts didn't work, and they never rectified it. That's on them. They lose a star for that. Other than that, they do pretty wel... See more

Rated 4 out of 5 stars

I loved it when I found this app. I’m 70 and I can’t walk anymore and I’ve always been so active. This has been awful not being able to work or do anything. Just Okay made me so happy. The few hours... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

JustPlay is mobile gaming built on fairness—where you can enjoy the games you love and earn real rewards without limits, and cash out easily. Unlike other apps, our self-sustaining model ensures rewards never run dry, so the goalposts won't move. 🎮 Play the games you enjoy the most 💰 Earn rewards whenever you play ♥️ Cash out or support causes you care about—we’ll match your donation. We believe gaming should always be fun, fair, and rewarding. That's why your rewards keep flowing endlessly, and if you choose to give back to causes you care about most, we double your impact. Discover how we’re changing gaming—by making rewards endless and fair. Play More. Earn More. Give Back.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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1-star

Replied to 3% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Just play are lying about how much you can earn.

I was trying to find when I started with this app, but couldn't, I believe about 2 weeks, and I was able to withdraw $19.41, and into my bank the next day, which is chump change. Agent is a bot that repeats the the same things, and no live chat. The pop up ads are ridiculous BS. They make it impossible to finish levels. I only play 2/3 games maybe every 2nd or 3rd day. But not everyday.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service, actually no customer service at all, they make it appear you are being helped yet you get no resolution no give a damn. Horrible experience

22 December 2025
Unprompted review
Rated 2 out of 5 stars

it is SOOOOO slow not a fake app but not worth the time

it is SOOOOO slow, you have to spend hours for pennies. Ads interrupt in the middle of game levels, not just at the end of each level.

if you do the challenges you have to download so many games. Then when you go to cash out, they want too much information, just give me the gift card code, I don't want to have to give my amazon information, insane for what I had time for this week I made less than $5... and that's at least 3 hrs a day! crazy, not worth my time and running my phone battery down constantly having to charge my phone, that costs money too.

so after fees and phone charging for at least 3 hrs a day I maybe "earned" $2.50

Also there was supposedly a $10 sign up bonus, that disappeared immediately upon me downloading the ap.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Thanks<3

The app works, I've paid out nearly twenty pounds! And so thank you.

I wish all the devs and everyone who works on the app a good Christmas and goodluck for eternity!

22 December 2025
Unprompted review
JustPlay logo

Reply from JustPlay

Hi Alf! We're grateful for your kind words and wish you the same wonderful holiday spirit! It's fantastic to hear that the app is working well for you, and we truly appreciate your support. We're always working to give users more ways to earn more money, so if you're interested, check out this article: https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money. Wishing you a joyful Christmas and all the best for the future!

Rated 5 out of 5 stars

My question is what do we do when we…

My question is what do we do when we play all the levels?
THIS APP IS AMAZING I HAVE BEEN PLAYING FOR YRS MAKING GOOD
PAYOUTS

22 December 2025
Unprompted review
JustPlay logo

Reply from JustPlay

Hi Laura! It's wonderful to hear how much you love the app and that you've been enjoying it for years with great payouts! We're always working to give users more ways to earn more money, and I encourage you to check out this article for tips: https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money. Thank you for being a valued part of our community!

Rated 2 out of 5 stars

I have been trying to cash out my…

I have been trying to cash out my winnings for over 3 months. I have done everything that they suggested but still no pay out. I like the games but if they are not going to pay out why play them

23 September 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst system I've ever used…

This is the worst system I've ever used your company lies it cheats people out of their money the games all freeze up it tells you it's going to pay you a certain amount it pays you nowhere near that if it doesn't want to pay you your money it just freezes up and comes up with some kind of excuse this is the worst company I've ever used you guys should be shut down and put out of business if anybody reads this please do not use this company go somewhere else absolute horrible I give this company a negative 100

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible, what a waste of time

If you are from Europe (except for the UK), the most you'll make is 10 cents per million and 15 cents for the challenges.

They should pull out of Europe if they can't spread the revenue fairly.

19 December 2025
Unprompted review
Rated 3 out of 5 stars

I enjoy playing the games

I enjoy playing the games. There is a good variety to choose from.
Unfortunately I am unable to get my cash out to work. I have accumulated thousands of points because. It does not cash out my coins when the time reaches zero. I am very very disappointed.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible app that doesnt give a dam…

Terrible app that doesnt give a dam about its users, cant even be bothered responding to people other than the clearly fake reviews on here, dont waste your time on them as soooo many more honest and reliable apps out their

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great app

Great app. Can earn pocket money. Awesome for any one need extra money.

10 September 2025
Unprompted review
JustPlay logo

Reply from JustPlay

Hi Chathuri! We’re so happy to hear that you’re enjoying the app and finding ways to earn extra money! We're always working to give users more opportunities to boost their earnings. If you want to explore more ways to earn, check out this article: https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money. Thank you for your support!

Rated 1 out of 5 stars

Use to be a good app with pretty good…

Use to be a good app with pretty good exchange rates for their points to cash, not sure if they do that for new users as now barely get 10% of the money you use to get from same points, so many other apps are more reliable and trustworthy out their. Hell even half the reviews on here are clearly fake probably staff of the company. They the ones that actually get a response on here from them as they don't reply to anyone telling the truth about their scam app here or in emails

14 December 2025
Unprompted review
Rated 4 out of 5 stars

I play every day.

I play every day.. I make about $2 to $3 a day. It's a great app with good games I just wish it paid a little better.

11 December 2025
JustPlay logo

Reply from JustPlay

Hi Susan! It's fantastic to hear you enjoy playing daily and appreciate the games! We're always working to give users more ways to earn more money. Check out this article for tips: https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money. Your feedback about payouts is valuable, and we appreciate your insights!

Rated 3 out of 5 stars

Just Play is a great app for a few dollars in your pocket

Just Play is a great app for earning a few dollars here & there, nothing substantial by any means though. I love to play Solitaire, so I play daily. The money you make though is hard to get once you make more than approximately $1.50 because you then have to do the video verification. I have a tremor, so getting the video in an acceptable way is sooo aggravating. It's almost not worth fooling with it and wasting my time. They need another way to verify. I'll probably keep it because I do like playing, but I'm going to have to see if a friend can help me actually get verified so I can get my little $10 and change.

9 December 2025
Unprompted review
Rated 2 out of 5 stars

I'm sorry

I'm sorry, I really am ...but truth is truth. I first started playing games for a lil money with this app. I played steadily and diverse for 3 hours straight. I got a lil over dollar. After that it was always less than 50 cents and that included me steadily playing or watching or whatever was offered for 3 hours straight. Also after the first pay out, I was subjected to adds every time I finished a level!. So I found better apps. That was a year ago. Then last week I kept getting adds saying they are doing better and that 2 hours of playing was like 22 bucks. I tried again ...all lies. All lies.

5 December 2025
Unprompted review

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