Had to contact Customer Service and used the Online Chat It really is 24/7 help, and Ella was truly helpful - answered my main query in seconds and was then patient with my understanding of another... See more
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Bob is now in touch with me and is trying to solve my problem. He is a good help with all the miscommunication and problems that happened.
Thanks to the whole team and especially Sama for your kind assistance. I really appreciate how your wonderful team responds to your customers.
Beware of This Scam Site! This site advertises products on Facebook through videos, but don’t be fooled. When you try to buy a product, you’re actually purchasing a gift card. Then, as soon as y... See more
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Hasn’t replied to negative reviews
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fraudulent
“This page insists on fraudulent payments through deceptive practices on social media. They staged a scam and defrauded me. Please be careful.”
I had a Big surprise by the company
I had a Big surprise by the company
Good help from customer service
This guy's are scamers they just took…
This guy's are scamers they just took my R422 without my permission telling me that it's for a membership that I did..the money goes to a gift card something that I know nothing about..I have never received even a gift card from the on top they refuse to refund me..bloody scamers they claim that they canceled membership but no email received to confirm that nxa.
I have received an email that my money…
I have received an email that my money will be refunded. I am happy to see this. The agent is very supportive
The Importance of Customer Service
Good Day
All I Can Say Is...
You All At The Justpetgoods Company Are you Awesome!!!
Your Customer Service And Attitude Are Really Great
And Would Recommend Anyone To You'all
Thank You Kindly for Ur Assisting Me In This Situation I Found Myself In
Have A Positively Blessed Day!
Kind Regards
Corinne Watlington
Beware of This Scam Site!
Beware of This Scam Site!
This site advertises products on Facebook through videos, but don’t be fooled. When you try to buy a product, you’re actually purchasing a gift card. Then, as soon as you check the gift card, you are automatically enrolled in a monthly subscription without your clear consent.
Despite my complaints, they refused to acknowledge the issue properly and claimed to have canceled the fake subscription, only to charge me another €8.90 afterward.
This is a blatant scam designed to steal money. Be very careful and avoid this site at all costs!
Client satisfaction
Very happy with the client attendance and the response to clients complaints.
Fraud
Signed up fraudulently and they stole money from my credit card. Struggling to cancel
Good and convenient.
SCAM justpetgoods.com / stargames.site SCAM
both justpetgoods.com and stargames.site are scam factories from cyprus
Bob helping me
Bob is now in touch with me and is trying to solve my problem. He is a good help with all the miscommunication and problems that happened.
Support team was really helpful
Support team was really helpful. Specially Thanks to Nicholan
The customer service line was quick and…
The customer service line was quick and effective. They handled everything pretty well and a good amount of thanks to Zoe and Claire for helping me out.
Excellent
Your agent fedora helped quickly and answered all the questions I had ,she was very helpful thank you so much 🙂
Kate cancelled my account immediately
Kate cancelled my account immediately. This platform try to deduct money from me.
Diasy Assistance
Was feeling frustrated with different emails giving me different cancellation dates.
Daisy reached out to me to assist me with the cancellation and refund. I feel am in good hands to resolve this.
The service was good & fast
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