We were connected with Lyndon Beadle from Just Move In to help sort out our energy bill transfers and other utilities. He has been very patient throughout the whole process and took the time to ex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our conversation with Nadia was very informative and transparent. She talked us through the whole process of setting up payments for our bills and eased a lot of pressure that was piling up prio... See more
Company replied
So pleased with the service I had from Daryl. It took all the anxiety out of setting up utilities, broadband and council tax for my new home. One relatively quick call sorted it all out! Daryl is know... See more
Company replied
So there I was sat at home, all disabled n that. Feeling completely overwhelmed until out of nowhere, ray burst into my life like his namesake in the dark. Courteous, polite, helpful. Three powerful a... See more
Company replied
Company details
- Housing Utility Company
- Energy Supplier
- Home Insurance Agency
- Moving and Storage Service
- Phone and Internet Service
- Price Comparison Site
Written by the company
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Contact info
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, United Kingdom
- 01202 022 448
- move@justmovein.com
- justmovein.com
4.9
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful understanding
Very helpful understanding, answered all questions and gave me all information required to help my move go smoother
30 March 2026
Unprompted review
Reply from Just Move In
Dear Tony,
Thank you for taking the time to share your experience. We are pleased to hear that you found the support helpful and that all your questions were answered clearly.
Providing thorough and understanding guidance is something we prioritise, so it is great to know this helped make your move smoother. We appreciate your feedback.
Kind regards,
Danielle
Really made the move in process so much…
Really made the move in process so much easier and clearer and having Ray set everything up for me and explain the steps and sort it all out for me made all the difference. Thank you!!!
30 March 2026
Unprompted review
Reply from Just Move In
Dear Beth,
Thank you for your kind words. We are delighted to hear that your move-in process felt easier and clearer with the support provided.
It is especially pleasing to know that Ray was able to guide you through each step and take care of the arrangements. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Ray was fantastic and really helpful…
Ray was fantastic and really helpful made everything really easy for us. Thank you
28 March 2026
Unprompted review
Reply from Just Move In
Dear Hannah,
Thank you for your review. We are pleased to hear that Ray made the process straightforward and easy for you.
Providing clear and supportive assistance is at the heart of what we do, so it is great to know this was reflected in your experience.
Kind regards,
Danielle
I just spoke with Will who was very…
I just spoke with Will who was very helpful in setting up all my services. A very comprehensive service. Thank you.
27 March 2026
Unprompted review
Reply from Just Move In
Dear Steve,
Thank you for your feedback. We are delighted to hear that Will was able to assist you in setting up your services and provide a comprehensive experience.
Making the process smooth and efficient is something we strive for, so it is rewarding to know this was your experience.
Kind regards,
Danielle
So easy
Rio was amazing. Super helpful and as a first time mover was so understanding of me not knowing anything and gave me the best recommendations and talked me through every option multiple times. Has been a stressful move and Rio made it easier. One less thing and only took 30 minutes
27 March 2026
Unprompted review
Reply from Just Move In
Dear Paige,
Thank you for such a thoughtful review. Moving for the first time can feel overwhelming, so it is wonderful to hear that you felt supported and guided throughout the process.
It is especially pleasing to know that Rio took the time to explain your options clearly and helped make things easier during a stressful time. We appreciate you sharing your experience.
Kind regards,
Danielle
Reply from Just Move In
Dear Chris,
Thank you for your feedback. We are pleased to hear that Phil provided a quick and efficient service.
Ensuring everything is handled promptly and smoothly is something we aim for, so it is great to know this was your experience.
Kind regards,
Danielle
Really helpful
Really helpful, Ray talked me through and explained everything clearing for me to understand
27 March 2026
Unprompted review
Reply from Just Move In
Dear Jack,
Thank you for your kind review. We are glad to hear that Ray was able to explain everything clearly and guide you through the process in an easy-to-understand way.
Providing clear and supportive communication is very important to us, so we appreciate you taking the time to share your experience.
Kind regards,
Danielle
Ray was awesome
Ray was very personable, helpful and profession. It was a pleasure to work with him.
26 March 2026
Unprompted review
Reply from Just Move In
Dear Nathan,
Thank you for your kind feedback. We are pleased to hear that Ray made such a positive impression and that you found him personable, helpful and professional throughout your experience.
It is great to know that working with him was a pleasure and that you felt well supported. We appreciate you taking the time to share your thoughts.
Kind regards,
Danielle
Spoke with a chap called Will who was…
Spoke with a chap called Will who was very patient and helpful in finding the right deals for the specific property I am moving to. Agreements in place over the phone, all in all very efficient. Would recommend.
26 March 2026
Unprompted review
Reply from Just Move In
Dear Mitchell,
Thank you for your review. We are delighted to hear that Will was patient and helpful in finding suitable options for your new property. Ensuring everything is clearly explained and efficiently arranged is something we aim for in every interaction.
It is encouraging to know that the process felt straightforward and that everything was agreed smoothly over the phone. Your recommendation is much appreciated.
Kind regards,
Danielle
Excellent customer Service
I was very impressed with this service. The contact was amazing and they rang when they said they would. They were thorough with the information they gave me.
They were extremely helpfull. Nothing was too much trouble..perfect!
I would highly recommend
25 March 2026
Unprompted review
Reply from Just Move In
Dear Wendy,
Thank you for your thoughtful feedback. We are very pleased to hear that you were impressed with the service and that communication was consistent and reliable throughout.
Providing thorough information and being available when expected are key parts of what we do, so it is reassuring to know this was reflected in your experience. Your recommendation is greatly appreciated.
Kind regards,
Danielle
Really friendly and helpful
Really friendly and helpful. To the point and knowledgeable.
25 March 2026
Unprompted review
Reply from Just Move In
Dear Nathan,
Thank you for taking the time to leave your review. We are glad to hear that you found the service friendly, helpful and easy to follow.
Delivering clear and knowledgeable support while keeping things straightforward is something we always strive for. We appreciate your feedback and are pleased we could assist.
Kind regards,
Danielle
William was great
William was great! He displayed very clear and effective communication. He was very informative and helpful, providing me with options and what may work best for me and my situation.
Overall amazing service that has made an otherwise stressful time that much easier!
Definitely recommend!
25 March 2026
Unprompted review
Reply from Just Move In
Dear Lara,
Thank you for your kind words. We are delighted to hear that William provided clear and effective communication, along with helpful guidance tailored to your situation.
It is especially pleasing to know that the service helped ease what can often be a stressful time. Your recommendation means a great deal to us, and we appreciate you sharing your experience.
Kind regards,
Danielle
Amazing Service
I spoke with Phil today, and I genuinely couldn’t have asked for a better experience. He was incredibly informative, helpful, and made me feel confident that I was making the right choices for my utilities, broadband and insurance for my new home.
He explained everything clearly and in great detail, which made the whole process feel straightforward and stress-free. Thanks to Phil’s support and advice, my move has been much easier. He arranged everything I needed, so I don’t have to worry about contacting multiple companies—everything is already set up and ready to go.
I really appreciate his help and would highly recommend Just Move In to anyone moving home.
23 March 2026
Unprompted review
Reply from Just Move In
Dear Emma,
Thank you for such a detailed and thoughtful review. We are delighted to hear that your experience with Phil was so positive and that you felt confident in the decisions made for your new home.
Ensuring everything is clearly explained and arranged in advance is an important part of making the moving process more manageable, so it is wonderful to know this made a difference for you. We truly appreciate your recommendation and your kind words.
Kind regards,
Danielle
Clear communication
Clear communication, and answers to questions when I didn’t understand something
23 March 2026
Unprompted review
Reply from Just Move In
Dear TJ,
Thank you for your feedback. We are pleased to hear that you found the communication clear and that your questions were answered when you needed further clarification.
Providing straightforward and supportive guidance is something we prioritise, so it is reassuring to know this came through in your experience. We appreciate you taking the time to share your thoughts.
Kind regards,
Danielle
Ray was exceptionally helpful with…
Ray was exceptionally helpful with dealing with the change of my utilities. He was careful to explain everything and got me some good deals. A very happy customer, thank you.
23 March 2026
Unprompted review
Reply from Just Move In
Dear Tracey,
Thank you for your kind review. We are pleased to hear that Ray was able to support you effectively with your utilities and ensure everything was clearly explained along the way.
It is great to know that you felt well looked after and that the outcome left you happy with the service provided. We appreciate you sharing your experience with us.
Kind regards,
Danielle
Reply from Just Move In
Dear Warren,
Thank you for your kind feedback. We are pleased to hear that you found the service both professional and knowledgeable, and that your experience was a positive one overall. Providing clear and supportive assistance is something we consistently aim for.
It is encouraging to know that this came across during your interaction. We appreciate you taking the time to share your thoughts and hope to be of help again in the future.
Kind regards,
Danielle
Seamless experience
Seamless experience. Quick and easy, everything was explained in great detail.
19 March 2026
Unprompted review
Reply from Just Move In
Dear Nontsikelelo,
Thank you for your kind feedback. We are pleased to hear that you found the experience seamless and that everything was explained clearly and in detail. Making the process straightforward and easy to follow is something we place great importance on.
It is reassuring to know that the service met your expectations and helped simplify your move. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Flawless service
Ray was an absolute delight to speak to, great people person to have a laugh with and went above and beyond the call of duty to make sure everything went smoothly for us, saved us both time and money with his help, couldn’t thank him enough for his efforts !!
19 March 2026
Unprompted review
Reply from Just Move In
Dear Lewis,
Thank you for such thoughtful feedback. It is wonderful to hear that your experience with Ray stood out in such a positive way. Providing both practical support and a personable approach is something we value, so it is especially rewarding to know this made a difference for you.
We are pleased that everything went smoothly and that you felt well supported throughout. Your comments will certainly be shared with Ray, who will appreciate the recognition.
Kind regards,
Danielle
AMAZING EXPERIENCE
I would give them 7 stars if I could. AMAZING company, They made an otherwise stressful moving in process such a breeze for me. Vicki who managed the process for me is a gem. Ask to speak to her, thank me later!
16 March 2026
Unprompted review
Reply from Just Move In
Hi there,
Thank you for your generous review. We are delighted to hear that your experience felt so positive and that the process was made much easier during what can often be a stressful time.
It is particularly lovely to know that Vicki provided such attentive support throughout. Ensuring our customers feel guided and reassured at every step is a key part of our service, and your feedback reflects that well.
Kind regards,
Danielle
Ray made it really easy to understand…
Ray made it really easy to understand everything and was very clear with all his information, he’s managed to save us quite a bit of money too. Highly recommend
19 March 2026
Unprompted review
Reply from Just Move In
Dear Mrs McKenzie,
Thank you for taking the time to share your experience. We are pleased to hear that Ray was able to explain everything clearly and make the process easy to understand. Clarity and transparency are essential, so it is great to know this came across in your interaction.
We are also glad that the support provided proved beneficial and helped make things more efficient for you. Your recommendation is very much appreciated.
Kind regards,
Danielle
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