Just Mortgages Reviews 

Raymond took what could have been a complex application and fought to turn it into a success, something we’d never have managed on our own. Solid, knowledgeable and kept us up to date throughout. Went above and beyond to get things done. Can’t ask for more!

Arron is very knowledgeable and very efficient and fast in responding and communicating through out the process. Thank you, Kathleen

Our experience with Emma Gascoinge is very positive, I really felt that she was interested in the case and arranging everything in the best possible offer for us! In one word Emma made us feel like we were her only costumer for her!
Highly recommend

Andrew is awesome. Was just sitting at the back while Andrew sorting everything in order.

I would like to thank Silwia for explaining everything for my mortgage advise she is very good at her job and helped me with the shared ownership which will hopefully be approved very shortly with her experience .thanks again would definitely recommend you and the company.

Emma Gascoigne has been so helpful, efficient and super quick to get on the case whenever I’ve needed anything. Would definitely recommend

Ary was very helpful when I wanted to remortgage. He was very efficient submitting documents and supporting any questions I had.

Hope Gladwin was super helpful and knowledgeable.

Nadia was absolutely amazing throughout and is very fast in responding emails. She has made our journey absolutely easy without her this would have been really difficult. Hopefully with her help we will soon be stepping in our new home soon. I.A. Thank you

Waqas Saeed

Great experience with John again. He has been fantastic and very helpful with our remortgage, we are very greatful for his help. We will see him again. Big thank you.

I was recommended to JustMortgages by my Estate Agent. It was 13th of March when I got my offer accepted on a new build (ready to move). I asked the EA if we could be fast as I had hopes to beat the stamp duty deadline and they said it might be possible if I went with "their guys". The initial process was ok, although I was annoyed that they were overselling insurance when I clearly had coverage from my employer benefits. Nevertheless, the problems started happening on their interactions with the lender (HSBC) on my behalf. The lender never approved my application and keep asking for additional documents because they didn't like the wording on my employment contract (which is a standard American multinational contract). Even though I appealed many times, JM took the lender's side and said I would have the same issue with any lenders. In the end, after wasting almost 3 weeks, I decided to go on my own and get a mortgage directly with a lender. To my surprise, I had my offer approved in less than a week, no questions asked about the contract. Also I got a better rate than HSBC / JM were offering, which makes me both happy and mad, as if I got this approved in less than a week, I could have beaten the stamp duty deadline without JM in the way. I've requested my money back, but they are being as efficient at refunding me as they were at getting my mortgage approved. Huge disappointment. Lesson learned: go directly to the lenders!

Great experience with Jon Leyshon again today . Jon is very approachable and never gives you any misleading or false information. Will be referring my son to Jon to sort his mortgage out shortly soon . Cheers Jon 👍

Jon has been fantastic and extremely helpful with our remortgage. Will definitely be using Just Mortgages again. Highly recommend Jon Leyshon at Just Mortgages

Our experience with JustMortgages was disappointing due to the complexity of our case. The initial lender discovered that the flat required work to become liveable, and the vendor refused to undertake the repairs, selling the property “as seen.” This necessitated extensive negotiations and a deeper search to find a suitable lender. While the broker initially provided proactive daily updates, their communication gradually became reactive, shifting to weekly and eventually monthly updates. It seemed our case was deemed too time-consuming and not profitable enough, leading to it being deprioritised. They didn’t advise us to seek alternative brokers, leaving us in limbo with no progress.

We ultimately switched to another broker, who secured a lender within a week—a stark contrast to the nearly three months spent with JustMortgages.

If we had gone with the other broker from the start, we could have finalised the process before the new stamp duty charges kicked in, saving a few thousand pounds.

I honestly can not thank Charlotte Innes enough. She has secured me a fantastic mortgage offer, she has been a massive support throughout the whole process and I can’t recommend her enough. Although a very stressful time for anyone moving house, Charlotte made it as easy as possible. Thanks again Charlotte I appreciate your help more than you will ever know

Arron did a great job finding the best mortgage for me and handling the mortgage application to successful completion. He was always happy to answer any of my questions and is professional and friendly. I have no hesitation in recommending Arron to others.

Me and my partner was trying to get on the property market and was unsure where to go, we was introduced to Hope who was so friendly and knowledgeable from the start, Hope made us feel at ease straight away, we have had lots of questions and have had them all answered, nothing is to much trouble. We are so lucky to have Hope help us on our mortgage journey we couldn’t be happier.

Recently had initial call with Laura.
Despite feeling nervous, Laura was fantastic at explaining our options in detail and making us feel extremely comfortable.

We now have a set plan, and look forward to moving forward and using Just Morgtgaes in the near future.

I just want to take a minute to say that Atthar Kazmi from Just Mortgages in Barking has been amazing since the first day I called to speak about my mortgage. The initial call happened exactly a week ago, and now a week later we have our new mortgage offer, as well as a re-mortgage offer too! I can’t believe the pace in which Atthar managed to get us both these offers and the level of professionalism he showed. Out of everything, what really stood out to me was how friendly Atthar is, he kept my mind at ease throughout the process and is still hanging on to help & advice all while the solicitors are completing their work too. This is the first time I have used Just Mortgages, and definitely not the last! Whoever is reading this review, please know that I can genuinely say that you are in good hands with Atthar & his team. Thank you Atthar for all you have done, you have been excellent.

Also to add, Atthar kept on top of the mortgage offer and reduced the monthly payments when Halifax dropped the rate. This is what I call going over and beyond for your customers! Thank you Atthar for staying on top of everything, you have truly been amazing.

We are in the process of viewing and offering on properties and nadia has been an absolute gem. Understanding things such as this can be daunting and difficult but she has been patient and made sure we are certain of the process. She has been quick at responding to our emails/phone calls and has gone above and beyond. We have no doubt that she will eventually get us moved into a new property soon. An asset to the company.