Service carried out by the engineer was beyond reproach. He talked us through what work he would be carrying out in an articulate and very knowledgable manner. In addition, he explained the methods in... See more
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See what reviewers are saying
Keiron arrived at the appointed time and without hesitation got straight down to the task of Gold Servicing my hot tub. He kept me updated and explained things as he progressed. Notwithstanding that... See more
Very pleased with chap who carried out service-very thorough and took time to explain any questions we had. Disappointed to find there was a fault with the wiring which should have been sorted on last... See more
Love our hot tub. Not got a bad word to say about 'Just Hot Tubs' from ordering and delivery to present day. A few teething issues but service department always very plesant, knowledgeable and help... See more
Company replied
Company details
Written by the company
We are an established hot tub retailer with almost 20 years of expertise helping our customers find their perfect hot tub. Shop online or come and see us to get a closer look at our extensive range of hot tubs on offer. All of our hot tubs come with free delivery and installation and most include 0% finance options to get you going with your new lifestyle as soon as possible.
Contact info
8 Trusham Road, EX2 8QH, Exeter, United Kingdom
- 01392 247466
- contact@justhottubs.com
- justhottubs.com
Very Impressed
From the start of our journey to the installation and commissioning of our new hot tub, Just Hot Tubs have been helpful, supportive and friendly. The service has been exceptional and we now have a brand new tub which the family can enjoy for years to come.
Can't recommend this company highly enough, well done.
10 June 2022
Unprompted review
Reply from Just Hot Tubs
Hi Rhys! Thank you for taking the time to leave us a review. I will make sure the comments are passed onto our team. We hope you enjoy your new spa and we are always here if you need any assistance :)
Great service
Technician arrived early. Completed the job with no fuss. Hot tub looks great again. Technician helped solve a menu issue. Very pleased.
7 June 2022
Unprompted review
Reply from Just Hot Tubs
Hi Julie! Thank you for taking the time to write us a 5* review. If you need assistance in the future, please do let us know :)
Another great service
Another great service, Ash was extremely helpful, reminding me of a query I had about programming the tub and worked out how to achieve what I was trying to do. He is efficient, thorough and a pleasure to deal with.
2 June 2022
Unprompted review
Reply from Just Hot Tubs
Hi Andrew! Thank you for taking the time to leave us a review. I will ensure your lovely comments are passed onto our technician :)
Fantastic team
Fantastic team starting from the salesman Russ through to the installaton technicians Scott and Marcus and the office team. Bewell hot tub installed today. B.W
Dr S
19 May 2022
Unprompted review
Reply from Just Hot Tubs
Hello Dr S! Thank you for taking the time to leave us a review and for your lovely comments regarding our staff. We hope you enjoy your spa :)
A fabulous company providing an excellent service!
We’ve just had our fourth service from this wonderful company and as always, everything was completed in a calm and professional, yet friendly manner. Our engineer Josh, was also here last week, to fix a problem with our hot tub and he is a true ambassador for Just Hot Tubs.
We are delighted to have a monthly service plan with this company and feel very supported, knowing they are always at the end of the phone.
18 May 2022
Unprompted review
Reply from Just Hot Tubs
Hi Dawn! Thank you for taking the time to leave us a 5* review. It is always greatly appreciated when we receive feedback regarding our services and I will make sure all of your lovely comments are passed onto our team :)
Brilliant service thank you.
5 May 2022
Unprompted review
Reply from Just Hot Tubs
Hello Paul! Thank you for taking the time to leave us a 5* review for our Gold Spa Service :)
Reply from Just Hot Tubs
Hi Sandra! Thank you for leaving us a 5* review. If you ever need assistance in the future, please let us know :)
Friendly, Efficient, Great Company
After looking through our options for Hot Tubs in the South West, we settled with Just Hot Tubs. Sales weren't over pushy and the quality of product shows that they dont have to be pushy - as it just works!
Communication of delays and installation date / time all good and arrived in good time for both the Site Survey and Installation. They were able to make adjustments to their tub / lib setup to fit into our area with ease.
Thanks again for everyone's efforts.
25 April 2022
Unprompted review
Reply from Just Hot Tubs
Hello Danny! Thank you for taking the time to leave us a 5* review. We hope you enjoy your spa :)
Service competed efficiently
19 April 2022
Unprompted review
Reply from Just Hot Tubs
Hello David! Thank you leaving us a 5* review for our Gold Spa Service :)
Reply from Just Hot Tubs
Hi Alan! Thank you for leaving us a 5* review :)
Problem free install
Arrived dead on time, installed with no problems, ran through everything we needed to know. Currently waiting for it to heat up enough to use. Can't wait.
13 April 2022
Unprompted review
Reply from Just Hot Tubs
Hi David! Thank you for taking the time to leave us a 5* review. We hope you enjoy your new tub! :)
Stress fee annual Gold service.
Our annual Gold service was performed by Scott this year and he did a thorough job in cleaning the tub itself and the cover as well as cleaning the individual jets and pumps. He even managed to clear the fountain of pine needles which had looked unsightly which had appeared an impossible task.
Nothing was too much trouble for him.
All in all a very good service and stress free experience!
13 April 2022
Unprompted review
Reply from Just Hot Tubs
Hi Howard! Thank you for taking the time to leave us a 5* review for your recent Gold Spa Service. I will make sure your kind comments regarding our staff member is passed on. We hope your enjoy your tub :)
Water pump
Arrived on time fitted a new pump and checked it was working. Couldn't fix the waterfall issue but are going to report the problem as it is a factory issue.
The guys were very helpful and friendly.
Would recommend this company.
12 April 2022
Unprompted review
Reply from Just Hot Tubs
Hi Colin! Thank you for taking the time to leave us a review and for recommending our services :)
It does what it says on the tin!!
Well what a service we have received. A company that does what they say they do. So unusual in this day and age. Reliable, prompt, courteous, fair, knowledgeable and exacting. Thank you
7 April 2022
Unprompted review
Reply from Just Hot Tubs
Hi Mr Sweeney! Thank you for taking the time to leave us a 5* review and for your kind comments regarding our service :)
Service and pump repair
Found Just Hot Tubs on line. They were professional and straight forward to deal with. Marcus, the engineer who came to repair and service our hot tub did an amazing job. He was knowledgeable, friendly and thorough.
7 April 2022
Unprompted review
Reply from Just Hot Tubs
Hi Edward! Thank you for taking the time to leave us a review. I will make sure your kind comments regarding our engineer is passed forward :)
Excellent service and would use again!
Excellent service, very experienced and friendly professional who carried out the annual service and answered all questions that I had satisfactorily. Thank you, would use again!
3 April 2022
Unprompted review
Reply from Just Hot Tubs
Hello Hardeep! Thank you for leaving us a 5* review for your annual service. If we can help in the future, please do let us know :)
Quick efficient work
The gentleman arrived and showed him into the garden to hot tub he got on with cleaning the hot tub and refilled tub I was busy with my disabled sons had not even realised he had left job done
1 April 2022
Unprompted review
Reply from Just Hot Tubs
Hi Jane. Thank you for taking the time to leave us a 5* review! We hope you enjoy your hot tub after our Gold Spa Service :)
Arrived early for the appointment
Arrived early for the appointment, and provided an excellent service.
31 March 2022
Unprompted review
Reply from Just Hot Tubs
Hi Nichola. Thank you for leaving us a 5* review :)
First class as always
First class as always, Would recommend them to anyone.
30 March 2022
Unprompted review
Reply from Just Hot Tubs
Hi Mark! Thank you for leaving us a review and for recommending our services :)
Very good service
30 March 2022
Unprompted review
Reply from Just Hot Tubs
Hi David! Thank you for leaving us a 5* review :)
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