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Rated 5 out of 5 stars

Response times are excellent. Just Host Me have been hosting my websites for over 15 years, and their standards are just as high now as they always have been. Thank you.

Rated 1 out of 5 stars

worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to b... See more

Company replied

Rated 5 out of 5 stars

I have had a reseller account with these guys for over a year now. I knew nothing about hosting but every issue, question (pathetic or not) that I have posed they have been spot on in their support ev... See more

Company replied

Rated 5 out of 5 stars

I’ve been using JustHostMe UK for years, and they’ve consistently delivered a fab service. Their support team are always knowledgeable in their replies and quick to advise on dealing with issues that... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Telecommunications Service Provider

Written by the company

At JustHostMe®, we offer quality UK Web Hosting and Website Security services. We also offer Domain Registration Services in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Response times are excellent

Response times are excellent. Just Host Me have been hosting my websites for over 15 years, and their standards are just as high now as they always have been. Thank you.

30 January 2026
Rated 5 out of 5 stars

Great hosting I've used for many years

Great hosting I've used for many years. Always fast and helpful support!

2 January 2026
JustHostMe logo

Reply from JustHostMe

Thank you so much for your kind words, Sam! We’re delighted to hear our hosting and support have served you well over the years. It’s always a pleasure to support you.

Kind regards,

Jeffrey

Rated 5 out of 5 stars

Customer service is excellent.

I have had a reseller account with these guys for over a year now. I knew nothing about hosting but every issue, question (pathetic or not) that I have posed they have been spot on in their support every time! I could not be happier with the service I receive, and it's not unusual for the MD to be answering support tickets! I would have no hesitation in recommending JustHostMe.

2 December 2025
JustHostMe logo

Reply from JustHostMe

Hi Simon,

Thank you so much for your kind words! I’m thrilled our support has been helpful and that you’re happy with your reseller account.

I enjoy being hands-on with support, so it’s great to know it makes a difference. Your recommendation means a lot, and I look forward to continuing to support you as your business grows.

Kind regards,

Jeffrey

Rated 1 out of 5 stars

worst hosting ever

worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to be told 'don't worry it was a brief outage'. moving away immediately.

23 October 2025
Unprompted review
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Reply from JustHostMe

Thank you for your feedback, Krystian.

We appreciate that you’ve been hosting with us since July 2020. As we haven’t seen any other problems reported during this time, we’re sorry to hear that this single issue has led you to switch providers.

As we discussed over live chat, using only two of the four name servers meant reduced DNS redundancy; using all four would have prevented the problems experienced. You were also using private rather than our public name servers, so any IP changes had to be managed by you.

Shared hosting isn’t intended for high-volume, business-critical applications; VPS or dedicated hosting is recommended. We also note that your email is hosted externally. For critical domains, monitoring services can help detect issues early.

We value your past custom and wish you all the best.

Kind regards,

Jeffrey

Rated 5 out of 5 stars

Been using JustHostMe UK for years...

I’ve been using JustHostMe UK for years, and they’ve consistently delivered a fab service. Their support team are always knowledgeable in their replies and quick to advise on dealing with issues that crop up when I muck about behind the scenes. The reliability of their hosting has been outstanding, and their expertise really shows in how smoothly everything runs. Because of this, I continue to trust them for new purchases and services. Highly recommended!

27 September 2025
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Reply from JustHostMe

Thank you, Iain, I really appreciate your kind words and your continued trust in us over the years. It's great to hear the team and service are hitting the mark for you. Kind regards, Jeffrey

Rated 5 out of 5 stars

The swift response and solution to…

The swift response and solution to problem, indeed it is a top-notch compare to others.

7 August 2025
Unprompted review
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Reply from JustHostMe

Hi David, thank you for your kind words. We're delighted we were able to assist you and provide a solution. Kind regards, Jeffrey

Rated 5 out of 5 stars

The best company been with them over 25…

The best company been with them over 25 years. Customer service is second to none, thoroughly recommended

8 April 2025
JustHostMe logo

Reply from JustHostMe

Hi Nia, thank you for your continued business and your positive feedback regarding our customer service. Kind regards, Jeffrey

Rated 5 out of 5 stars

Great Hosting Company

Incredibly easy to set up, reasonably priced.

We have used JustHostMe for several years and never had any issues. Any enquiries are answered quickly and clearly.

6 December 2024
JustHostMe logo

Reply from JustHostMe

Thank you for your continued custom and 5* review, Leslie.

Kind regards, Jeffrey

Rated 5 out of 5 stars

Great company

Great company, solid hpsting, good support, ideal

18 November 2024
JustHostMe logo

Reply from JustHostMe

Thank you for your 5* review, Ian.

Kind regards, Jeffrey

Rated 2 out of 5 stars

One of my clients changed their…

One of my clients changed their provider of IT security services and as a result my email was blocked. When I raised this with JustHostMe, I was told they couldn't do anything about it as the block was for a range of IP addresses. All they 'offered' me was to pay an extra £2.99 per month for an"Outgoing Filter" service, which I've done, but this hasn't actually solved my problem. Surely this service to prevent me inadvertently sending spam, should be provided as standard?
Only positive was that I did get a quick response to my query.

27 October 2024
JustHostMe logo

Reply from JustHostMe

Hi VA,

I am sorry to hear about your mail delivery issue. As mentioned, UCEPROTECTL3 lists IP ranges. Some of our IPs are within an IP range that UCEPROTECTL3 has in their block list. Even though our IPs are clean, UCEPROTECTL3 is blocking them because they have listed the IP ranges. We have suggested you route your outbound e-mail through SpamExperts instead. I will contact you now to make sure it's configured correctly.

Kind regards,

Jeffrey

Rated 5 out of 5 stars

Great company!

Great company. I've hosted 2 websites with them, one for about 10 years now and I've been really happy with the service. Recently wanted to change the domain name of a site and they helped me easily move everything over to the new domain - really helpful and quick coming back to you! Highly recommend!

30 August 2024
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Reply from JustHostMe

Thank you for your continued custom and 5* review, Lizz. I will pass on your positive feedback to the team.

Kind regards, Jeffrey

Rated 5 out of 5 stars

Does what it says on the tin

I was looking for an escape route from the awful Tsohost/GoDaddy and JustHostMe gave me exactly what I wanted, namely straightfordward UK-based cPanel shared hosting. So far everything has "just worked" as I expected, which is as it should be but such a rarity.

8 August 2024
JustHostMe logo

Reply from JustHostMe

Thank you for your 5* review, LBW. I will pass on your positive feedback to the team.

Kind regards, Jeffrey

Rated 5 out of 5 stars

Excellent service from JustHostMe

JustHostMe were recently recommended to me by someone else in my trade, as I was looking to change my web hosting company. After deciding to go with JustHostMe I found them (Jeff) to be very helpful & the transition went smoothly. I was particularly impressed that communication, & even the change over process, from my previous web host, was done out of normal office hours & weekend, which I didn't expect. However, this shows me that, although it's a small company, they are extremely customer focused.

19 April 2024
JustHostMe logo

Reply from JustHostMe

Thank you for your review, Adrian. I am delighted I was able to help you move your web hosting to us. We are extremely grateful for your custom. Kind regards, Jeffrey

Rated 5 out of 5 stars

very professional hosting so far we…

very professional hosting so far we will update after three months as well on trust pilot

so far no complain on hosting very smooth

13 April 2024
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Reply from JustHostMe

Thank you for your review, Muhammad. I am happy everything is running smoothly for you. We are always here if you need any help. Kind regards, Jeffrey

Rated 5 out of 5 stars

Reliable Hosting & Nice Service

JustHostMe provides top notch support and transparent pricing. They're quick to solve tech issues and guide through setups. With their excellent service, they keep customers happy and coming back. Highly recommended for reliable web hosting.

10 April 2024
Unprompted review
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Reply from JustHostMe

Thank you for your great feedback, Tilly. We appreciate your continued custom. If you ever need any assistance, please let us know. Kind regards, Jeffrey

Rated 4 out of 5 stars

Great customer support.

Really responsive to an inquiry and very helpful support.

7 April 2024
JustHostMe logo

Reply from JustHostMe

Thank you for your review, Giles. We pride ourselves on delivering excellent customer service and it's great to hear your positive feedback. Kind regards, Jeffrey

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