JustGoodGlasses Reviews 

967
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the sturdiness of frames and clarity of lenses, often exceeding expectations compared to high street options. People also highlight the exceptional service, finding the ordering process easy and the communication clear, all offered at a very reasonable price. Many appreciate the great value for money and the overall positive experience. Reviewers frequently commend the quick turnaround times and prompt delivery of orders. The company's reglazing service is particularly valued, allowing customers to update existing frames with new prescriptions efficiently and to a high standard. People also found the process for ensuring a perfect fit, like photo submission for PD measurements, to be very helpful.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing delight and satisfaction with... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with... See more

Order

Customers consistently note positive experiences with order, highlighting the brilliant communication and... See more

Price

Consumers find price to be positive, with many reviewers highlighting the affordability and great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my prescription sunglasses from JustGoodGlasses. The ordering process was straightforward, and entering my prescription details was quick and easy. I was a little nervous... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Website very easy to use. Uploaded prescription and had the sunglasses delivered very quickly. Highly delighted with them. Substantial frames, exactly like the picture on site. Wor... See more

Company replied

Rated 5 out of 5 stars

I've ordered two pairs of varifocal glasses from this company and I've been really impressed by the quality. For varifocals, they include an additional step of sending you the blank frames with carefu... See more

Company replied

Rated 5 out of 5 stars

Great varifocal sunglasses at a reasonable price. The nearest to wraparound you could get. Previous wraparound sunnies from another retailer had very bad lower lens distortion that made my bike han... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Quality on trend prescription glasses and sunglasses online with 100% satisfaction guarantee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

967 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(967)

198 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just Good Just got BETTER.

Informative and detailed website, easy to scan and order. Feedback regarding order placed was informative, and delivery of order was very swift considering expected postal delays over festive period. Excellent product and service, well done and thank you.

2 January 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Mike, Thank you for your great review. I'm pleased to hear you had excellent service with us and you found our website easy to order.

Rated 5 out of 5 stars

Good service

Good service

2 January 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Azeem, I'm pleased to hear you had good service with us. Thank you for your kind review.

Rated 5 out of 5 stars

Amazing amazing amazing great customer…

Amazing amazing amazing great customer service, affordable price and speedy delivery. Jon was brilliant was great and helpful about my concerns and responded over calls and email promptly. Will use them again and truly recommend if you need reglaze lenses!

2 January 2026
Unprompted review
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Reply from JustGoodGlasses

Hi Avani, I'm very pleased to hear your are happy with your reglaze and had amazing customer service with us. Thank you for leaving us a great review.

Rated 5 out of 5 stars

I now have the best snooker glasses…

I now have the best snooker glasses I've ever had. Easy to order and quick to arrive.

3 December 2025
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Reply from JustGoodGlasses

Hi David, I'm pleased to hear you it easy to order on our website and they were quick to arrive. Thank you for your great review.

Rated 5 out of 5 stars

Snooker Specs

Very good quality Snooker specs. Arrived before the estimated date which was amazing, definitely recommend

4 December 2025
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Reply from JustGoodGlasses

Hi Jasmine, Thank you for your kind review. I'm glad to hear your glasses arrived before the estimated date.

Rated 5 out of 5 stars

good value and excellent service.

Fast and efficient. There is certainly no need to pay ridiculous amounts for glasses when you can use Just good glasses.

3 December 2025
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Reply from JustGoodGlasses

Hi John, Thank you for your great review. I'm pleased to hear you had excellent service with us and you found us to be good value.

Rated 5 out of 5 stars

You did exactly what I asked for…

You did exactly what I asked for without fuss or delay
I didn’t believe this could be done without visiting a high street store, who by the way messed my 2 previous purchases, thank you very much

4 December 2025
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Reply from JustGoodGlasses

Hi John, I'm pleased to hear we did exactly what you asked for. Thank you for your great review.

Rated 5 out of 5 stars

Very efficient company

Everything was easy and handled quickly and efficiently. Really good service.

2 December 2025
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Reply from JustGoodGlasses

Hi Jan, Thank you for your great review. I'm pleased to hear you had really good service with us.

Rated 5 out of 5 stars

Fab prescription sunglasses and great service

This is the first time ordering glasses online and first time using Feel Good Glasses and I’m really impressed with the prompt service (placed order 3rd Dec, arrived 6th Dec) and the quality of my sunglasses. Will definitely order again and recommend to friends and family.

6 December 2025
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Cassidy, Thank you for your fantastic review. I'm pleased to hear you are impressed with our service. We will look forward to making your glasses in the future.

Rated 5 out of 5 stars

Excellent Service.

Had two pairs of new lenses made up for my Ray Ban frames. Whole process was handled very well and had completed glasses returned within a week.
Vision is great with new lenses.
Will certainly use again.

28 November 2025
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Reply from JustGoodGlasses

Hi David, Thank you for your kind review. I'm pleased to hear your new lenses are great.

Rated 5 out of 5 stars

Good quality product

Good quality product, reasonably priced and prompt delivery. Recommended!!

2 September 2025
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Reply from JustGoodGlasses

Hi John, Thank you for taking the time to leave us a kind review and 5 stars.

Rated 5 out of 5 stars

UV-Protection Sunglasses + Subcription

I ordered Sunglasses with UV Protection and with mums prescription since she needs glasses when she goes outside to block the UV rays hitting her eyes as much. She absolutely loved the quality of these glasses and they work exactly as she was wanting them to. Amazing service and highly recommend.

25 November 2025
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Reply from JustGoodGlasses

Hi Jo, Thank you for your great review. I'm pleased to hear your mum loved the quality and they work exactly as needed.

Rated 5 out of 5 stars

Very efficient

Very efficient. Good price. Ordering prescription sunglasses was easy, sent a copy of my prescription no problems. Delivered safely in good time.
Would use again

24 November 2025
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Reply from JustGoodGlasses

Hi Larry, Thank you for your kind review. I'm pleased to hear you found it easy to order with us.

Rated 5 out of 5 stars

Excellent value

Excellent value, delivered early and exactly as they should be. Five stars.

24 November 2025
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Reply from JustGoodGlasses

Hi Peter, Thank you for your great review and leaving us 5 stars.

Rated 5 out of 5 stars

Glasses arrived within a few days

Glasses arrived within a few days. Was very pleased at how they look and I needed to do no adjustments,they fitted perfectly. Glasses came with nice sturdy box which I wasn't expecting. As I only need glasses for watching TV I didn't want to pay for an expensive pair at my regular optician.The price I paid for these really good glasses is amazing and i would not hesitate to recommend anyone buying from Justgoodglasses.

15 November 2025
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi John, Thank you for your fantastic review. I'm pleased to hear you are happy with them and they fit perfectly.

Rated 5 out of 5 stars

Really happy.

Really happy.
Quick and easy to order.
Received my items , both prescription sunglasses and distance glasses.
Look great and of good quality

6 December 2024
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Reply from JustGoodGlasses

Hi Steve, Thank you for your great review. I'm pleased to hear you are really happy with your glasses and sunglasses.

Rated 5 out of 5 stars

All good..

My glasses were reglazed to a high standard at a reasonable price, representing a fraction of the typical cost. What's not to appreciate about that? A job well done.

27 May 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi, Thank you for your kind review. I'm pleased to hear you are happy with your reglaze.

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