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JustFashionNow Reviews 

6,538
•
TrustScore 3.5 out of 5

3.7

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform extremely easy to use, appreciating the smooth navigation when browsing clothing collections and placing their purchases. Many people also appreciate the wide selection of stylish and colorful items available at very reasonable prices. Some reviewers were not happy with the poor quality of the fabric and items that did not match the online photos. Some people also noted that clothing sizes can vary significantly between different manufacturers, making it difficult to find the right fit. A few customers additionally experienced issues trying to obtain returns or detailed material information when needed.

What people talk about most

Product

Consumers find product experiences to be mixed regarding quality and accuracy. Many reviewers praised the... See more

Order

Customers had ambiguous experiences with order processes, reflecting mixed opinions. Many reviewers praise... See more

Quality

Customers consistently note ambiguous experiences with quality regarding the items received. Many reviewers... See more

Price

Users describe ambiguous interactions with price, as opinions are divided among shoppers. Many consumers... See more

Website

Clients share positive opinions on website, highlighting that it is very easy to shop and navigate to place... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found the web page exciting with so many products to see. The ordering was quite simple and straightforward. I can’t wait for the order to arrive.

Rated 4 out of 5 stars

Ilovethe quick response to get the order packed for shipping. My only issue I have is the website is not easy to use. I couldn’t find my shopping bag if I went back to look at something else.

Rated 4 out of 5 stars

i would give 5* but there is no one to ask a question of...for example a sweater was described as "knitted" but fabrication was not listed. also sizes are so varied...have to carefully look at all... See more

Rated 5 out of 5 stars

Somehow one of my items duplicated showing three of the same in my order. Just Fashion gave me the option of replacing the two items or having a refund. Very good customer service.

Company details

  1. Clothing Store
  2. Clothes Market
  3. Dress Store

Written by the company

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price! JFN focuses on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants. JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts! Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices! Website: https://www.justfashionnow.com/ APP:https://justfashinnow.onelink.me/hWkv/kefu1124

Contact info

3.7

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.7

All reviews

(6,538)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

JFN has beautiful clothes at very…

JFN has beautiful clothes at very reasonable prices. Your clothes are colorful, stylish, most are made of wrinkle-free, washable material, and are very well made. The only thing I'm not happy with are the extremely high shipping costs. I personally prefer free shipping no matter how much the order costs.

23 September 2025
Unprompted review
Rated 3 out of 5 stars

I really do not like to rate prior to…

I really do not like to rate prior to receiving the item.
I can then comment on quality, shipping time, and determine any issues I may or may not had with the item………I will review at that time

17 September 2025
Unprompted review
Rated 5 out of 5 stars

The ease easy to navigate of using website

The ease of using website. Selection and sizes are great. The only thing I was not able to do was product review to see what product is made of and how to clean. It would not open on any item I purchased

16 September 2025
Unprompted review
Rated 1 out of 5 stars

I want to return some items

I want to return some items, I get so far on the returns form, but then there is no next step in order to get the authorisation and address to send them to.
I have emailed support 5 times and they have not replied to me.

26 August 2025
Unprompted review
JustFashionNow logo

Reply from JustFashionNow

Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.

Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.

Upon checking, our colleague has previously replied to you before. Please check your mailbox, maybe it is in the spam folder.

All inquiries will be responded to within 24 hours. Please check your mail box.

We are committed to providing our customers with a hassle-free returns process.

Upon checking, we didn't receive your return request of this order before.

If you need to return, you may check our return policy and how to return via https://www.justfashionnow.com/information/returns

Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.

If you need assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Timmy
JUSTFASHIONNOW

Rated 1 out of 5 stars

Bulit

*JustFashionNow Review .
JustFashionNow is an online fashion retailer offering trendy and affordable clothing. While some customers praise the stylish designs and low prices, many complain about long shipping times, inconsistent sizing, and poor customer service. Quality can be hit or miss, so it's best to read reviews and order carefully.

29 August 2025
Unprompted review
JustFashionNow logo

Reply from JustFashionNow

Dear Customer,

Thank you for letting us know about the issue regarding your shopping experience. We apologize for any confusion or inconvenience this has caused you.

Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.

Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.

Please kindly know Size varies from specific items on our website but is not standard US size. Usually, customers need to use the “size chart “ with measurement details to determine their ideal size better.Please be noted that as all the dimensions are measured manually, it is not deemed as wrong if the deviation is 1~3cm.

Our team is committed to processing and delivering orders as soon as possible, but due to peak shopping season, it will take longer to prepare item.

Upon checking, some items are among our best-selling products, which contributed to the delay before shipping. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.

If you need assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Timmy
JUSTFASHIONNOW

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