Justfashion Reviews 290

Thank you Elsa for your response.really helpful

I experience a great communication, and very well àccomodating about questions and they answer it very nicely..

Imani helped me with my case, with patience they explained every step.

I had a great experience because as soon as i reach out and gave all the reasons why I would like to cancel my membership account. Faye helped me she replied back and re assured me she will help me. I am so happy my issue will resolve. Great service thank you.

I really appreciate your support thanks for all

Bob has been in contact and acted on this very quickly i am very impressed as i aas not aware that i would of had money taken out my account. Bob has been very very helpful and I would recommend him excellent customer service.

Hi, I have been waiting for my refunds for an unauthorized transactions that took place for more than 3 or 4 times. This company has been promising to refund me from the beginning of May 2025 but until today still no payment.
As I informed them that I will take this issue up legally and I got an email from Jeremy stating "Once review is submitted, payment is made within 3-7 business days. If you have any further questions or need assistance, feel free to reach out to me directly.

Best regards,
Jeremy - Escalation Team
Focused on solutions - [Support #21]"
Jeremy I have sent the review now can I get my money back.
I don't know how can one rate somebody's service that is not yet rendered. But by the way I have done what you said I must do.
Thank you
From Mbali

I regret to change m'y opinion about JustFashion which in the begining seemed interesting to me but then layer on I realised that I was trapped or scammed. They started taking money from my crédit card account....refused to refund dispite of my regular demands.
So, I would not recommend anyone to get involved in their bogus offers..
Regards
Nanda Gurungm

Great response

Good service by ANN

Elsa has treated me well, although it was difficult to unsubscribe and I hope they don't charge me anything, as Elsa told me.

At was not good

Jeremy in customer service is awesome, delt with my problem professionally and solved it in time.
Thanks Jeremy

I'm really happy about how my issue is being handled by Kurt.
Very kind and understanding.

False advertising I clicked on a link to buy some aftershave on TikTok and after purchasing I found that I had been tricked into buying a digital subscription. The company are now offering me a refund if I leave a review so obviously being a law abiding English gentleman here is my honest review.

This company signed me up, via a pop up , takes your money directly from your bank account.
I cancelled the same day 6 months later still taking money directly from my account now say they are credits and can not be refunded! Although membership was cancelled in January. Be careful!!!!

This company poses as other companies to gain access to bank accounts, has happened to me, unauthorised transaction from this company please don't trust them, disgusting fraudsters....they say u have signed up and become as member, all a big fat lie, beware peeps

Grace was a huge help sorting my refund. I'll be waiting the 7 days for the refund. Thank you 😊

Elsa was efficient and courteous
Pleasure in dealing with your establishment