My daughter was tricked into joining, not understanding that it was a subscription. When we tried to shop for the credits we accidentally bought, they never sent the things we ordered. Customer servic... See more
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See what reviewers are saying
Read the fine print! It is vital to read the fine print and be aware they will draw money from your card unless you specifically say you want to skip shopping for the month. Also, every time I have... See more
Company replied
JustFab Sverige has some good aspects, like quality products and fast delivery, but there are some issues to be aware of. The subscription model requires you to skip each month if you don't want to be... See more
Company replied
Worst website ever and they lure you into a VIP membership which you have to pay $40/40€ every month unless you remember to skip every month (another horrible feature they have on their website). Fu... See more
Company replied
Company details
About JustFab Sverige
Information provided by various external sources
Om JustFab: Skor, väskor och jeans. Det är väl knappast någon hemlighet att kvinnor gillar livets alla vackra ting och att leva ett FABulöst liv med allt vad det innebär. JustFab kombinerar lyxen av en personal shopper med ett stort utbud av trendiga skor, väskor och jeans i hög kvalitet och till låga priser – en kombination som skapar en oförglömlig shoppingupplevelse.
Varje månad handplockar våra stylister ett skräddarsytt urval av skor och väskor till alla våra medlemmar, anpassat efter deras egen smak och stil. JustFabs garderob är alltid välfylld med säsongens senaste trender. Från neutrala toner till starka färger och gnistrande metaller – JustFab har alla Must-Haves. Framhäv din känsla för stil i snygga boots och stövletter eller visa din kvinnliga sida i höga stilettklackar eller eleganta pumps.
Varje månad handplockar våra stylister ett skräddarsytt urval av skor och väskor till alla våra medlemmar, anpassat efter deras egen smak och stil. JustFabs garderob är alltid välfylld med säsongens senaste trender. Från neutrala toner till starka färger och gnistrande metaller – JustFab har alla Must-Haves. Framhäv din känsla för stil i snygga boots och stövletter eller visa din kvinnliga sida i höga stilettklackar eller eleganta pumps.
Contact info
Sweden
- 08 446 838 82
- justfab.se
1.5
Bad
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company is a scam
My daughter was tricked into joining, not understanding that it was a subscription. When we tried to shop for the credits we accidentally bought, they never sent the things we ordered. Customer service promised to fix the problem by sending the things, but they never did. Persisting we were told they would give the credits back as well as a compensation, but again they never did
10 June 2026
Unprompted review
JustFab Sverige has some good aspects
JustFab Sverige has some good aspects, like quality products and fast delivery, but there are some issues to be aware of. The subscription model requires you to skip each month if you don't want to be charged, which can be inconvenient. Also, canceling the membership is not as straightforward as it should be. Overall, it's a mixed experience.
21 November 2024
Unprompted review
Reply from JustFab Sverige
Hi Darron, thank you for sharing your honest feedback about JustFab!
We're glad you appreciate the quality of our products and the speed of our delivery – these are aspects we take great pride in.
We understand that the membership may not suit everyone, and we’re always working to make our processes as seamless as possible. To make things easier, we offer reminders to help you skip the month if you’re not shopping, and our Member Services team is always here to assist with cancellations or any questions you might have.
Your feedback is invaluable as it helps us improve and provide a better experience for our members. Thank you for being part of the JustFab family!
Best Regred
Lilly - JustFab Team
Reply from JustFab Sverige
Thank you so much for your positive review, Ingela!
It is great to hear you are happy with your JustFab shopping experience.
Kind regards,
Emma
Your JustFab Team
Have tried to stop my membership for…
Have tried to stop my membership for several years now whitout any result.
12 July 2023
Reply from JustFab Sverige
Hello Louise,
Thank you for your review. We are sorry to hear you are dissatisfied with your experience and we would very much like to change that.
You can cancel your membership precisely whenever you want by simply contacting our customer support. You can always call us, email us or write to us via social media and we will be happy to assist.
Our team will send an email to you right now to help you out with everything.
Have a lovely day ahead!
Kind regards,
Sara
Your JustFab Team
Easy and its a lot of great offers
18 February 2023
Reply from JustFab Sverige
Hej Maria,
Thank you so much for your lovely review and for being our member for such a long time. We truly appreciate it and it is wonderful to hear you have been happy with your shopping experience at JustFab.
We are looking forward to hearing from you again and wish you a fantastic weak!
Kind regards,
Sara
Your JustFab Team
Regardless of what I have chosen to buy…
Regardless of what I have chosen to buy from JustFab, I have always been very satisfied. After my purchases, I have only put on boots, shoes, clothes, yes everything has fit perfectly. I happily recommend JustFab to everyone. Cheap and good quality and fast delivery.
18 January 2023
Reply from JustFab Sverige
Hej Lisette,
A huge thank you for your positive review and kind words! It is great to hear you have been happy with your JustFab styles and that they fit perfectly.
We are looking forward to hearing your thoughts about new collections and shopping with you in the future. We truly appreciate that you took the time to recommend us here and wish you a fantastic day ahead!
Kind regards,
Sara
Your JustFab Team
I have bought a pair of Kyanna flat…
I have bought a pair of Kyanna flat boot and it is very warm & comfortable.
Therefore I want to buy this one.
21 December 2022
Reply from JustFab Sverige
Hello!
Thank you so much for your review and for sharing your positive experience with us! It is wonderful to hear you are so happy with your latest order and we hope you will find many amazing new styles that you love in your JustFab boutique.
We appreciate that you have been our member for such a long time and we´re looking forward to shopping with you again.
Have a lovely day!
Kind regards,
Emma
Your JustFab Team
Great VIP deals
Great VIP deals. New collection was good, with a large variety to choice from.
13 December 2022
Reply from JustFab Sverige
Hi Souna,
It is wonderful to hear that, thank you so much for sharing your positive experience with us! We are looking forward to sharing new deals and styles, and shopping with you again.
Kind regards,
Emma
Your JustFab team
Very helpfull.
12 February 2022
Reply from JustFab Sverige
Hi Paula,
Thank you so much for your positive review and for being our member! It is wonderful to hear you are happy with your shopping experience, and we hope you always find new JustFab styles you love.
Kind regards,
Sara
Your JustFab Team
Very good and safty
17 October 2022
Reply from JustFab Sverige
Hi Zainab,
Thank you so much for your review. It is great to hear you are happy with your JustFab styles!
We are looking forward to shopping with you again and wish you a fabulous day!
Best regards,
Sara
Your JustFab Team
Tak for en god behandling
23 August 2022
Reply from JustFab Sverige
Wow Kirsten!
Tusen tack själv för att du har varit vår medlem så länge och att du tog dig tiden att rekommendera oss här!
Vi uppskattar det mycket och ser fram emot att höra från dig igen.
Önskar dig en underbar onsdag!
Med vänliga hälsningar,
Emma
Ditt JustFab Team
Reply from JustFab Sverige
Hi!
That is awesome to hear, thank you so much for sharing your positive experience with us. We hope you always find new styles that you absolutely love and we're looking forward to shopping with you!
Best regards
Sara
Your JustFab Team
Amazing
Very good prices with amazing offers. Very beautiful shoes and payment is fast and easy. Totally recommend! :D
16 April 2022
Reply from JustFab Sverige
Hi Julia,
Thank you so much for your amazing review! We are thrilled to hear you are happy with your shopping experience. Don't forget to check your JustFab boutique for latest styles at the beginning of each month and let us know what you think.
Have a fantastic day!
Kind regards,
Sara
Your JustFab Team
Reply from JustFab Sverige
Hej Annika,
Thank you so much for your amazing review, we are thrilled to hear you are so happy with your JustFab styles. We truly appreciate your being our member for such a long time and are very much looking forward to hearing from you again!
Have a wonderful day!
Kind regards,
Emma
Your JustFab Team
I buy all almost all my shoes here
I buy all almost all my shoes here. great value, almost all shoes have good quality for the price and they are to my knowledge most of them vegan.
15 March 2022
Reply from JustFab Sverige
Hi Jeanette,
Thank you so much for your positive review and for being our member! It is great to hear you are happy with your JustFab styles and the quality and value.
We are looking forward to shopping with you again and hope you have a fantastic day!
Kind regards,
Sara
Your JustFab Team
I did not get a email
5 February 2022
Reply from JustFab Sverige
Hi Shrnga,
Thank you for your review. We are sorry to hear you were not completely satisfied with the service and our team will erach out to you in order to assist further.
Kind regards,
Emma
Your JustFab Team
Reply from JustFab Sverige
Hej Malin,
Thank you so much for your lovely review, it is wonderful to hear you are happy with your JustFab shopping experience and we hope you always find new styles that you love.
Have a great day!
Kind regards,
Emma
Your JustFab Team
Worst website ever
Worst website ever and they lure you into a VIP membership which you have to pay $40/40€ every month unless you remember to skip every month (another horrible feature they have on their website). Furthermore, in order to cancel the membership you must call them as the deregistration cannot happen via mail, for some stupid reason.
Overall, avoid this company as much as possible.
7 January 2022
Reply from JustFab Sverige
Hello and thank you for taking the time to write a review. We are sorry that you were dissatisfied with the membership and for the misunderstanding about how it works.
Our VIP membership is something you choose yourself when choosing a VIP price instead of regular, retail price. The terms and conditions and then clearly visible in the shopping cart, before you confirm the purchase, and you always have the option to check out as a guest member instead.
Moreover, the VIP membership is completely free and you are never required to pay 599 a month, as a membership fee.
You can enjoy all the VIP benefits for free and shop precisely when and how often you like. You only need to log into your profile before the 5th of the month and let us now if you wish to shop or skip the month.
Even if you do not skip and 599 sek are transferred, you can shop for them whenever you like.
You can cancel your membership anytime by contacting our customer support via phone or social media and we will be happy to assist.
Our team will also contact you via email shortly in order to further assist.
Kind regards,
Mia
Your Fabletics Team
It look's good with the item's & a good…
It look's good with the item's & a good prices.I love the item's actually!Merry christmas Justfab.
25 December 2021
Reply from JustFab Sverige
Hello Ma.Josephine!
Thank you so much for your wonderful review! It is great to hear you are happy with you JustFab styles and we hope to hear from you again soon.
We appreciate that you are our member and wish you happy holidays and a Merry Christmas!
Kind regards,
Emma
Your JustFab Team
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