I signed up for a 7-day trial. In the first few days, when I tried to cancel the package, I kept encountering errors (which seemed intentional). I only used it for a mere two days and then stopped. N... See more
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After several interactions, they were able to resolve a dispute in subscription billing. The company assured it would review their practices in light of the feedback provided; an act of good faith. I... See more
Company replied
The best ap and the only downside is the emails are overbearing in one day I got 5 emails after i tried to cancel and they offer 60% off and it is monthly payment.
Company replied
just love to be able to use this tool to better help explain what Im trying to say but in the correct manner this tool is amazing
Company replied
Company details
Written by the company
We empower learners to unlock their full potential with an all-in-one, intuitive and reliable AI-powered platform that transforms the way people learn, research, and write. By simplifying complex academic and creative tasks and upholding the highest standards, we make learning seamless, engaging, and effective - revolutionizing knowledge pursuit in a digital world. We are all-in-one AI-powered platform that enhances your learning journey - research, write, uphold the highest standards, and study effectively with tools that simplify, teach, and inspire.
Contact info
Ukraine
- justdone.com
4.3
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kudos to the team
I had a very positive experience with the customer support team. Their response was prompt, detailed, and professional, and they took the time to clearly explain the billing process and address all my concerns. Their willingness to assist you in the best possible way is also a plus .
14 April 2026
Unprompted review
Reply from Justdone
Dear Mwangi,
Thank you so much for your thoughtful and detailed feedback!
We’re truly delighted to hear that you had such a positive experience with our support team. Providing clear, professional, and timely assistance is something we care deeply about, so it’s incredibly rewarding to know that your concerns were addressed thoroughly.
Your kind words about the team’s willingness to help mean a lot, and we’ll be sure to share your feedback with them.
We hope JustDone continues to support you smoothly whenever you need it.
Best regards,
JustDone Team
Reply from Justdone
Dear Shamekia,
Thank you for your kind feedback!
We’re glad to hear that you find the platform easy to use and helpful for completing your tasks. It’s great to know it’s making your workflow smoother and more efficient.
We hope JustDone continues to support you whenever you need a quick and reliable solution.
Best regards,
JustDone Team
Experience is great
13 April 2026
Reply from Justdone
Dear Daisy,
Thank you for your kind feedback!
We’re really glad to hear that your experience has been great. It’s wonderful to know the platform is supporting you in your work or studies and helping make things easier.
We hope JustDone continues to be a helpful and reliable tool whenever you need it.
Best regards,
JustDone Team
Not free and you discover it just at the end
I don't tolerate the waste of time of taking so long to translate your text, and than ask for payment to obtain it.
13 April 2026
Unprompted review
Reply from Justdone
Dear Demian,
Thank you for sharing your feedback.
We understand how important it is to have clear expectations when using a tool. Some features on the platform are available to explore, while full access to results and advanced functionality is provided through a subscription. This helps us maintain the quality and performance of our services.
We appreciate you pointing this out, as transparency is very important to us, and your input helps us continue improving the user experience.
If you’d like, please feel free to reach out to us at trustpilot@justdone.ai. We hope to have the opportunity to provide you with a smoother experience in the future.
Best regards,
JustDone Team
Reply from Justdone
Dear Customer,
Thank you so much for your amazing feedback!
We’re thrilled to hear that you had such a positive experience and truly appreciate your willingness to recommend the platform to others. It means a lot to us to know our tools are making a real difference.
We hope JustDone continues to support you and make your work easier every step of the way.
Best regards,
JustDone Team
It works as promised
It works as promised. Ease of use. Dash board is very clear and nice.
13 April 2026
Reply from Justdone
Dear Solomon,
Thank you for your thoughtful feedback!
We’re delighted to hear that everything works as expected and that you find the platform easy to use. It’s especially great to know the dashboard feels clear and intuitive, as we aim to keep everything simple and user-friendly.
We hope JustDone continues to support your work smoothly and efficiently whenever you need it.
Best regards,
JustDone Team
Easy to use and it's a great tool
8 April 2026
Reply from Justdone
Dear Customer,
Thank you for your kind feedback!
We’re glad to hear that you find the platform easy to use and helpful. It’s great to know it’s supporting your tasks and making things more convenient.
We hope JustDone continues to be a reliable tool whenever you need it.
Best regards,
JustDone Team
I am extremely disappointed and feel…
I am extremely disappointed and feel misled by the billing structure of this service. I signed up for a one-week trial/period, but instead of being offered a fair weekly renewal, I was automatically hit with a heavy charge for a full month—costing over seven times what I initially paid.
The lack of transparency regarding subscription costs is unacceptable. It feels like a predatory tactic designed to trap users into expensive monthly plans rather than providing a fair, prorated service. I expected a professional platform, but this experience feels more like a scheme to get money from people through hidden costs.
I am very unhappy with this experience and will definitely not be recommending this website to anyone. Be careful before giving them your payment details.
2 April 2026
Unprompted review
Reply from Justdone
Dear Nariman,
Thank you for sharing your feedback.
We understand how important it is for billing details to be clear and transparent. Our subscription model includes a trial period, after which it automatically renews into a full monthly plan unless canceled before the renewal date. The renewal terms, including pricing and billing frequency, are presented on the checkout page prior to confirming the purchase.
We would appreciate the opportunity to review your case in more detail and assist you further. Please feel free to contact us at trustpilot@justdone.ai so we can take a closer look and work toward a suitable resolution.
We hope to have the chance to provide you with a better experience.
Best regards,
JustDone Team
Reply from Justdone
Dear Jose,
Thank you for your kind review!
It’s wonderful to know that you had a positive experience and found the tool helpful. We’re happy to be part of your workflow.
Wishing you continued success, and we hope JustDone keeps meeting your expectations.
Best regards,
JustDone Team
Reply from Justdone
Dear Customer,
Thank you for your feedback!
We’re glad to hear that you had a generally positive experience. We also appreciate your note about the limits, your input is important and helps us continue improving the platform to better meet user needs.
If you’d like to share more details about the limits you mentioned, feel free to reach out to us at trustpilot@justdone.ai. We’d be happy to hear your thoughts.
We hope JustDone continues to support your work or studies.
Best regards,
JustDone Team
Don't believe this app
Don't believe this app. I wrote my own two-page stories because I am good at English, but it claimed that I used AI. This AI doesn't understand what constitutes good English and proper grammar. It seems to think that only AI can produce quality writing, which is ridiculous. I don't understand how anyone could give it 4 or 5 stars; it’s such a poor experience.
13 April 2026
Unprompted review
Reply from Justdone
Dear Aala,
Thank you for sharing your experience.
We understand how important it is for detection results to feel accurate and consistent. Our AI detector is based on probabilistic analysis and evaluates linguistic patterns such as sentence structure, predictability, and phrasing. Because of this, texts with strong grammar, clear structure, or consistent style may sometimes be classified as AI-like, even when they are entirely human-written.
It’s important to note that the tool does not determine authorship with certainty but instead provides a likelihood score based on these patterns. We are continuously refining our models to improve accuracy and reduce such cases.
If you’re open to it, we would appreciate the opportunity to review your text in more detail. Please feel free to contact us at trustpilot@justdone.ai so we can investigate further.
We hope to have the chance to provide you with a better experience.
Best regards,
JustDone Team
Reply from Justdone
Dear Rutvik,
Thank you for your kind feedback!
We’re glad to hear that you’re having a good experience with the platform. It’s always great to know it’s meeting your expectations and supporting your tasks.
We hope JustDone continues to be helpful and reliable whenever you need it.
Best regards,
JustDone Team
The Humanizer tool is amazing
The Humanizer tool is amazing. At times the change of terminologies does not reflect scholarly writing.
5 April 2026
Reply from Justdone
Dear Kenneth,
Thank you for your feedback.
It’s great to hear that you find the AI Text Humanizer valuable. Variations in terminology can sometimes affect how formal or academic the output appears, depending on the input and context.
Our developers are continuously working on improving this feature to better align with different writing styles, including scholarly standards. We would be glad if you give the platform another try and continue exploring its capabilities.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and review your text in detail.
Best regards,
JustDone AI Team
Reply from Justdone
Dear Anora,
Thank you for your feedback.
Our team is continuously improving stability and output consistency across all features, including rewriting, detection, and file handling tools.
We would be glad if you give the platform another try and explore its capabilities again.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and review your case in detail.
Best regards,
JustDone AI Team
I like it really works
13 April 2026
Reply from Justdone
Dear Jamshid,
Thank you for your feedback.
It’s great to hear that JustDone is working well for you. Our platform is designed to deliver consistent and practical support across writing, rewriting, and content enhancement tasks.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and help you continue getting the most value from our tools.
Best regards,
JustDone AI Team
Not accurate
13 April 2026
Reply from Justdone
Dear Customer,
Thank you for your feedback.
Results from tools like AI Content Detector or Check Plagiarism are based on pattern analysis and may vary depending on writing style, structure, and content type. Ongoing updates are focused on improving accuracy and consistency across different use cases.
We would be glad if you give the platform another try and explore its features again.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and review your experience in more detail.
Best regards,
JustDone AI Team
Reply from Justdone
Dear Customer,
Thank you for your feedback.
It’s great to see you are using the rewriting capabilities of JustDone. This feature is designed to help refine content, improve clarity, and adapt tone while maintaining the original meaning, making it useful for a wide range of writing tasks.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and help you get even more value from our tools.
Best regards,
JustDone AI Team
Fast and efficient
25 December 2025
Reply from Justdone
Dear Customer,
Thank you for your feedback.
It’s great to hear that you value the speed and efficiency of JustDone. Our platform is built to deliver quick, consistent results while helping writers and professionals handle content tasks with greater ease and focus.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and help you continue getting the most value from our tools.
Best regards,
JustDone AI Team
Blatant Scam
The service is a complete SCAM. If you are trying to check your text for signs of "AI", you're better off using your own brain rather than relying on this peice of actual digital waste. This will flag everything as 75% AI or more. That's obviously very inaccurate. I personally tested this by writing a long string of random, incoherent insults and it still gave 85% AI. How the heck is this possible? It will flag your text as AI even if your text isn't structured!
Now, they will say that "Our product should be used for guidance alongside your own decisions" IT SHOULD NOT. It is a COMPLETE waste of time as it's functionality is completely unreliable! I'm 100% sure their entire marketing strategy is to show something has close to 100% AI, and then get people to buy their Humanizer, which probably is a scam as well. You can try putting in the "most-human" poetry or other things and this garbage will still say 80% AI.
I know it works on pattern matching, but they never specify on what type of pattern matching they do! And they just say "90% AI generated" followed by a very scummy message like "your text will not be accepted by Universities" designed to scare you to buy the Humanizer.
Now the devs will reply to this using the same tone they have used to reply to other negative reviews. They are "defending" it with saying that "it's AI and it's sometimes unreliable and it's important to double check it"
It's not sometimes unreliable... it's ALWAYS unreliable, and if you really want us to double check it, then perhaps put a message like "this might be inaccurate" instead of saying straight up that the text will not expected with FULL false confidence.
I would give a negative review to this if I could.
TLDR;
Just don't use this, it's unreliable and has some scummy tactics.
For the devs of justdone.com: We all know exactly what you guys are doing, you cannot fool us.
13 April 2026
Unprompted review
Reply from Justdone
Dear Customer,
Thank you for sharing your detailed perspective.
Our developers are continuously working on improving accuracy, transparency, and consistency across the AI Content Detector and AI Text Humanizer to better support a wide range of use cases.
We would appreciate the opportunity for you to revisit the platform and explore its capabilities again.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and review your experience in detail.
Best regards,
JustDone AI Team
I am writing to express my sincere review
I am writing to express my sincere gratitude to Dr. Jane Riley for her kind and thoughtful assistance regarding my subscription. I truly appreciate the support, understanding, and professionalism she has shown throughout the process. Her help made everything much easier for me, and I am very thankful for that.
13 April 2026
Unprompted review
Reply from Justdone
Dear Ricky,
Thank you so much for your heartfelt message!
It truly means a lot to hear how much you appreciated the support you received. We’re especially glad that the assistance provided made the whole process easier and more comfortable for you — that’s exactly what we strive for.
Your kind words about the care, understanding, and professionalism really stand out, and we’ll be sure to share your feedback with the team.
We’re always here whenever you need support, and we’re happy to have been part of your experience with JustDone.
Best regards,
JustDone Team
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