Justcasino Reviews 

1,245
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I wouldn't use this online casino, they take months to do a "review" their online chat is always "offline" I deposited $200 that was cancelled on their end, I've tried to get the refund but they never... See more

Rated 5 out of 5 stars

Hello there. Just Casino is the best online casino I'm playing here many years whitout any problem deposit or withdrawal live chat they assist 24 /7 days a week..The withdrawal take 24 hours exactly... See more

Rated 5 out of 5 stars

I’ve played many different online casinos, But really wish I’d signed up with JustCasino much earlier, so far I’ve had flawless experience gaming and with customer support! I really couldn’t rat... See more

Rated 5 out of 5 stars

Best site i have ever played and no I am not leaving this review to get a bonus. I have won easily over $10,000 maybe even $15,000 within a 6 month period and biggest win was $4200. It funded alot of... See more

Company details

  1. Gambling Service

Written by the company

Play Justcasino and get 100% bonuses on your favorite games: slots, roulette, blackjack, live games with the dealer and others. Play safely and responsibly in the best online casino


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You should know

3.8

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(1,245)

190 reviews in the last 12 months

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Rated 1 out of 5 stars

I wouldn't use this online casino

I wouldn't use this online casino, they take months to do a "review" their online chat is always "offline" I deposited $200 that was cancelled on their end, I've tried to get the refund but they never sent the correct info on getting the refund, so it got cancelled. Fast forward till now, they've have for statements that I provided, and then they "claim"!they need more info when I have only used that bank for e transfers just for online casino. They'll delay and stall just to frustrate you.

2 October 2026
Unprompted review
Rated 1 out of 5 stars

if i could give 0

if i could give 0
i would absoulte worst deadapins played here alot
to
only have deadspins not one dwcent
win definately something up with this casino

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Just read their e-mail I received today! Cant beleive their 3.8 here on TRUSTPILOT!

...with other words, thay want all my data from my actual bank account, not even for registration, just like that and JUSTCASINO wrote:

Dear Patrick,
​
Thank you for contacting us in regards to the Deposit issue;
​
Could you kindly provide a bank statement in PDF format covering the period from September 8th up to the present date? This will help us with further investigation. Thank you

I cant beleive they have a score from 3,8 here on TRSUTPILOT! If they are straight, I might dropp dead suddenly!

20 September 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT PLAY AT JUST CASINO

DO NOT PLAY AT JUST CASINO — ABSOLUTELY TERRIBLE EXPERIENCE

I have been playing with Just Casino for years, and my experience with them has gotten progressively worse. The way they treat loyal customers is honestly unacceptable.

They have repeatedly blocked me from promotions and bonuses without providing any clear reason whatsoever. I simply receive a notification saying that I am no longer eligible for promotions. When I contact their support team to ask WHY, they are completely useless. Nobody can provide an explanation, nobody takes ownership, and nobody seems to actually know what is going on.

Their live chat feels like I’m talking to AI bots rather than actual customer service representatives. I get the same generic responses over and over: “We’re sorry, we don’t have that information,” “We’ll look into it,” “We’re escalating it,” etc. Nothing actually gets resolved.

And now, my $20,000 in winnings has been pending for ONE FULL WEEK. Their normal withdrawal timeframe is supposedly 48 hours, yet it has now been seven days. Their VIP support team has been telling me for an entire week that they are “looking into it” and “expediting” the withdrawal. Meanwhile, I still have NO explanation, NO meaningful update, and NO resolution.

The most frustrating part is not even having to wait — it’s the complete lack of transparency. If there is a legitimate reason for a delay or account restriction, JUST EXPLAIN IT. Instead, they hide behind repetitive scripted responses and keep customers waiting indefinitely.

I have given this casino more than enough chances over the years, and I am completely done. There are plenty of other online casinos that provide significantly better customer service, communication, and transparency.

DO NOT PLAY AT JUST CASINO. EVER.
SAVE YOUR MONEY AND YOUR SANITY AND GO SOMEWHERE ELSE.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Hello there

Hello there. Just Casino is the best online casino I'm playing here many years whitout any problem deposit or withdrawal live chat they assist 24 /7 days a week..The withdrawal take 24 hours exactly not plus .Thanks for the team Just Casino...

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Stay the flu ck away from this criminal…

Stay the flu ck away from this criminal organization. I repeat do not play here whatsoever they are using hyper controlled algorithms to determine before you press anything how badly you will lose. You cannot win anything here period. I've already foolishly lost more than 3 million to these fookers. I amabolutely getting every cent back through my card due to the fraud. LOOK ELSEWHERE SERIOUSLY!

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Trustpilot review

No playyyyyy no play they cancel

Title: CAD 6,000 withdrawal has been pending for days

I am currently waiting for a CAD 6,000 withdrawal from JustCasino.

The withdrawal was requested on August 9, 2026, at approximately 3:04 PM, and it is still showing as Pending.

This is not my first withdrawal, and my account was already fully KYC verified and approved. I am also withdrawing to an e-Transfer/payment method registered in my own name.

I contacted customer support, and I was told that my case is being reviewed by the responsible team and that they are waiting for feedback. However, I have not been given a clear reason for the delay or a specific timeframe for when my money will be released.

I am documenting everything, including the withdrawal, account verification, previous successful withdrawals, and all communications with customer support.

I hope JustCasino resolves this quickly and releases my CAD 6,000. I will update this review once the withdrawal is completed.

At this point, my main concern is the lack of a clear timeframe and communication regarding a substantial Dear Burak,
​
We would like to inform you about the processing of your recent winnings related to the ‘’AUG9 - 50% up to $100’’ on
2026-08-09 18:02:33.

Upon reviewing your game sessions, we noticed that you have exceeded the maximum bet of 8 CAD while playing with the bonus.
We wish to remind you that, as per our Bonus T&C, the maximum bet allowed when playing with a bonus is 8 CAD.

Please, be informed that according to our Terms & Conditions,

Unless otherwise specified in the individual Promotion Terms and Conditions, the maximum bet allowed to be placed whilst a bonus is in its active wagering requirement phase is 5 USD/EUR/CHF/USDT/USDC, 8 AUD/CAD/NZD, 50 NOK, 100 ZAR, 500 INR. This includes any bet placed whilst the bonus wagering conditions have not yet been completed, and applies to all free bonuses, deposit bonuses, free spins winnings and loyalty scheme bonuses. The maximum bet allowed whilst wagering towards an active bonus with cryptocurrency will be the equivalent of 5 USD at the exchange rate average on the day of the bets. Maximum bet limit includes bet doubling after a game round has been completed as well as bonus rounds (purchased within the game).

In light of the above breaches:

1. All winnings accumulated from the above gameplay have been voided.
2. Your original deposit of 200 CAD has been credited back to your account.

Next Steps:

6 August 2026
Unprompted review
Rated 1 out of 5 stars

Do not gamble here

When you deposit, you have to wager it 3 x your deposit even though you dont have a bonus. They wont let you withdraw and they have no costumer support.

Be aware. Choose another site.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Total scam just takes your money…

Total scam just takes your money without a withdrawal. Deposit over $600 in 3 days and no luck. By far the worst casino site I've come across. Bought 5 bonus buy on sugar rush 1000 and nothing paid over $2.60 with 2 wins under 50 cents like come on 10 free spinz and gives you .26 cents. Very disappointed

2 August 2026
Unprompted review
Rated 1 out of 5 stars

Tra$sh casino

Tra$sh casino. Made a deposit without a bonus I won so I withdrew half and left half in the casino to play with. I get an email saying it was refused because I apparently need to play 3x my deposit amount before requesting a withdrawal. This has never happened to me on any other site? but whatever I play it down but I query why? Radio silence.. until I have 0 balance (conveniently enough I won nothing no free spins and barely any line hits) and then they kindly advice me I may withdrawal and that I infact did not need to wager it after all so it was cancelled for NO REASON. this casino is a joke. Steer clear!

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Recently

Recently, over the past month, maybe 2, they have taken 12hrs to reply to any support tickets opened. The way they handle it and ask for information that they can clearly see on their side makes me think they dont know what they are doing. Have had this account for a year atleast and in the last 2 months the place has gone down hill MAJORLY!

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Completely fraudulent criminal…

Completely fraudulent criminal organization who uses sinister algorithms to rig games that are so blatantly obvious. Case in point if down to your very last hand in blackjack dealer will ÀLWAYS get ace as a final card whether that's blackjack or an ace to 1up your hand. Always. Experienced it literally 1000s of times. Its like clockwork. Unequivocally defrauding you. Why would they cheat when the odds are already against you?- greed. Every time. 10000% this place is cheating and defrauding you. I'm charging back every single dollar I suggest you do the same. Any reviews that are so called positive are either paid shills or bots. Again- not an ounce of honesty here. Disgusting company

9 July 2026
Unprompted review
Rated 4 out of 5 stars

Generally pretty good

Generally pretty good. Withdrawals take anywhere from 24-48 hours. As long as you wager correctly no issues. If deposit with no bonus still need to turn over x3 times that amount.
Have had some wins and losses. Some weeks great other weeks crap but depends on the games I played and who’s paying and whose not. Overall my favourite along side their sister site lucky ones. Both the same review from me. Have been playing about a year or two from australia

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Honest opinion after several bad…

* Justcasino7.com * Honest opinion after several bad experiences with other casino's. I found Justcasino, wonderful... They take exactly 24 hours not a minute less to pay your (winnings)withdrawals. I really hope they will continue the best. All the best to Justcasino and Justcasino users.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, I’m owed a 700$ refund. It’s been over 2 months. They took a month to respond and “approve” my request then sent my refund that was allegedly never processed by their own payment processor. They asked me for a month worth of bank statements instead of simply checking in their own department to see if the transaction failed. It’s month two they just asked me for my bank details again to send the transfer. The chat is completely oblivious AI troll. People writing emails don’t know what they’re doing. Over two months still haven’t returned my money. Don’t reccoment

26 April 2026
Unprompted review
Rated 1 out of 5 stars

JUSTCASINO.IO = SCAM CASINO

I have 2 friends who recommended Justcasino.io to me. They both have withdrew their winnings several times with absolutely NO issues, no documentation requests, no I'd check, nothing. So that sealed the deal for me,and I signed up. Playing the slots was great, and I made about 3 separate small deposits, and on the 3rd one I won close to 500. So after I made the request for the withdrawal (and btw I even left a few bucks in my account so I could continue playing) ... 2 days went by,and nothing! 3 days went by,and I finally emailed them, still nothing, 5 days went by and I emailed again, nothing! 6 days nothing from them, so I finally went to chat and the chat rep assured me that they will get to me ASAP.
So 8 days and I finally get a response through email and to my surprise they requested documents. I was pissed to say the least. So I could go on with more information with the back & forth conversations but I won't bore you guys!!
Fact of the matter is, this casino cannot be trusted whatsoever, it's a 50/50 chance that you will get payed out. The "No Kyc" is not secure at all.
The fact they took 8 days to even contact me is a big slap in the face as well!!
JUSTCASINO.IO = Scam casino

23 June 2026
Unprompted review

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